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Smith & Noble
- Home Services
- Corona, CA
About this business
Location details
1181 California Ave, Corona, CA, 92881, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 6:00 p.m. | |
| Tue | 6:00 a.m. to 6:00 p.m. | |
| Wed | 6:00 a.m. to 6:00 p.m. | |
| Thu | 6:00 a.m. to 6:00 p.m. | |
| Fri | 6:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 4:00 p.m. | |
| Sun | 7:00 a.m. to 4:00 p.m. |
Nathan Fields went above and beyond in helping me not only replace a broken shade, but also tracking down part on a much older shade (over 10 years) no longer covered by warranty. I have always received excellent service from Smith & Noble but Nathan was simply exceptional.
Business response:
Monique, thank you very much for being a loyal Smith & Noble customer. We appreciate your business and we thank you for the time you took to leave us your review. We're glad to hear Nathan went above and beyond to deliver exceptional customer service.
Sandy was absolutely fabulous! Five stars for quality and efficiency. Steven was professional. He was here on time and installed the shades quickly.
Business response:
Thank you Claire for your glowing review. We appreciate your business and are thrilled to hear that Sandy and Steven delivered excellent customer service.
I worked with Charles on design questions and follow up for shades we ordered, he was detailed, thorough and provided guidance on what the options were. Excellent customer service.
Business response:
Thank you very much for taking extra time and leaving this review Mary Beth! We really appreciate it.
I highly recommend Smith &Noble for quality products, their warranty and customer service. I am a designer and had a problem with a faulty shade. Sandy at S&N customer service arranged for it to be returned/repaired and followed up with a personal phone call to insure it was okay. I appreciate the service and Sandy for her professionalism and personal correspondence.
Business response:
Thank you Karen for sharing your feedback. We're so happy to hear that Sandy was able to turn a negative situation into a positive one. We thank you for your patience and allowing us to correct the mistake. Your business is truly valued.
We had window treatments installed by Robert Mingoia. He was so professional, on time and quick. He did a great job and would endorse him for future installations, he was terrific.
Business response:
Wow Lisa! Your new Natural Woven Shades look beautiful! Thank you very much for taking the time to share your pictures and your positive experience with Robert. We'll be sure to let him know!
Smith & Noble has some of the highest quality products around, and the products cover nearly every window in my home. But, even more impressive than the products is the customer service. Years and years after I have purchased a product, the amazing staff still sends replacement parts, answers questions, etc., and truly goes above and beyond to make everything better. Charles Henderson rocked today. Thanks, Charles & Smith & Noble.
I worked with Tiana Martinez over the web site Instant Messaging service. She was very responsive and helpful. She reviewed my window specs, description of what I was looking for, and a couple photos, then referred me to a colleague for a formal quotation. It was an easy interaction and great way to get started.
We ordered 7 shades for a new home in 2017. One shade started to bind this summer and would not fully come down. I contacted customer service and worked with Tiana Martinez. They took the old shade back and replaced it at no cost to me. Tiana was great following through on our new shade and keeping us up to date throughout the process.
Business response:
Hi Dave. Thanks for taking the time to leave us a review. We're so glad that Tiana was able to replace the problem shade. We can't thank you enough for your patience and understanding. We truly appreciate your business.
Great designers on line to help with orders and questions. Richard Garcia is very nice to work with and very thorough.
Frequently asked questions about Smith & Noble
How is Smith & Noble rated?
Smith & Noble has a 4.9 star rating with 891 reviews.
When is Smith & Noble open?
Smith & Noble is closed now. It will open tomorrow at 6:00 a.m.