ShipYourCarNow LLC

Jennifer M 

on BBB

6 years ago

My vehicle arrived to its destination but was 4 days late and ship your car now provided me with the incorrect driver info and therefore I was unable to contact them directly. I was also provided incorrect phone numbers and so it was difficult to follow up with the company. Overall I would say they need to improve on their communication skills to customers. I would not recommend them to others just for the fact they weren't very forthcoming with assistance and were defensive. 

Richard R 

on BBB

6 years ago

I hired two different companies with 5 star ratings and they quoted me a price that we agreed on and the pickup was to be within a week on both companies and both times a week went by and they hadn't even gotten a trucker to do the job from Iron Mountain, Michigan to Woodstock, Ct.. And when I checked back with them they said that they couldn't get a trucker as it would have to be more money. They both lied to me. Someone from Shipyourcarnow contacted me from seeing it on a national board that truckers used. They said that t... read more

Mike D. 

on BBB

6 years ago

They gave me a price and were NEVER able to find someone to pick up my vehicle. I waited two weeks of them telling me ' Any day now" and I finally went with another company. I never heard any response from them. If you can do it, tell me. Don't just keep leading me on. WILL NOT USE THEM AGAIN!!! 

Oluwabankole O. 

on BBB

6 years ago

They pick not my car on time after I paid them in full. They sent me an email that the car as been pick..... only for to car the trucking company and found out it was not my car that was pick up and when I call the agent in the office , he was so rude and even hang up the phone on me... saying he was just trying to help me and that company only made $20 for my deal. 

Reggie 

on BBB

6 years ago

Overall I was not happy with the services, the schedule dated was moved a day back and the arrived dated was one day before the suggested dated (this was a problem because of the planning and timing of everything. Also, they did not deliver to the address that was agreed upon, and stated that "at least it got to the area". I was under the impression that it was door to door and it wasn't. The driver arrived at an outside location around 0300 and was very rude during the entire situation. And originally I stated that I would ... read more

Frank V. 

on BBB

6 years ago

Horrible service. Came later then scheduled then damaged my rim and would not replace 

Dennis H 

on BBB

7 years ago

What out!!! The car made its location, but keep an eye on your payment method, It WILL GET CHARGED AGAIN FOR MORE CHARGES. 

Jo G. 

on BBB

7 years ago

Worst shipping experience ever! Our vehicle was picked up 4 days late, stalled and held for an extra week in transit. There was never a status communication of any kind. The agent promised timely pick up and delivery. There was no order number issued, no instructions for tracking and no answer to emails of inquiry. The vehicle was bound for Alaska. We were not told of any restrictions to contents of the vehicle. When it reached Washington state, we received an email document stating weight limits and packing instructions. Ca... read more

Leslie M. 

on BBB

7 years ago

This company is horrible and their lack of professionalism is worse. They assured me my travel trailer would be picked up on a certain day due to storage fees where going to start accumulating. They didn't just not do what was promised. The representative never answer my calls. I had to go through the dispatch department that was unable to help. I kept getting the runaround. I would never use them again.