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Sparks Toyota
- Car Dealers
- Myrtle Beach, SC
About this business
Sparks Toyota is a New and Used Car Dealership serving Myrtle Beach, SC, and the surrounding areas.
Location details
4855 US-501, Myrtle Beach, SC, 29579, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
They are more into selling you filters and tires than they are about any customer service🤬
My experience today started out very pleasing. I was working with a sales associate named Ashley. Ashley was doing a really good job doing a location on a new Tacoma for us. Should have been a no hassle easy sell as all the financing was in place. But then she brought in this arrogant sales manager. Unfortunately I did not get his name. And proceeded to insult me and my son and had absolutely the worst attitude to the point we got up and left. This was a lay up For Ashley to close and this guy ruined it. Never will I go to S... read more
Not in a million years will I come back while the manager is Timmy Pierce. The utmost jerk and rude person I have ever met in the sales business. Poor customer service at its finest. Everything was perfect during warranty and now I get this. Been coming for a little over a year with no issues and used to love them but they completely lost my business and I won’t ever recommend them. He could not do anything to my battery until I paid them a new battery for $350+ and then he would Diagnose my car. Furthermore speaking with me... read more
Was here for service appointment and decided to see about a trade in after they wouldn’t give price info over the phone. The sales ppl didn’t really care to help. The one person who started working with me basically got blew off by the finance guys behind the big glass window. Must not need sales here. I’ll go to Hendrick in Charleston.
Called to get a lease price on a new Highlander - told me unless I physically came into the dealership they would not give me any pricing. What a scam- I specifically said I was not interested in spending a day at their dealership playing the negotiation game. Just give me a price and if it looks good I’ll come In and make a deal. Since they are willing to lose a prospective customer so be it-I have moved onto a dealership who wants my business.
Drove from PA to assist daughter with purchasing the leased vehicle she has. Asked to speak to financing, waited, greeted by Jim Tansey who never invited us to his office and gave us the wrong information for the process of purchasing the vehicle. Now driving back to PA, Toyota financial informed me that all paperwork to purchase has to be done at dealership. Jim Tansey you should NOT hold a Business Manager title at all. You are utterly incompetent and have ZERO customer service.
I’ve owned a Toyota for many years and have always been satisfied with their service, but this morning was horrible, it took 2 hours to change 1 tire ( 10:00-12:00), I counted 6 others come in after me and leave before me, needless to say I am not happy about this.
Make sure your used cards at ready to go for more than 6 months before deciding they need a new battery. And don't push for an oil change before it is time for one.
RecommendedSPAR KS TOYOTA HAS A FIRST RATE CREW AND THEY ARE FOR THE CUSTOMER FIRST! They were unable to fix my car because my car would not tell them that it had a problem! A Five for your crew!
Frequently asked questions about Sparks Toyota
How is Sparks Toyota rated?
Sparks Toyota has a 4.7 star rating with 8,259 reviews.
When is Sparks Toyota open?
Sparks Toyota is open now. It will close at 8:00 p.m.