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Smith & Noble

4.9

About this business

Location details

1181 California Ave, Corona, CA, 92881, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 6:00 p.m.
Tue6:00 a.m. to 6:00 p.m.
Wed6:00 a.m. to 6:00 p.m.
Thu6:00 a.m. to 6:00 p.m.
Fri6:00 a.m. to 6:00 p.m.
Sat7:00 a.m. to 4:00 p.m.
Sun7:00 a.m. to 4:00 p.m.
4.9896 reviews
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Cathie B.'s profile image
Cathie B. 
10 years ago

Lori Jacoby, Design Consultant, assisted me for a couple of hours! She was able to answer all my questions, make professional recommendations and save me money! She is very knowledgable, professional and extremely easy to work with. I was nervous in the beginning and thought I had most of it figured out but I was so wrong. We worked on the rods, accessories and the drapery, all the measurements and I feel confident that the order was placed correctly and I couldn't have done it without her help and patience. I would rec... read more

Harriet R.'s profile image
Harriet R. 
10 years ago

Your product, and especially your service, from Casey D.was of the highest quality. There was a complication in our order that Casey not only solved, but which she conducted with the highest professional standards. At every step, she checked in with me to make sure our order was proceeding as it should. And it always was. Finally, the installer who hung the shades was somewhat careless in his work. Not wanting to bother Casey, I told myself to "just live with it". But after a few weeks, I felt some of the installation just ... read more

maryann n.'s profile image
maryann n. 
10 years ago

All the shades I ordered look great now that they are all finally installed. There were many issues throughout the process including the order not submitted correctly by the designer and an incorrect shipment sent resulting in further delays on the project. However I was lucky enough to speak with Kenneth Onoda in customer service when the problems started escalating. Kenneth did an amazing job of correcting the issue and more importantly communicating throughout the process. He didn't stop until everything was perfect. ... read more

Eileen's profile image
Eileen 
10 years ago

I just called to take advantage of the Pre Black Friday discount, but I really wanted to have someone come and measure for the blinds. I called to set up an appointment and asked if the discount could still be applied if I had someone come to measure. Unfortunately, the sale is only valid today, so the person with whom I spoke, Anissa Tate, said that she would walk me through the measuring process. She made it quick and easy and we were done w/in a 1/2 hour! 

joshua l.'s profile image
joshua l. 
10 years ago

Worked with Sunshine. Great service, great company. Consistent great customer care over the years. Have ordered many times. 

Don C.'s profile image
Don C. 
10 years ago

Tesiah Person did great job resolving my problem with a warranty issue and a new shade we purchased. She was very caring and did a great job of getting order correct ,keeping me updated on status and followed up with me until new shade was delivered. She and everyone I have dealt with at Smith and Noble conduct themselves as a company owner would. They show great enthusiasm and pride in the company they work for and truly seek to satisfy their customers. Don Cohen 

Trudie C.'s profile image
Trudie C. 
10 years ago

Anita Montelongo was so wonderful. She made me and my husband feel like we were valued customers and not just another number. She walked my husband through the ordering process and measuring process with ease. She also helped us when we messed up on the order. When we discovered there was an error in the order, Anita worked with us and the factory and had us back on track. Thank you for all your help. I cannot wait to get our treatments!!! 

Adele & Roy R.'s profile image
Adele & Roy R. 
10 years ago

Shandyn Smock , Your service has been exceptional: From your assistance helping us to place orders, to your follow-up to on our receipt of the orders you have been courteous and helpful. We look forward to working with You in the future. Smith & Noble is lucky to have you. Adele & Roy Rozgo  

CW M.'s profile image
CW M. 
10 years ago

For once in dealing with a company that is primarily online, my issue was addressed in a timely manner, and I felt valued. This is all thanks to Shandyn Smock who got it right in the service department and even went beyond my simple question to help with an issue from a couple of years ago. With service like this, I will continue to use this company, and I can recommend this company to others. 

Frequently asked questions about Smith & Noble

How is Smith & Noble rated?

Smith & Noble has a 4.9 star rating with 896 reviews. 

When is Smith & Noble open?

Smith & Noble is closed now. It will open tomorrow at 6:00 a.m.