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South County Lexus
- Car Dealers
- Mission Viejo, CA
About this business
Location details
28242 Marguerite Pkwy, Mission Viejo, CA, 92692, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
The service was good. I will recommend this service shop.
Business response:
We are overjoyed to hear that you found the quality of our service to be satisfactory. Your willingness to recommend our service department to others means a great deal to us at South County Lexus. We truly value customers like you who take the time to share their positive experiences. Your feedback helps us continue providing excellent automotive care for all our valued clients.
Had a great experience at South County Lexus especially with our sales rep Charlie, who was very thorough and knowledgeable with answering all our questions. Would definitely recommend this dealership and Charlie!
Business response:
We are thrilled to hear about your wonderful experience with us! It sounds like Charlie provided you with exactly the kind of thorough and knowledgeable service we strive to deliver to every customer. We're so pleased that he was able to answer all of your questions and make your visit such a positive one. Your recommendation means the world to us at South County Lexus, and we truly appreciate you taking the time to share your feedback. We look forward to continuing to serve you with the same level of excellence in the futur... read more
Buddy Dudnick and all the technicians did a great job on my GS 350. We were kept fully informed and given accurate, understandable estimates. Car runs and drives great. We have used South County Lexus since 2002, and they always do a great job.
Business response:
Thank you for taking the time to share your wonderful experience. We truly appreciate your recognition of our team's dedication to keeping you well-informed throughout the process and providing clear, accurate estimates. It means so much to hear that your vehicle is running and driving excellently after the service. Your loyalty since 2002 demonstrates the trust you have placed in us, and we are honored to continue serving you and your automotive needs. Your feedback reinforces our commitment to delivering exceptional servic... read more
Lexus South County is very caring in satisfying the customer needs, especially Evan, my service advisor, Evan is the best.
Business response:
Thank you for sharing your wonderful feedback about your experience with our team. We're delighted to hear that you felt well cared for and that your needs were thoroughly addressed during your visit. Your recognition of our service advisor's dedication means so much to us - it's wonderful to know that the exceptional support you received made such a positive impression. We truly appreciate customers like you who take the time to acknowledge outstanding service, and we look forward to continuing to exceed your expectations.
Service person was courteous and friendly.
Business response:
Thank you immensely for taking the time to share your positive experience with us. We are thrilled to hear that our service team member provided you with courteous and friendly assistance during your visit. Delivering exceptional customer service is at the heart of what we do at South County Lexus, and your feedback confirms that we are meeting that standard. We truly value customers like you who recognize the efforts our team puts forth to ensure every interaction is welcoming and professional. Your kind words motivate us t... read more
All went well. Good service manager.
Business response:
Thank you for your review and for taking the time to share your positive experience with us. We're delighted to hear that everything went smoothly during your visit and that our service manager provided you with excellent care. Your satisfaction means everything to us, and we truly appreciate your trust. We look forward to continuing to serve you with the same level of quality service you've come to expect.
As usual the service was very professional and on time.
Business response:
We are thrilled to hear that our service team consistently delivers the professional and timely experience you expect. Your recognition of our commitment to punctuality and professionalism means everything to us at South County Lexus. We understand how valuable your time is, and we work hard to ensure every visit runs smoothly and efficiently. Thank you for being such a loyal customer and for taking the time to share your positive experience with others.
So County Lexus takes excellent care of service customers. Knowledgeable Srvc advisors set the tone, with recommendations as well as pricing. Updated while waiting, check out is clean & efficient. Well washed vehicle is a nice treat. Thanks. I will be back!
Business response:
We are elated to hear about your wonderful experience with our service team. It's fantastic that our knowledgeable service advisors provided you with helpful recommendations and clear pricing information. We're pleased that the communication during your wait time was helpful and that the checkout process went smoothly for you. We're delighted that you appreciated the thorough vehicle wash as well. Your kind words about the care we provide to our service customers mean so much to our entire team. We look forward to serving yo... read more
Cruz was cordial, knowledgeable and answered all questions. I appreciate his help.
Business response:
We are happy to hear about your positive experience with our team. Having someone who is both cordial and knowledgeable makes all the difference when you need assistance. It's wonderful that all your questions were answered thoroughly. Your feedback about the helpful service you received means a great deal to us at South County Lexus. We truly value customers like you who take the time to share their experience.
Frequently asked questions about South County Lexus
How is South County Lexus rated?
South County Lexus has a 4.7 star rating with 6,026 reviews.
When is South County Lexus open?
South County Lexus is open now. It will close at 9:00 p.m.