This profile has been claimed by the business owner or representative.
SimonMed Imaging - Ocoee II
- Diagnostic Imaging
- Ocoee, FL
About this business
Why Choose Us SimonMed Imaging and its affiliates have been serving the community for over 30 years. Our mission is to provide best-in class affordable care through the use of advanced technology. We have patient-focused staff and highly trained medical professionals. SimonMed has over 160 convenient locations across 11 states and provides late night and weekend appointments to accommodate patients.
Location details
10125 W Colonial Dr, Unit 114, Ocoee, FL, 34761, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 10:00 p.m. | |
| Tue | 7:00 a.m. to 10:00 p.m. | |
| Wed | 7:00 a.m. to 10:00 p.m. | |
| Thu | 7:00 a.m. to 10:00 p.m. | |
| Fri | 7:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I had an order for x-ray of my hip.According to ****** this place opening at 6:00 a.m. . I get there at 7:30 where I've been informed it will open 8:30 for the x-rays. I repeatedly asked after 8:30 what's going on they said I will be the next. At 9:26 I still waiting for my call.I learned the same associate administrating also the bone density tests. Those has appointments. X-ray doesn't take appointments. So in my understanding as long as the bone density patient showing up x-ray patient has no chance to get they procedure ... read more
No radiologists? Then don't set the appointments! My first appointment was scheduled and they called me because "the radiologist was busy" so they had to reschedule. Fine. I rescheduled over the phone for 2 days later. I got a text today from SimonMed saying "please complete the check-in" and when I click to the website it says I don't have an appointment. I called the phone number and NO APPOINTMENT for the 2nd time in one week! This is a different location than appointment #1 and the person on the phone said "the radiologi... read more
Thumbs down to Simonmed.After 4 days talking to this people I went to my appointment only to find out that my group insurance is not taken by Simonmed. I have UnitedHealth, with a group named FLONEX, let they know and asked if they take it, was put in hold for a couple minutes, the lady get back on the call and told me "yes, we take UnitedHealth al the way around. My surprise was big when I got to the counter and the girl at on the other side says you need to pay from your pocket, we take your insarance, but your group insur... read more
They keep calling and calling and calling even after I have been told three times they canceled my orderder. I don't know what it takes to get them to stop calling. The people in their call center speak very little English and you can't understand them. They refuse to give you to a supervisor or anyone who speaks English even after keeping you on hold for over ten minutes saying they are looking for a supervisor. No business should be calling clients before 9am and certainly not if they have been asked not to numerous times.... read more
They only accept walk-ins for X-ray requests. They do not do appointments. When I went, there was a 2 hour wait. Another location had a 90 minute wait. Im already in pain. Im also unable to sit that long. They dont care about that. My doctor offered a different provider but they were located over 25 miles away. With gas prices as they are, who can afford to go that far. Simon Med must change their policy to allow appointments for X-rays.
SimonMed confirmed my appointment via Text messaging till the last moment. When I arrived I was told that they didnt have a Technician to perform the test. Why? Is it lack of trained workers?Is it SimonMed not wanting to have workers?Or just as plain Is it Workers not needing to work?
I had an appointment for imaging at **** am. I showed up at **** and was told my appointment was canceled because they did not have insurance pre-authorization. I had confirmed with my insurance company that they had approved pre-authorization prior to my visit. SimonMed said yes, they did have insurance pre-authorization but they canceled my appointment anyway and didn't notify me.So they rebooked my appointment for the next day at the ******** Peak location. Again they canceled my appointment because they didn't show insur... read more
I was treated very rudely and embarrassed in front of a room full of patients by the front desk person at the st. ****** ****** ******* location. When I called to speak with the supervisor I was given the runaround and with transferred from one person to the next never being allowed to speak with anyone in charge. I was actually transferred to the person at the front desk who was rude to me yesterday oh, today. And she was rude to me again today. It is inconceivable to me that a business providing ******* Services can break ... read more
They have a call center in ****** and the people working barely speak English. They couldn't answer any of my questions. Then we scheduled an MRI and someone who works there cancelled it. We will be using another company for our Imaging needs
Frequently asked questions about SimonMed Imaging - Ocoee II
How is SimonMed Imaging - Ocoee II rated?
SimonMed Imaging - Ocoee II has a 4.3 star rating with 5,696 reviews.
When is SimonMed Imaging - Ocoee II open?
SimonMed Imaging - Ocoee II is closed now. It will open at 7:00 a.m.