This profile has been claimed by the business owner or representative.
SimonMed Imaging - Ocoee II
- Diagnostic Imaging
- Ocoee, FL
About this business
Why Choose Us SimonMed Imaging and its affiliates have been serving the community for over 30 years. Our mission is to provide best-in class affordable care through the use of advanced technology. We have patient-focused staff and highly trained medical professionals. SimonMed has over 160 convenient locations across 11 states and provides late night and weekend appointments to accommodate patients.
Location details
10125 W Colonial Dr, Unit 114, Ocoee, FL, 34761, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 10:00 p.m. | |
| Tue | 7:00 a.m. to 10:00 p.m. | |
| Wed | 7:00 a.m. to 10:00 p.m. | |
| Thu | 7:00 a.m. to 10:00 p.m. | |
| Fri | 7:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I was burned from the mri. My face, lip , tongue upper arm with large blisters. Medical gown was not given. I had no medal on me. I want answers as to how I could be so burned
Did not provide upfront prices, told me it was covered by my insurance. It was not. Would not take payments. Forced me into a billing through imaginepay. Upcharged for payment plan. The canceled payment plan. Started new payment plan with upcharge again, through no fault of my own. Horrible experience, terrible customer service unethical billing practices in my opinion.
I have had very unpleasant experiences with SimonMed, across all three locations in **********. I booked my annual mammogram appointment with their facility on *********** in *************, they canceled my appointment when I checked in. The reason was their machine was broken down. And I rescheduled for the following week, but again it was canceled an hour before my appointment. And I finally got the mammogram done in the ********* facility a week later. The radiologist sent out a report, asking for prior reports and images... read more
I was referred to Simon Med Imaging by two chiropractors who are good colleagues of mine. I presented myself as a doctor inquiring about the costs of imaging related to various body parts, i.e. low back elbow etc., which insurances they accept and what the cost would be if a patient paid out of pocket. The person(s) I spoke with had difficulty understanding my question and when finally one operator acknowledged the clarity of my inquiry, I was left hanging on the phone for more than twenty minutes before I had to hang up. Th... read more
Terrible experience today with Simon med Imaging, we drove 45 min to ********* location for a full body MRI scan, myself and my husband and found out we werent scheduled! Wanted to file a phone complaint, passed from one worker to another, request to speak with a manager they hang up on me! Very professional Simon med!Done with this healthcare provider! Not even one star
Terrible experience. I was referred by my surgeon for an *** that was needed immediately. I contacted SimonMed and provided all of my insurance information. The first ****** on the phone disconnected me while I was on phone instead of putting me on hold. She didn't call back so I called them back. The file was in the system showing that it was at least in process. I again provided my insurance information and was told that they were putting me on hold for authorization. They then came back on and said that to schedule the ap... read more
Horrible experience! I had to reschedule 3 separate times. The staff on the phone was incredibly rude and unhelpful. They treat you like an assembly line and belittle you when you express frustration. I decided to cancel my appointment all together because the customer experience was the worst Ive ever had.
Horrible! I book my mammogram a week in advance. The latest they had was 245PM. I arrange to be off at 2PM and work in the office to get there on time. I show up and the tech had called out. The girl had no customer service but said another location. Can see me (12miles from the first site). I agree when the girl states if I can make it by 3PM they could fit me in. So I RUSHED here in traffic with 3min to spare. This is where I come to leave this review. The *** at front (*** * not sure of spelling) tells me the mammogram te... read more
I went in the beginning of March 2024 for imaging. I was charged nearly $500 and I have insurance. I found out during the appointment that I was charged for a procedure I was not getting. The front desk said they would issue a refund and I should see it in 2 weeks. It did not come. I called the office and they said it went to billing so they were no longer able to process it on their end. I called billing, Billing said I should see the refund in about a month. Waited. Never came. Called billing again. I was told that even th... read more
Frequently asked questions about SimonMed Imaging - Ocoee II
How is SimonMed Imaging - Ocoee II rated?
SimonMed Imaging - Ocoee II has a 4.2 star rating with 5,986 reviews.
When is SimonMed Imaging - Ocoee II open?
SimonMed Imaging - Ocoee II is closed now. It will open tomorrow at 7:00 a.m.