Showcase Honda

4.4

Car Dealers
Phoenix, AZ

About this business

Automotive Car Dealers

Location details

1333 E. Camelback Road, Phoenix, AZ, 85014, United States

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Weekday	Schedule	Status
Mon	7:00 a.m. to 9:00 p.m.
Tue	7:00 a.m. to 9:00 p.m.
Wed	7:00 a.m. to 9:00 p.m.
Thu	7:00 a.m. to 9:00 p.m.
Fri	7:00 a.m. to 9:00 p.m.
Sat	7:00 a.m. to 9:00 p.m.
Sun	10:00 a.m. to 7:00 p.m.

4.413,471 reviews

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2018 HONDA ACCORD TOURING Owner

4 years ago

I've already answered this and it's the 3rd or 4th time I've received it. Enough already!

Business response:

Thank you for taking the time to respond!

2019 HONDA CIVIC EX-L Owner

4 years ago

Service advisor was less than satisfactory.

Business response:

Thank you for visiting our dealership and being upfront with your experience. Its important that you call us as soon as possible so that we can get to the bottom of this matter and provide coaching where necessary. At your earliest convenience, please contact Sean Hoopes, Service Director, at 602-274-3800.

2017 HONDA FIT LX Owner

4 years ago

I always have a good experience. However, when I purchased my Fit I was told that I could leave it for service and get a ride home. This was not true and I now waste a day for service. As I live alone this is an inconvenience and I paid for service that I am not receiving.

2016 HONDA FIT EX/EXL Owner

4 years ago

Service guy is amazing, service technicians not so much. They slapped together the job, everything removed wasnt clean on replacement, wrong fittings used for undercarriage plastic. Just a sloppy job that doesnt leave much confidence in what work they did. Top notch pricing lackluster work.

Business response:

Thank you for trusting us with your service needs. We hate to learn about your negative experience. At your earliest convenience, please contact Sean Hoopes, Service Director, at 602-274-3800.

2018 HONDA CR-V LX Owner

4 years ago

Service was ridiculously expensive. Shop reinstalled oil filter incorrectly causing the car to leak. Had to bring the car in a second time to have that fixed.

Business response:

We appreciate that you trust us enough to work on your vehicle. We can understand that this must be frustrating. At your earliest convenience, please contact Sean Hoopes, Service Director, at 602-274-3800.

2011 HONDA PILOT EXLN Owner

4 years ago

Not a good one. Thank you

2015 HONDA CR-V EX Owner

4 years ago

Discount Tire told me I needed a new tire because it had an unrepairable pin-size hole. I got a quote over the phone from Showcase that was cheaper than Discounts. However, Showcase was not able to find this hole, so they just put air in my tire to make the tire pressure light disappear. The light returned in a few days but the same worker denied ever giving me the quote when I called to get a new tire and charged me more. He spoke to me like I was clueless. So I got new tires from Discount.

Business response:

2006 HONDA ACCORD SE Owner

4 years ago

Felt like I wasted my time and was just being told what I wanted to hear. I don't think they did a good faith diagnostic. They gave me answers that didn't seem to fit my problem.

Business response:

Thank you for trusting us with your service needs. We hate to learn about your concerns. At your earliest convenience, please contact Sean Hoopes, Service Director, at 602-274-3800.

Joann D.

4 years ago

I drove many miles to the dealership to find out there was a $3000+ fee tacked on to the listed price for reconditioning. To me that's like false advertising. Then I saw two different prices on carfax emails I received. They did negotiate a price with me but I didn't purchase the car.

Business response:

Joann, we never want a customer to feel as though we aren't doing everything in our power to honor a price. We would love to speak with you about your concerns and see if there's anything we can do to earn back your trust. At your earliest convenience, please contact Lindsay Voss, Customer Relations Manager, at lvoss@vtaig.com or 602-604-6539, thank you!