This profile has been claimed by the business owner or representative.
28242 Marguerite Pkwy, Mission Viejo, CA, 92692, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
Hassan is great to work with. He always has everything ready for me when I arrive.
Business response:
Thank you for the positive feedback about Hassan! We're glad he has everything ready for your visits. We appreciate you sharing your experience with South County Lexus.
Service was great, especially personnal
Business response:
Thank you for the positive feedback about our service and personal attention! We're thrilled our team made such a great impression and that you felt well-cared for. Your experience means a lot to us at South County Lexus.
Maria C. is the best service advisor! Quick, efficient and she got a loaner as well. Thanks, Maria!
Business response:
Thank you for the wonderful feedback about Maria! We're thrilled she provided quick, efficient service and arranged a loaner for you. Your kind words mean a lot to our entire team at South County Lexus!
Car service went well. All good.
Business response:
Thank you for the positive feedback! We're delighted your service experience went smoothly and met your expectations. Your satisfaction means a great deal to our team at South County Lexus, and we look forward to serving you again.
The car always runs great after their service and their detailing is the best we have seen
Business response:
Thank you for your wonderful feedback! We're thrilled that your vehicle runs great after our service and that you're impressed with our detailing work. Your satisfaction means everything to our team at South County Lexus. We appreciate your trust and positive review!
drop off for service was a little confusing in the afternoon, but my sales guy came and kept me company and made sure everything was done.
Business response:
We sincerely value your feedback and are delighted to hear about your positive experience with us. While we understand the service drop-off process in the afternoon presented some initial confusion, we are thrilled that your sales representative stepped in to provide personal attention and ensure everything went smoothly for you. Having team members who go above and beyond to keep our customers comfortable and well-cared for is exactly what we strive for at South County Lexus. Your experience highlights the dedication our st... read more
The people were professional, friendly, and respected my time. They explained everything that was going to be done, and afterwards, what was done. The vehicle was done earlier than the estimated time.
Business response:
We are thrilled to hear about your positive experience with our service team. Your feedback about our staff being professional and friendly while respecting your valuable time means so much to us. Your satisfaction with your experience is exactly what we strive for, and we truly appreciate you taking the time to share your thoughts with South County Lexus.
Great service . Hassan great job
Business response:
We are overjoyed to hear about your wonderful experience with our team. Your recognition of Hassan's excellent work means so much to us. We take pride in delivering exceptional service to every customer, and it's truly rewarding to know that we met your expectations. Your positive feedback motivates our entire team to continue providing the quality service our customers deserve.
Very thorough service. Nice service rep. Provided a loaner when service ran longer than anticipated.
Business response:
Thank you for your wonderful feedback about your recent service experience. We're delighted to hear that you found our service comprehensive and that your service representative made such a positive impression. It's wonderful to know that we were able to provide you with a loaner vehicle when your service took longer than expected - ensuring your convenience is always a priority for us at South County Lexus. Your experience reflects exactly what we strive to deliver, and we truly appreciate you taking the time to share these... read more
South County Lexus has a 4.7 star rating with 6,143 reviews.
South County Lexus is open now. It will close at 8:00 p.m.