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Showcase Honda
- Car Dealers
- Phoenix, AZ
About this business
Location details
1333 E. Camelback Road, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Excellent!! Glad to have Richard as my service advisor.
Business response:
Thanks for the positive feedback!
They broke the screen protector on my dashboard. They said they would call me the following week. I still havent heard from them.
Business response:
We're disappointed to hear there's been miscommunication. At your earliest convenience, please contact Sean Hoopes, Service Director, at 602-274-3800 to discuss this further.
I went in for one thing that was not completed. Called after and was told to drive around and see if the issue self-resolved. It did not.
Business response:
At your earliest convenience, please contact Sean Hoopes, Service Director, at 602-274-3800 to discuss this further.
It seemed like the service department did not know what they were doing and gave me unclear instructions and judgement as I was traveling out of town for this service.
I will NEVER go to this dealership AGAIN! Two hour wait to get a simple battery that started with 6a.m. phone call to setup an appointment for that morning where they stated "they would have a guy slap one in!" At noon they made the comment after a two hour wait in the waiting area. They should be shut down for being absolutely useless and wasting Arizonans time. They are the WORST service department in the car business. Autozone had one in and on my way in less than 10 minutes! Learn from Autozone
Business response:
We appreciate your patience during your appointment as our team also provided a multi-point inspection of the vehicle as well as ran battery tests prior to installation. At your earliest convenience, please contact Sean Hoopes, Service Director, at 602-274-3800 to discuss any concerns further.
Service is questionable at best. Said they applied Zaktek and did not.
Business response:
We're concerned with this feedback regarding our ethics. At your earliest convenience, please contact Sean Hoopes, Service Director, at 602-274-3800 to discuss this further.
Very sloppy job.. left writing on the windshield did not replace cap on tire nozzle.
Business response:
At your earliest convenience, please contact Sean Hoopes, Service Director, at 602-274-3800 to discuss this further.
I've been a customer for a long time in this showcase honda dealership. I trade in my civic 2013 and got a new civic 2016 trade it in again for a new civic 2018 plus I bought a used F150. Mr. Richard York is my service advisor for a long time but I was told that he is not working that day. Eric approached me and said he can take care of the services for my car. I came in for oil change and recommended 3 part induction service and throttle body service. I left my engine bay dusty before the service so I can tell if they reall... read more
Business response:
We would be happy to go over your service appointment directly. at your earliest convenience, please contact Sean Hoopes, Service Director, at 602-274-3800 to discuss this further.
My tires were not inflated to proper pressures. All we're at 32psi. Front and rear have different pressures per info on door This is only my second visit and both times tires were not properly inflated. Thi does not give me confidence in the work done at Showcase if this very important item is not correct.
Business response:
We would be happy to answer any questions related to your tire pressure. At your earliest convenience, please contact Sean Hoopes, Service Director, at 602-274-3800 to discuss this further.
Frequently asked questions about Showcase Honda
How is Showcase Honda rated?
Showcase Honda has a 4.4 star rating with 13,471 reviews.
When is Showcase Honda open?
Showcase Honda is open now. It will close at 9:00 p.m.