This profile has been claimed by the business owner or representative.
Shrimp Basket
- Seafood
- Panama City Beach, FL
About this business
Location details
12390 Front Beach Rd, Panama City Beach, FL, 32407, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
Food was over cooked! Fried oysters were uneatable so burnt there were no oysters to get seen. To call back they kept saying they couldn’t hear and hang up (2days) horrible food and it was take out! They knew what that food was burnt black when they sent it out! Never again will we go there !
Terrible service, Our pick up order was supposed to be ready at 7:30. When I arrived, called for curbside pickup but apparently their take out line wasn’t working and they couldn’t hear me and hung up on me. Went inside, finally got a waiters attention to tell them I needed to pick up an order. I watched him tell someone I was waiting, but 15 minutes later I got asked again what I needed- then another 10 before they told me my order had been put in. They figured out then they had me confused with someone else and AFTER waiti... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Luanne. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at 850-898-1480 and we'd be happy to help you out.
The worst food I have had I believe ever. We ordered our food around 7:30 and an hour later when we inquired about our ordered we were told it was being bagged.... 40 minutes later it arrived to us. When we opened our plates it looked liked someone chewed up and spit the shrimp and grits into my box and it was spicy beyond belief. My husband ordered the white fish platter cajun style with cole slaw and a stuffed crab at extra cost. Needless to say the fish looked like two folded lumps thrown in the box and no crab cake in ou... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Christy. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at (850) 898-1480 and we'd be happy to help you out.
Called to make a to go order. I was told they were too busy, and to call Door Dash instead. Wait... what?! I wanted to give your restaurant 100% of my business but you said you were too busy to take my call. Not only that, but to order through a service that over charges the customer and doesn't compensate the business appropriately. I wish I could have found out your name before you hung up on me so that I could let your owner know you're turning away business. And I was so excited for your menu. Thanks for just turnin... read more
Business response:
We appreciate your feedback, Christy. We have very high standards at Shrimp Basket PCB and are sorry to hear those standards were not met during your interaction with us. If you would like to discuss your experience further, don't hesitate to reach out to us at (850) 898-1480 or marketing@shrimpbasket.com. We would love the opportunity to resolve any issues.
Service was not good. All you can eat shrimp they bring you less with each plate. Slow and no one checked on us after our server changed. Lucky for them we are honest people and paid our bill because we could have left.
Business response:
Hi, Holli Garlock. We are sorry to hear that we didn't meet your expectation. We have very high expectations at Shrimp Basket Panama City Beach and would love the opportunity to improve. Please get in touch with us at (850) 898-1480 and we'd be happy to help you out.
The shrimp were the worst popcorn shrimp I have ever eaten. The shrimp surely weren't local shrimp. Had to be the shrimp raised over. over chickens in China.
Business response:
Thank you for sharing your thoughts, Buddy. We're sorry to hear you did not enjoy your meal. We are always looking to improve and we truly appreciate your feedback, please feel free to give us a call at (850) 898-148.
Food was 7/10. Service was unimpressive. Two adults and four kids. She forgot to order my daughter's food then brought and charged us for an adult meal when we ordered a kids meal. Serving sizes were large. Kids shrimp was really good. Boiled shrimp were definitely fresh.
Business response:
We appreciate your feedback, Jennifer Raney. We are sorry to hear about your visit. That is not the Shrimp Basket Standard. If you would like to discuss your experience further, don't hesitate to reach out to us at (850) 563-7836 or marketing@shrimpbasket.com. We would love the opportunity to resolve any issues. We are always looking to improve!
the worst service it took them 2 hrs to get our appetizers out we came about 4 and didnt get food til 628 awful
Business response:
Hi, Billie. We are sorry to hear that we didn't meet your expectation. We have very high expectations at Shrimp Basket Panama City Beach and would love the opportunity to improve. Please get in touch with us at (850) 563-7836!
No special like they advertise
Frequently asked questions about Shrimp Basket
How is Shrimp Basket rated?
Shrimp Basket has a 4.3 star rating with 5,838 reviews.
When is Shrimp Basket open?
Shrimp Basket is open now. It will close at 10:00 p.m.