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Silencer Central
- Guns & Ammo
- Sioux Falls, SD
About this business
Location details
4901 N 4th Ave, Sioux Falls, SD, 57104, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:30 p.m. | |
| Tue | 8:00 a.m. to 6:30 p.m. | |
| Wed | 8:00 a.m. to 6:30 p.m. | |
| Thu | 8:00 a.m. to 6:30 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Silencer Central has been great to work with. Buying a supressor can be a daunting process. I had put off buying one, bc I just didn't want to have to deal with all of the paperwork. SC basically held my hand and walked me through the process. I'd also like to comment about most of these complaints that you see here. SC helps their customers with the paperwork required by the ***. Once the paperwork is sent off, it is out of SC's hands. The long waits that people are talking about is due to the ***'s antiquated system. It h... read more
Do not do business with this company. They sell garbage products and have horrible customer service
I really wish I could put less than one star cuz silencer Central has ripped me off completely ripped me off I've tried for 4 years now to get my money back on a order I made and they just keep digging me around every time I mean I've been I swear I've called at least a hundred times and I keep getting running around running around running around I'm fixing to go to my attorney and the police station about it cuz it's theft what they have done is theft
Ordered silencer *****- 2025. The said I would get in 4 to 6 weeks. Its been almost 5 months. They have my $609.46. I keep getting excuses each time I call. The also said I couldnt get a refund.
Business response:
We're sorry to hear you're frustrated, but a silencer is a federally regulated firearm. As such, we cannot ship your order until confirmation of your *** approval. As of today, you are still pending approval. We do not control nor have influence over ATF wait times and they can very greatly among individuals. Thank you for your understanding and continued patience with the ***!
There shipping policy is absolutly absurd. They ship you AFT packet and finger print kit snail mail. Then you have ti ship it back snail mail. They ship from S.D. to a FFL dealer in your state snail mail. Once *** dealer has it silencer central has 0 control. Can not talk to the dealer or move up or back shipments dates. Nothing. Everything else moves fine but the shipping let me add.1: Add shipping methods to and from.2: You control FFL dealer he works for you. Or find another one.That is a huge flaw. If you need a consolta... read more
Business response:
We're so sorry for the delay and for the frustration it has caused. We're happy that ******* from our team could take care of you by providing accurate shipping information, along with a cover and a pouch for your trouble!
My order sat in Draft Review for almost 10 days, and they track ATF wait times. I contacted them 6 times to see what this issue was without any progress. Finally on the 7th call was told because of a recent software upgrade all new orders without social security numbers required manual input, this wasn't required on my other others. Order was manual progressed now waiting as expected. Big let down on this order. Customer service is lacking
Business response:
Hello Mr. ******: We are sorry to hear about the delay you experienced. This is not typical and not the experience we strive to provide. A member of our customer service team will be reaching out shortly to see what we can do to make things right.
Silencer Central (Sioux Falls, SD 57104) is run by liars and thieves, and the forms you are required to fill out, which lack adequate space for info and are vague and misleading, allows the Feds to reject your application for the most trivial of reasons, like a minor clerical error. Also, you can't find out one thing about the process until you give them your money, and by the time you realize that doing business with them was a mistake, it's too late!... A mistake because, even if you cancel your order immediately, they are... read more
Business response:
Hello Mr. *****. We're sorry you're frustrated. We are very transparent about our refund policy and ask all customers to acknowledge and sign this with purchase of NFA items. That said, *******from our team has reached out and we hope we can make it right.
Terrible , this place up sold a garbage can that they make. when in reality it doesn’t even match the results of the worst cans available. When I found the quality was so low I called to just say send me the free one that I won. Garbage company taking peoples hard earned money for trash products. *******, step up . You had a lot to say about god bless America and for bless me but your ability to problem solve or just deliver on basic information was sub par. Your company has bad policies to hide the bad products.. when I req... read more
Business response:
*******, we hate to hear you are disappointed. I see you have been in touch with our team, and the issue has been resolved. If you have any further questions, please let us know!
I made an online purchase of their banish 46-v2. As I was filling out the paper work, I ran into a warning stating that if the physical address and shipping address didn't match my application would be denied. Which would be a problem as I live in Illinois but hunt in Indiana(brothers residence and destination) and Arkansas. Furthermore, it's at this point I was notified of their cancelation fee, which in my opinion, is very predatory. Shouldn't it be a flat rate and not "whichever is more"? Anyway, I tried to call them to s... read more
Business response:
Good afternoon! Unfortunately, we are only able to ship to your legal residence, and we are not able to sell suppressors in the state of Illinois. We do apologize for any inconvenience cause to you and your refund will be processed as quickly as possible. Thank you for your patience and understanding.
Frequently asked questions about Silencer Central
How is Silencer Central rated?
Silencer Central has a 4.8 star rating with 11,093 reviews.
When is Silencer Central open?
Silencer Central is open now. It will close at 5:00 p.m.