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28242 Marguerite Pkwy, Mission Viejo, CA, 92692, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
My service rep was Nestor Molina, and he is the BEST! He is very helpful with questions about the car, especially the technology that I don't always understand. Once again, thank you to Nestor!
Business response:
Thank you for the wonderful feedback about Nestor Molina! We're thrilled he provided such helpful and patient support with your vehicle's technology. Your recognition means the world to our team, and we look forward to continuing to serve you.
Mr Hassan was great! Kind and detailed
Business response:
Thank you for your review! We are thrilled that Hassan was kind and detailed during your visit. We look forward to serving you again!
Great service! Will go again!!!
Business response:
Thank you for the wonderful feedback! We're thrilled you had such a great experience and look forward to serving you again at South County Lexus.
Great service, team & mechanics are great
Business response:
We are grateful to hear about your positive experience with our service team and mechanics. Your feedback about our great service and team truly means a lot to us at South County Lexus. We understand how important it is to have skilled professionals taking care of your vehicle, and we're pleased that our mechanics provided the quality service you deserve. Thank you for taking the time to share your experience with us.
professional and expedient!
Business response:
Thank you for your review! We're delighted to hear that our team provided you with such efficient and professional service. Your feedback about our prompt approach means a great deal to us at South County Lexus. We understand how valuable your time is, and we're pleased we could deliver the quality service you deserve in a timely manner. We look forward to continuing to serve you with the same level of excellence in the future.
Awesome Technical advisor professional and always courteous!! Great staff and free coffee and fruits. The facility used to provide free bottled water, regretfully this is not the case that I could see on my last two visits. I hope this is will be corrected. Overall, the hanks for the awesome service!
Business response:
We are utterly delighted to hear about your wonderful experience with our technical advisor and team. It means so much to us that you found our staff professional and courteous during your visit. We're thrilled that you enjoyed the complimentary coffee and fresh fruit we provide for our valued customers. Thank you for bringing the bottled water situation to our attention. Your feedback about this service is important to us, and we truly appreciate you taking the time to mention it. We value customers like you who help us mai... read more
Got what needed to be done in time.
Business response:
Thank you for your wonderful feedback! We're delighted that we could complete everything you needed within your timeframe. Your satisfaction with our efficient service means a great deal to our team. We appreciate you taking the time to share your experience and look forward to serving you again in the future.
Prompt service quality work completed work in timely fashion
Business response:
Thank you for your wonderful feedback! We are delighted to hear that you experienced efficient service and received excellent work completed within your expected timeframe. Your satisfaction with the quality and speed of our service means everything to our team. We truly appreciate you taking the time to share your positive experience and look forward to continuing to provide you with outstanding service.
Scott/Lexus Service Department did an exceptional job from start to finish.
Business response:
We are delighted to hear about your outstanding experience with our service team. It's wonderful to know that you received exceptional care throughout your entire visit. Your satisfaction with the quality of service provided truly makes our day. We're grateful for customers like you who take the time to share their positive experiences, and we look forward to continuing to exceed your expectations.
South County Lexus has a 4.7 star rating with 6,318 reviews.
South County Lexus is open now. It will close at 9:00 p.m.