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Smith Douglas Homes

4.3

About this business

Building homes for more than 40 years, the team at Smith Douglas Homes is widely recognized for constructing quality homes with choices you can afford in the places you want to live. With Smith Douglas, you can be assured that your new home is crafted with quality, built with integrity and will provide enduring value. How do we deliver on that promise? It starts with who we are. We exist to enhance people’s quality of life — our employees, trade partners, homeowners, and the communities surrounding where we build. We strive... read more

Location details

110 Village Trail #215, Ste 215, Woodstock, GA, 30188, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 5:00 p.m.
Tue10:00 a.m. to 5:00 a.m.
Wed10:00 a.m. to 5:00 p.m.
Thu10:00 a.m. to 5:00 p.m.
Fri10:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun1:00 p.m. to 5:00 p.m.
4.34,937 reviews
Customer in Columbia, TN's profile image
Customer in Columbia, TN 
2 years ago

We have been living in our home for a month now and there are still outstanding items that need to be completed with now hurry from the builder. 

Holly H.'s profile image
2 years ago

Who wants to move into a new home and have to wait weeks, and in my case months for basic services? The his is not Smith Douglas’s first new subdivision so not having services set up is inexcusable. The excuse I got was “these Things are to be expected in a New subdivision “ and “we don’t know where the disconnect is”. No I would never recommend this nightmare to others 

Customer in Harpersville, AL's profile image
Customer in Harpersville, AL 
2 years ago

I've had several issues, just overall build quality. I've just put in a warranty request for my second-floor toilet. It's leaking at the rim. I can see out of the seal on my front door. It allows bugs and animals to come into my home. So, at this time, the rating will be a one. 

Shadonna G.'s profile image
Shadonna G. 
2 years ago

I am not likely to recommend Smith Douglas Homes because there are things that I went over during orientation that my project manager pointed out such as stains in the granite kitchen counter top, popping and creaking of the floors, and they're still not fixed to this day. 

Customer in Jacksonville, AL's profile image
Customer in Jacksonville, AL 
2 years ago
Aldrick S.'s profile image
Aldrick S. 
2 years ago

The staff is very professional and nice, but the quality of the home is poor at best. I found a hole in bedroom in the ground, I found out the doorbell doesn't work. My foundation in backyard hasn't been leveled, and it's like a wave. The floor downstairs is an anomaly. When you walk, it's a three-foot bubble. My handrails are not tightened down. When you walk, the rail is moving. The windows are sticky, and they tried to fix it. I have to write a report this week. The garage door opener doesn't work, and I have to manually ... read more

Gary W.'s profile image
2 years ago

Poor communication throughout the home buying process. Since purchasing my home the A/C unit has not worked. We have had a list of other issues. 

Carol B.'s profile image
2 years ago

Poor workmanship, garage left finished but unpainted. Large berm in the back that we may not be able to mow. Sod front yard only, the back seeded with???? I would NOT have bought this lot of I had known that it would not be somewhat level. 

Customer in Stanfield, NC's profile image
Customer in Stanfield, NC 
2 years ago

The only reason I’m even leaving 2 stars is because I really like my home. Since the moment Smith Douglas got my money, they have been unresponsive, rude and don’t seem to care about the lives they upend. The sales associates only care about getting 5 star reviews and made multiple comments about it. It was clear at our walk through that SD cut corners and our house was filthy and had multiple issues the week we were supposed to close. 

Frequently asked questions about Smith Douglas Homes

How is Smith Douglas Homes rated?

Smith Douglas Homes has a 4.3 star rating with 4,937 reviews. 

When is Smith Douglas Homes open?

Smith Douglas Homes is open now. It will close at 5:00 p.m.