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South County Lexus
- Car Dealers
- Mission Viejo, CA
About this business
Location details
28242 Marguerite Pkwy, Mission Viejo, CA, 92692, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
Everything was good. I asked for buddy because he helped me last time and I trust him to tell me what I need to fix now and what can wait a bit.
Business response:
We are ecstatic to hear that everything went well during your recent visit. It's wonderful that you were able to work with the same team member who assisted you previously. Building that level of trust where you feel confident in the guidance you receive about maintenance priorities is exactly what we strive for. Your loyalty means everything to us, and we appreciate you taking the time to share your positive experience.
!Love my service advisor Franky Sinatra
Business response:
We are elated to hear about your wonderful experience with your service advisor! It's heartwarming to know that you received such exceptional care and attention during your visit. Having a trusted advisor who truly understands your needs makes all the difference in maintaining your vehicle. Your satisfaction means everything to us at South County Lexus, and we're grateful for customers like you who take the time to share their positive experiences. We look forward to continuing to provide you with the outstanding service you... read more
Friendly, helpful, and professional.
Business response:
We are honored to hear about your wonderful experience with our team. Your kind words about our friendly and helpful approach mean so much to us. We take great pride in maintaining the highest standards of professionalism while creating a welcoming environment for every customer. Thank you for choosing South County Lexus and for taking the time to share your positive feedback.
Very professional website, personnel, and service.
Business response:
We are absolutely thrilled to hear about your positive experience with our team and services. Your recognition of our professional approach across our website, staff, and service delivery means so much to us at South County Lexus. We work hard to maintain high standards in every aspect of our operations, and it's wonderful to know that this commitment comes through in your interactions with us. We truly value customers like you who take the time to share their experiences and look forward to continuing to serve you with the ... read more
Provided satisfactory service
Business response:
We are overjoyed to hear that you found our service satisfactory. Your positive feedback means a great deal to us and reinforces our commitment to providing quality experiences for our valued customers. We appreciate you taking the time to share your thoughts about your visit, and we look forward to continuing to serve you in the future.
Loved the care, timing, and service!
Business response:
Thank you for your wonderful feedback! We're thrilled you appreciated our attentive service and efficient timing. Your satisfaction means everything to our team, and we look forward to serving you again!
Efficient. I was happy to have the recall issue taken care of. Just one question: I have less than 6000 miles on my car. Why did I need a "10,000 mile checkup"??
Business response:
Your inquiry has been received regarding the 10,000 mile service recommendation on your vehicle with less than 6,000 miles. We are thrilled to hear that we efficiently handled your recall service and that you were satisfied with the experience. Regarding your question about the service interval, maintenance schedules are typically based on both mileage and time factors to ensure optimal vehicle performance and warranty compliance. The recommended service helps maintain your vehicle's reliability and can identify any potentia... read more
Outstanding, and professional No! ,
Business response:
Thank you for your review! We're delighted you found our team outstanding and professional. Your kind words mean a lot to our entire team at South County Lexus. Thank you for choosing us!
Amazing staff specially Buddy
Business response:
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Buddy and our team. We appreciate customers like you and look forward to serving you again with the same level of excellence.
Frequently asked questions about South County Lexus
How is South County Lexus rated?
South County Lexus has a 4.7 star rating with 6,142 reviews.
When is South County Lexus open?
South County Lexus is open now. It will close at 9:00 p.m.