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Southwest Pediatric Associates
- Pediatricians
- Austin, TX
About this business
Location details
7900 Farm to Market Rd 1826, 220, Austin, TX, 78737, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 12:00 p.m. 1:00 p.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 12:00 p.m. 1:00 p.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 12:00 p.m. 1:00 p.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 12:00 p.m. 1:00 p.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 12:00 p.m. 1:00 p.m. to 9:00 p.m. | |
| Sat | 12:00 p.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Great place with consistent service ... 13 years seeing Doctor Rimer .
Business response:
Thanks so much for the positive feedback - we love our patients :)
I love my doctor! Dr Wagner is great with my kids and have been going to him for 4 years. Usually not a long waiting time for my appointments.
Business response:
Thanks so much for the feedback - we love Dr Wagner too! (And our patients)
Fantastic doctors and office! Dr. Jolet has more than earned my respect and appreciation, and her staff is always patient, kind, and efficient in taking care of whatever needs we may have. I cannot recommend this office enough!
My family had a horrendous experience with Southwest Pediatric Associates. Our newborn screening came back abnormal and Dr. Chapa waited an entire month (30 days) to contact us with the results even though we had been in to see him during that time. The newborn screening checks for serious genetic disorders and medical conditions, and because of the abnormal results, it was recommended that our child see a specialist for further testing. The whole point of having this test done at two weeks is because early testing helps p... read more
Business response:
Leslie, thanks so much for taking the time to write. Of course we want all of our patients to have a positive experience and feel cared for - promptly, kindly and with professionalism. We are sorry that you did not feel that you had this kind of experience. As you may be aware, we can not reply with any specific details about your child's specific case. We welcome a phone call with our manager at your earliest convenience to review the details. We will investigate every detail of your concerns, however. Please call if y... read more
Wrong or delayed results on two separate occasions within a 90 day period. Administrators have very poor quality! It took a week to find out my daughter had strep throat. By then the household was ill. More recently, even after they were told dad had the flu, and we were taking my son with same symptoms, instead of getting tamiflu, he gets an antibiotic. Of course when I took my kid back because he was getting worse, my son had missed the window to get him on tamiflu. And he had to suffer all weekend with fevers as high as 1... read more
Business response:
Mr. Galvan, we can't respond on Facebook with clinical information because that would violate your child's privacy. We would be happy to discuss the specifics of your child's case personally if you'd like to give us a call. We understand the passions of parents when their kids are sick and we all have the same goal of making the proper diagnosis the first time and making your child feel better ASAP. We look forward to your call and being able to figure what could have been done better. Hoping that you and your kids are on th... read more
My son and daughter have been Dr. Patil's patient since they were born over 15 years ago. Dr. Patil has been great to work with however, her office staffs are terrible. My wife's company got merged and we were forced to change insurance company because of the merger. We were being very careful about selecting which new insurance company to go with to ensure our kids can stay with Dr. Patil/Southwest Pediatric. For our son's and daughter's well check, her office called my wife to confirm the appointment one week prior. My wif... read more
Frequently asked questions about Southwest Pediatric Associates
How is Southwest Pediatric Associates rated?
Southwest Pediatric Associates has a 4.7 star rating with 722 reviews.
When is Southwest Pediatric Associates open?
Southwest Pediatric Associates is closed now. It will open at 10:00 a.m.