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Showcase Honda
- Car Dealers
- Phoenix, AZ
About this business
Location details
1333 E. Camelback Road, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Not good, bought a car 5 months ago. The engine went out and they refused to repair the issue. I also purchased extended warranty and they still refused to repair the issue. This service center/dealership is the worse place of customer service. From salesman all the way up to management. Never would suggest this place
Business response:
We're disappointed to hear this feedback related to your vehicle. Our team would be happy to go over our findings as well as go over your warranty in-depth. At your earliest convenience, please contact Sean Hoopes, Service Director, at 602-274-3800 to discuss this further.
Found a bunch of things wrong with the car once I took off the lot.
Business response:
At your earliest convenience, please contact Lindsay Voss, Customer Relations Manager, at lvoss@vtaig.com or 602-604-6539 to discuss this further, thank you!
bad service and the car I changed has not yet been paid to the other Deeler so they are reporting me to the credit and I call and nothing much is said and they do not pay it
Business response:
As this review states there is an issue with our Sales and with our Service department. Please contact Lindsay Voss, Customer Relations Manager, at lvoss@vtaig.com or 602-604-6539 to discuss this further.
I left the dealership to get lunch. I got a call that my car was ready while I was eating. I said I would be back soon. When I walked up, my car was already lined up in the outbound lane with the ENGINE RUNNING. I have no idea how long the engine was going but I know that being idle wastes fuel. I dont understand why the common practice is not simply bringing the car around once you have established the owner is physically there. Also, no staffer approached me when I was standing by the work booths next to the lanes puzzled ... read more
Business response:
This is strange as it sounds outside of our normal scope of operations. At your earliest convenience, please contact Sean Hoopes, Service Director, at 602-274-3800 to discuss this further.
Of course when I was getting my new car they were nice. But then I went home and looked over my paperwork and they added tons of add on sand prices I never agreed to. I had to go there and miss work another day to get it fixed. And 2 weeks later still no paperwork in my email! I keep calling and no one gets back to me! This was supposed to be a good experience but I don't recommend this place at all unless you like hidden fees and paying $10K more out the door than you agreed!!
Business response:
We'd like to speak with you directly to answer any questions regarding your financing. At your earliest convenience, please contact Lindsay Voss, Customer Relations Manager, at lvoss@vtaig.com or 602-604-6539 to discuss this further, thank you!
The car wasnt washed. I dont know what Im looking at, all I know is when I got the vehicle no one bothered to tell me anything except what my payments would be and nobody bothered to tell me that I couldnt take the vehicle back. You can see the accident that the other person had. The tint in the back is all bubbly fuzzy I can barely see out of the car.. if I wouldve known that the law has changed about returning your vehicle's because I remember you get three days. there is so much
Business response:
At your earliest convenience, please contact Lindsay Voss, Customer Relations Manager, at lvoss@vtaig.com or 602-604-6539 to address any concerns related to your purchase.
When tech inspected cabin filter, he somehow dumped a bunch on insulation into the fan. This caused the fan to be louder and slightly unbalanced. I had to take apart and remove the fiberglass insulation from the squirrel cage, and re assemble. I believe its called slipshod work
Business response:
We're disappointed and concerned hearing this feedback. At your earliest convenience, please contact Sean Hoopes, Service Director, at 602-274-3800 to discuss this situation further.
Horrible, I was told my car needed something related to transmission and paid over 3 k to later being only a sensor
Business response:
Wed like to speak with you directly in order to provide you with our findings and a breakdown of all the repairs and maintenance we had performed. At your earliest convenience, please contact Sean Hoopes, Service Director, at 602-274-3800 to discuss this further.
They over billed me by 100$; they sold me a vehicle that required major engine repairs (fuel injection, timing belt, air intake valves) within the first 45 days.
Business response:
We're disappointed to hear this feedback. At your earliest convenience, please contact Sean Hoopes, Service Director, at 602-274-3800 to discuss our findings further.
Frequently asked questions about Showcase Honda
How is Showcase Honda rated?
Showcase Honda has a 4.4 star rating with 13,471 reviews.
When is Showcase Honda open?
Showcase Honda is open now. It will close at 9:00 p.m.