This profile has been claimed by the business owner or representative.
South County Lexus
- Car Dealers
- Mission Viejo, CA
About this business
Location details
28242 Marguerite Pkwy, Mission Viejo, CA, 92692, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
The service at this Lexus dealership is always amazing.
Business response:
We are ecstatic to hear about your wonderful experience with our team. Your kind words about the exceptional service you consistently receive mean so much to us. We take great pride in providing outstanding care for our valued customers and their vehicles. It brings us joy to know that we continue to meet your expectations every time you visit. We look forward to maintaining this level of excellence in all your future interactions with us.
Always great working with Scott Monge. He is on top of communication on vehicle status, timing, ect.
Business response:
Your positive experience means so much to us! We understand how important clear communication is when it comes to vehicle service updates and timing. It's wonderful to hear that you consistently receive excellent service and stay well-informed throughout the process. Your feedback highlights the dedication our team shows in keeping customers updated on their vehicle's status. We truly value your continued trust and appreciate you taking the time to share your experience.
Worked with Maria, she is great, total pro! Lexus makes service so easy, including the loaner vehicle.
Business response:
Thank you for sharing your wonderful experience! We're thrilled that Maria provided exceptional professional service and that our loaner vehicle program made everything seamless for you. Your feedback truly brightens our day and we appreciate you recognizing our team's dedication.
Great service, Buddy was great!
Business response:
Thank you for sharing your positive experience! We're delighted to hear that you received great service and that Buddy made such a positive impression during your visit. We look forward to continuing to provide you with exceptional service in the future.
South County Lexus has been my dealership since 2018. I bought my CT200h there and had no issues at all. This month I bought my second Lexus from SCL, a UX250h and so far i am very pleased with both the Sales and Service. My service adviser Evan has been a great help and I'm looking forward to a long relationship with SCL.
Business response:
Thank you for being a loyal customer since 2018! We're thrilled that both your CT200h and new UX250h experiences have been positive. It's great to hear Evan has been so helpful with service. We appreciate your trust in South County Lexus and look forward to serving you for years to come.
It was a great buying experience! Zoe and Luca were wonderful to work with, they went "above and beyond"! Love my new car! Thank you for the great service!
Business response:
We are overjoyed to hear about your wonderful purchasing experience with us! It's fantastic to know that our team members provided exceptional service and went the extra mile to make your visit special. We're thrilled that you're loving your new vehicle and that the entire process exceeded your expectations. Your kind words about the outstanding care you received truly mean the world to us. We're grateful for customers like you who take the time to share their positive experiences!
RGB is great rep for Lexus service.
Business response:
We genuinely appreciate your positive feedback about RGB's exceptional representation of our service team. It's wonderful to hear that you experienced such outstanding support during your visit with us. Having knowledgeable and dedicated team members who truly embody the values we strive for at South County Lexus makes all the difference in creating memorable experiences for our valued customers. Your recognition of excellent service means everything to us, and we're delighted that RGB was able to provide you with the qualit... read more
They always let me know if anything needs tending to.
Business response:
Thank you for your wonderful feedback! We're delighted to hear that our team consistently keeps you informed about your vehicle's maintenance needs. Your trust in our proactive communication approach means everything to us at South County Lexus. It's wonderful to know that we're helping you stay on top of your vehicle's care. We truly value customers like you who appreciate our commitment to keeping you well-informed about your vehicle's condition.
Service went well. Only negative was that my windshield was very smeary after they washed my car so I had to go have it cleaned.
Business response:
We are thrilled to hear that your service experience went smoothly! It's wonderful to know that our team was able to take care of your vehicle effectively. We truly appreciate you taking the time to share your feedback with us. Your input helps us understand what we're doing well and where we can continue to improve. We value your trust in choosing us for your vehicle's service needs and look forward to providing you with excellent care in the future.
Frequently asked questions about South County Lexus
How is South County Lexus rated?
South County Lexus has a 4.7 star rating with 6,142 reviews.
When is South County Lexus open?
South County Lexus is open now. It will close at 9:00 p.m.