Sparks Toyota

Nick Hyatt 

on Facebook

8 years ago

Good service, prices too high on service, I get just as good service with the local mechanic, and it's about $40 cheaper an hour 

Cindy Pinkerton Darby 

on Facebook

8 years ago

I was left hanging. They had my car in service for over three and a half hours and no one kept me informed as to the progress or what ever with my car. The lady that finally came was already to check me out. She was a really sweet and caring young lady. She made the waiting experience I had better. 

Janeen Taylor 

on Facebook

8 years ago

I don't even know where to start that's how bad my experience has been with your service department! I brought my car in months ago for the oil consumption test on my 2008 scion tc for the recall and it passed the first test.... I knew I'd be back before 3,000 miles because I'd have no oil in my car and I was right! So they said they would have to redo the process of the test since the first test had been recorded on my totaled scions Vin# so I went through the process again and the car failed. I was told they would order th... read more

Donna Kay Johnson 

on Facebook

9 years ago

We have been trying to get the dash in our Camry replaced for over a year - it's a recall. We have been so disappointed not only in the wait time, but the way that any representative from this dealership, as well as Toyota Corp has treated us as if we are overreacting at this ridiculous wait. We have had 4-5 other Toyota's (in fact, we also have a Venza currently) -- but dealing with this issue has convinced us that we need to find another company to give our money to in the future when purchasing new cars. We are very di... read more

Judy Grandstaff 

on Facebook

9 years ago

Terrible service department. You have to watch everything they do to make sure they did it. After the oil change last week, a couple days later someone told us something was loose under our car. We stopped at Firestone because they were near by. They asked if we had recently had an oil change. Sparks had forgotten to fasten the panel that catches oil leaks. One clip wasn't fastened and the other clip was missing. Mistakes happen but this isn't our first issue with them, once I took my car in to get my tires rotated ... read more

Floyd Cheek 

on Facebook

9 years ago

Bought new 2016 Tundra and had to have the entire radio system replace in the first 2 weeks with 2 appointments. Had to drop it off for the service and waited 1.5 hrs on the troubleshoot on the first service call. Now I have a stain on the upholstery that their technician left in the driver's side seat that won't come out with their Ecbloc upholstery cleaner. Made 4th appointment to have this removed next week. This is the second request for them to take care of this. Not completed during the radio exchange. The speedomete... read more

William Mielke 

on Facebook

9 years ago

Waited five months for a replacement part. Now they say it will take seven more months for the part to arrive. Very poor service on Toyotas part!