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South County Lexus
- Car Dealers
- Mission Viejo, CA
About this business
Location details
28242 Marguerite Pkwy, Mission Viejo, CA, 92692, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
My service advisor, Evan, was very pleasant, he had my loaner car ready and took care of my service promptly. I have had all my car services done at the Lexus dealership.
Business response:
We are ecstatic to hear about your wonderful experience with your service visit. It sounds like your service advisor provided exceptional care by ensuring your loaner vehicle was prepared and handling your service needs efficiently.
Luca provided excellent service during our visit
Business response:
Thank you for sharing your positive experience with us. We are delighted to hear that you received outstanding service during your recent visit to South County Lexus. Your feedback about the excellent care you received truly means a lot to our team.
The service was quick and very professional... Scott is the man to see regarding your services...
Business response:
We are overjoyed to hear about your positive experience with our efficient and professional service. It's wonderful to know that our team member provided you with excellent care and made such a positive impression during your visit.
My service advisor, Scott Monge, was terrific. He is so helpful and explains everything so even I can understand.
Business response:
Thank you for taking the time to share your wonderful experience with us at South County Lexus. We are glad to hear that your service advisor provided such exceptional support and made sure to explain everything in a way that was clear and easy to follow.
Scott the Service Advisor is very knowledgeable and very professional!
Business response:
Thank you for your review! We are ecstatic to hear about your positive experience with our service team. It's wonderful to know that you found Scott to be so knowledgeable and professional during your visit. Our service advisors take great pride in providing expert guidance and maintaining the highest standards of professionalism for every Lexus owner.
Prompt and friendly greeting. My service advisor was knowledgeable and thorough, explaining what service was needed. The service items were completed on time at the price quoted.
Business response:
Thank you for sharing your wonderful experience with us. We are thrilled to hear that you received such a warm welcome and felt comfortable from the moment you arrived. It's great to know that your service advisor took the time to walk you through everything you needed and made sure you understood each step of the process.
Nestor the service advisor was very responsive and kept me updated on the status of service completion.
Business response:
We are delighted to hear about your positive experience with our service team. Having a service advisor who stays responsive and keeps you informed throughout the process makes such a difference in creating a smooth experience.
The dealership is very clean and they got me a Uber to take me home! The system didn't have my car under my name but that was quickly corrected.
Business response:
We are delighted to hear about your positive experience with us! It's wonderful that you noticed how clean our facility is, as we take great pride in maintaining a welcoming environment for all our customers.
From the beginning of my experience with South County Lexus, All parts of the sales and service elements were outstanding. Beginning with my original sales rep, Andres, to Eric, and finally with John, who completed the process. We now have high regards for your location and organization. Too bad you are so far away from our home in San Diego. However, we will follow up with our scheduled appointment next year. Thank you so much for an amazing experience. Harry Falero
Business response:
Thank you for your wonderful feedback about your experience with our team. We are thrilled to hear that every aspect of your sales and service journey exceeded your expectations. It means so much to know that our team members provided you with outstanding support throughout the entire process.
Frequently asked questions about South County Lexus
How is South County Lexus rated?
South County Lexus has a 4.7 star rating with 6,143 reviews.
When is South County Lexus open?
South County Lexus is open now. It will close at 8:00 p.m.