Silencer Central

Aaron W 

on BBB

3 years ago

I've been very happy with the process so far. Been able to communicate through text, e-mail, and phone calls with quick responses. They have moved at the pace I've been able to move and even sent reminders for things that needed to be done. I was told 5-6 months from start to finish, they have processed all the paperwork in an acceptable time frame, now waiting on the ***. Their website is showing 100 days to process Form 4. If that is the case, shouldn't have any trouble with that 5-6 month wait time. 

Tim G 

on BBB

3 years ago

Silencer Central has been great to work with. Buying a supressor can be a daunting process. I had put off buying one, bc I just didn't want to have to deal with all of the paperwork. SC basically held my hand and walked me through the process. I'd also like to comment about most of these complaints that you see here. SC helps their customers with the paperwork required by the ***. Once the paperwork is sent off, it is out of SC's hands. The long waits that people are talking about is due to the ***'s antiquated system. It h... read more

John A 

on BBB

7 months ago

My first (and possibly only) purchase from Silencer Central has been the slowest, clumsiest, and most inefficient NFA transfer I have gone through since the eForms system was created. After multiple mixups and glitches, including the wrong trust being entered into their system and a typo resulting in having to start the RPQ process over entirely, it took them just over a month to file my Form 4. The salesman who took my order over the phone made sure I knew that he was there to help me every step of the way, but he was large... read more

Jason L 

on BBB

8 months ago

These people are crooks. My father made an order at the outdoor show in PA. He was going to get 2 suppressors. Totaling $1800. Literally 2 days later, my father decided to cancel his order. They told him that they are going to keep 25% or $200 which ever is greater. Didn't understand why seeing how he didn't get the product. Next they told him that he would be getting the money back on a gift card. A GIFT CARD!. Not his credit card but a gift card. He said fine. as long as he got most of his money back. Come to find out toda... read more

Wayne R 

on BBB

9 months ago

Don't order a Silencer from here! It's been almost 2 years in July 2023 and I still do not have my Banish 30 Silencer yet!!!!!!!! They have sat on my 1300.00 for 2 years collecting interest on it I'm sure! This place is a joke! They will not refund my money! They just kept it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Liars!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! 

Reginald M 

on BBB

9 months ago

The Level of incompetence with Silencer Central is unprecedented for any company I’ve encountered in the past 25 years! Matt the salesman has been negligent in almost every aspect of the process, to the extent that his ability to tell the truth is void. Practically no follow up and to date is not responsive to my communication efforts. I literally filled out the paperwork three times because they couldn’t get the correct name of the Trust on the form. “The Receptionist had to finally get this done “ Then after completing the... read more

Justin W 

on BBB

9 months ago

The initial steps with Silencer Central, from submission to ATF approval, were smooth and efficient. However, the process after approval was frustratingly slow. It took over three weeks to receive my silencers, and during that time, tracking information showed them heading to a city far off route, raising concerns they might be lost. This delay left me wondering if replacements would take another three weeks or more. I also had concerns about the free Banish 22K-V2 silencer I received as part of the BOGO deal. Initially, rev... read more

Cornell D 

on BBB

10 months ago

I have purchased two suppressors from Silencer Central and used their barrel threading service on a new barrel. I've spent a couple thousand dollars on their products. Recently, I ordered a 5/8 x 24 thread mount for one of the suppressors. I was purchasing a new rifle and the online specs called for a 5/8 thread. As it turned out, the gun company was putting out erroneous information. The gun required the same mount I already had, an 11/16 thread. I attempted to return the unopened mount package, but Silencer Central will no... read more

Christopher K 

on BBB

11 months ago

This company has terrible business practices and customer service and their 25% “processing/restocking fee” is terrible! Once you’ve given you’re money to them, if anything goes wrong in the process wether it’s the customers fault or not, the customer pays a 25% fee. My situation is completely rare but my applications were “returned without action” because my background check was delayed and then never processed by the fbi. After 14 months of anxiously waiting and thousands spent on suppressors and tax stamps I find out that... read more