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SimonMed Imaging - Ocoee II
- Diagnostic Imaging
- Ocoee, FL
About this business
Why Choose Us SimonMed Imaging and its affiliates have been serving the community for over 30 years. Our mission is to provide best-in class affordable care through the use of advanced technology. We have patient-focused staff and highly trained medical professionals. SimonMed has over 160 convenient locations across 11 states and provides late night and weekend appointments to accommodate patients.
Location details
10125 W Colonial Dr, Unit 114, Ocoee, FL, 34761, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 10:00 p.m. | |
| Tue | 7:00 a.m. to 10:00 p.m. | |
| Wed | 7:00 a.m. to 10:00 p.m. | |
| Thu | 7:00 a.m. to 10:00 p.m. | |
| Fri | 7:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I have had wonderful service in person but nothing but problems with their patient portal. First, the wrong email was entered, which messed up access to results, then called 3 times and they claimed it was fixed - it wasn't. Doctors and labs want me to fill out info online but I can't. It's ridiculous. Now I am sitting on the phone for quite some time waiting for IT support to pick up. No one is coming to the phone as I sit on hold. Disaster. I can't get results, fill out forms or verify appointments. The number given for Op... read more
I would give negative stars if I could,. I had a horrific experience at Simonmed in ********* **. I walked in there to get an Mri of my spine and hip as I am dealing with a torn iliolumbar ligament. I could barely walk out on my own with my spouses help. The inexperienced tech put me on my back with a hip cage over me then tied my feet together after I begged him not to do that, well that resulted in bilateral tears of my glutus minus, I could feel them tearing while in the tube, I was crying asking him to untie my feet, it ... read more
My physician sent an order to SimonMed for a CT scan. A rep called me two days later and scheduled an appt. The day before the appt. I received a message that my appt was postponed becuase my insurance *** had not yet authorized the procedure. I was then prompted to call and make alternate arrangements. The customer service rep, named ******* (refused to provide last name), immediately began berating me and saying they need more than two days to get authorization. When I reminded her that THEY called ME to schedule the appt ... read more
SimonMed is by far the worst company I have done business with. The office staff is rude and unknowledgeable about scheduling and insurance. I have been over charged for mammograms to the point that my insurance company had to call them to remove the charge. Also. scheduling with them is a nightmare. They will always call to reschedule your appointment once it has been set. And the average wait time, even with an appointment, is 45mins-1 hour. Yesterday I had an appointment set with the *********************** location in **... read more
I went to SimonMed in ****** **. and asked the woman behind the counter if they take my insurance (gave my insurance card and she photocopied it) and they said they do, on good faith I had . I received a **** from SimonMed stating that my insurance denied coverage (out of network).I feel that I should not be responsible for this ****. I've spoken to 3 people (including a supervisor) on two occasions now about this. The 1st time they said that this is a "training issue" and to "disregard the ****". It's bad enough that they k... read more
I had a appointment today and there was some issues with my deductible and insurance coverage. I was asked by the front desk to call my insurance if I am not happy with the coverage. I called and the representative wanted to speak with them regarding my coverage. The front desk person named ******* refused to speak with my insurance representative. I was told my services were covered 100% by my insurance but every time they asked me to pay. This time they wanted $300. My insurance said I dont have to pay anything . Though ou... read more
If zero stars were an option, that's what I would choose. This company is so unprofessional. Every time I've had something scheduled with them, it has to be rescheduled multiple times before I either give up or it finally gets done. There is a serious lack of communication between departments, especially when it comes to the scheduling team. These are people's lives being affected, and they don't care at all. Had to miss work for your appointment? They don't care. Are they gonna call you ahead of time to tell you your appoin... read more
Quoted more than $750 for a transvaginal ultrasound. I never meet my deductible in a year and said I would give them $100 and **** me the rest. The man at the computer and the male manager both treated me like garbage for not having nearly $800 at the ready to give them, they stated they would start a payment plan and then dragged their feet with doing that, just staring at the computer as if I was going to sprout a money tree, the manager then tossed a card credit application at me. I discussed this with my PCP who states t... read more
Like the other hundreds of complaints registered about SimonMed they have overcharged us on our copay saying we have to pay hundreds of dollars for our copay. We called our insurance and they said our copay was $20 and SimonMed once again overcharged. However you give the business an A+ rating misleading the public just like SimonMed. SimonMed actions are criminals and the BBB gives them cover.
Frequently asked questions about SimonMed Imaging - Ocoee II
How is SimonMed Imaging - Ocoee II rated?
SimonMed Imaging - Ocoee II has a 4.3 star rating with 5,682 reviews.
When is SimonMed Imaging - Ocoee II open?
SimonMed Imaging - Ocoee II is closed now. It will open at 8:00 a.m.