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Southview Animal Hospital
- Veterinarians
- St Paul, MN
About this business
Location details
2000 S Robert St, St Paul, MN, 55118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 10:00 p.m. | |
| Tue | 7:00 a.m. to 10:00 p.m. | |
| Wed | 7:00 a.m. to 10:00 p.m. | |
| Thu | 7:00 a.m. to 10:00 p.m. | |
| Fri | 7:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 10:00 p.m. |
Southview vets are amazing.So are their vet techs and staff. I have been taking cats there for years. My unforgettable experience with them was one Christmas Eve, six years ago when a stray little calico cat was brought in to the shelter where I volunteered, emaciated, and barely able to hold her head up. I called Southview, thinking they would be closed but Dr. Foster met me there, left his family dinner, took care of the cat, put her in an incubator over night , gave her fluids, ran some tests...and when I picked her up 2 ... read more
These folks are great. They've been caring for all my many pets for about ten years now. They are compassionate, caring, professional, and they do not pressure you to do more than you want to do. When my 19 year old cat was sick and stopped eating they did not press me to try to take extreme measures to keep him alive a bit longer. They let the pet owner choose what is right and respect that you know your own pet best. I appreciate that so very much.
I'm not sure why for 80% of the visit my pet was taken to an entirely different room that I was not allowed in or told what was happening, but it felt pretty bad, especially considering they didn't tell me what tests were being done until after and was charged $250 for tests I wasn't entirely aware of. The entire process of checking in, examination, testing, and payment also left a lot of questions I wasn't able to answer because everyone wanted us in and out as quickly as possible. Would've liked to know what was done to my... read more
Business response:
I’m sorry to hear about your experience. Unfortunately, I wasn't able to locate an account with the details provided, but we'd really appreciate the chance to discuss your experience further. Please give us a call at 651-455-2258 so we can go over everything and address any questions or concerns you have about your visit and your cat’s care. Thank you again, Southview Animal Hospital Leadership Team
I still love my vet there. I miss her but will not go back. My cat had a large tumor in her sinus and I decided to let her go rather than put her through anything. She was FELV positive, so I knew her time was limited. I've been going to this vet for years. Very caring, nice techs who really help and care but it changed when they moved into their new building. Prices went up, care went down. When I took my cat in to be let go, I sat in the room to wait on them since I asked she'd be put out before she was given the s... read more
Southview animal hospital is the worst most uncompassionate place I've ever been to. I've spent a ton of money with them. I need to bring my dog in for an emergency and they turn me away because I couldn't pay for the treatment if needed only the exam they wouldn't set up a payment plan nothing I've been going to these people since I was like 7 years old and I will never go back again. The last time I went the doctor was such an arrogant prick that he shouldn't even be a vet there's no compassion. I caution anybody to get in... read more
Business response:
Hello Nathan, We are very sorry to read about your experience and the concerns you’ve shared. We would truly appreciate the opportunity to speak with you directly so we can better understand what happened and address it appropriately. Unfortunately, there is no last name listed on your profile, which leaves us unable to locate your account or reach out to you directly. Could you please call the hospital and ask to speak with a member of management? We would be grateful for the chance to discuss this with you in more detail.... read more
This place is HORRIBLE. We've put two pets down here and both times insanely rude comments were made like saying I needed more time with my pet who needed to be put down in an emergency situation and was told "i don't wanna prolong this because I've been here since 6am" and on top of that had a family member bring their pet in who was sick and had that in the notes just for them to vaccinate them (which you shouldn't do with a sick pet) and then not only blame but be insanely rude to that owner. So insanely disappointing
The staff is incompetent.. They shouldn't be allowed to practice medicine at all! You had better not ask any valid critical questions either, because they will never allow you back... They apparently are so primal in instinct, that they take honest concerns and questions as insulting.. And to be clear the questions were not answered and meager service was rendered at best. AVOID THIS PLACE !!!
Business response:
Hi Thomas, We take client feedback very seriously and in an attempt to investigate your concerns I am finding that we don't have an account for you, or at least not under Thomas P as the main owner. However, if your pet was actually seen at Southview Animal Hospital, then I would be happy to discuss this with you further. Please don't hesitate to reach out if you have any further questions or concerns. Thank you, Jay Browne, Hospital Director 651-455-2258
After tonight I have lost all faith in this establishment. My dog has epilepsy, it's imperative that she gets her medication in a timely manner. I called this place early Friday afternoon for her refill. Typically , the wait time for prescription refill can take anywhere from 2-6 hours in my experience. For whatever reason, they've been dragging their feet for 38 hours and counting! I've called twice just to get bs apologies and excuses about how long it's taking. They're 100% aware of how serious it is to have seizure medic... read more
Pet parents beware! This place clearly put money above the animals' wellbeing. I took my cat to Southview on two different occasions due to her vomiting and lack of appetite. They clearly exploited my anxiety and took advantage of my urgency to figure out what's wrong with my cat and oh boy, they milked more than $1,200 out of me without giving me a treatment plans or peace of mind. I was in tears the first time we went because I was worry sick about my cat. The vet did a brief inspect of her and suggested x-ray and bloodw... read more
Frequently asked questions about Southview Animal Hospital
How is Southview Animal Hospital rated?
Southview Animal Hospital has a 4.6 star rating with 1,943 reviews.
When is Southview Animal Hospital open?
Southview Animal Hospital is open now. It will close at 10:00 p.m.