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Specialized Property Management - Dallas

4.9

Property Management
Dallas, TX

About this business

Specialized provides comprehensive residential property management for homeowners, investors, and institutional funds throughout the U.S. Specialized Property Management was founded in 1984 and has been trusted by rental investors for over 34 years. The company was acquired by CTX Legacy Ventures in 2014 and consolidated operations under the Specialized 247 Property Management brand in 2017 prior to expanding into San Antonio and Atlanta. The company offers uniquely technology-driven asset management via its proprietary s... read more

Location details

5720 Lyndon B Johnson Fwy Suite 400, Dallas, TX, 75240, United States

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Weekday	Schedule	Status
Mon	9:00 a.m. to 5:00 p.m.
Tue	9:00 a.m. to 5:00 p.m.
Wed	9:00 a.m. to 5:00 p.m.
Thu	9:00 a.m. to 5:00 p.m.
Fri	9:00 a.m. to 5:00 p.m.
Sat	Closed
Sun	Closed

4.92,560 reviews

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Alexander P.

on BBB

8 years ago

Working with RPM has been one of the most pleasurable experiences I have had in my life. After looking for a property for 2 months and emailing and texting a dozen or so "landlords" with no response besides a few scams, I came across one of ******** listings. I emailed him about the property and 3 days later I was signing the lease. Everything from the self viewing of the property to the application process to the lease signing was stress free. All of my questions, comments, and concerns were all addressed immediately and pr... read more

Business response:

Thank you so much for the great review ****! We greatly value your business and strive for an extremely high level of customer service. We are appreciative that you recognize that and we look forward to many years to come of working with you. Please don't hesitate to let us know how we can be of further assistance. Jon ****** Quality Assurance Manager

M. A.

on BBB

8 years ago

I have been leasing a home through Specialized for 5 years now and every since they hired new team members just recently it has changed so much in a good way, I have had several issues and Brent and Jon have been amazing to getting my needs taken care of!!! I so appreciate it! they are so caring and willing to do whatever it takes to get your needs accomplished! If you ever need to lease a home Specialized Property RPM is the place to go!!!

BRANDY G.

on BBB

8 years ago

I have been in a rental through RPM for a year now. They have been very prompt with repairs and maintenance. Their vendors are very professional and prompt as well. My experience has been great!

Business response:

Thank you so much for the great review, ******. We are so very grateful for your business and strive for an extremely high level of customer service. Please don't hesitate to let us know how we can be of any further service. Quality Assurance Manager Jon ******

M. A.

on BBB

8 years ago

Business response:

Thank you so very much for the kind words Melissa! We are grateful to have you as a customer and we go to great lengths to ensure fantastic customer service. Please don't hesitate to let us know how we can assist you in the future. Jon ****** Quality Assurance Manager

Kelli T.

on BBB

8 years ago

I've been at my rental property for a year with no complaints. If I have a maintenance problem and submit a ticket through our online portal, quick response with in 24 hours makes me feel comfortable calling for any type of emergency. I will continue to recommend friends and family to go to Real Property Management. Great Services, Great Customer Services, and friendly over all. I rate them as a 5 star in my book!

Business response:

Thank you so much for the great review *****! We greatly value your business and strive for an extremely high level of customer service. We are appreciative that you recognize that and we look forward to many years to come of working with you. Please don't hesitate to let us know how we can be of further assistance. Jon******* Quality Assurance Manager

J. C.

on BBB

8 years ago

So far so good. We moved to Texas recently and SRPM has been, by far, the easiest property management company to work with. We had a small issue getting the money orders as our banks are in Chicago but Ben ****** was very understanding and helpful. Timely response is a pet peeve of mine, however I had no issues or complaints, thanks to Ben ******. I look forward to working with this company for our lease term, and there after. Thank you Ben and Jon!

Business response:

Thank you s very much for the terrific review, Joe. We strive for a very high level of customer service and we are very appreciative to have you with us. Please don't hesitate to let us know how we can be of further assistance. Jon Beaman Quality Assurance Manager

J. C.

on BBB

8 years ago

T. S.

on BBB

8 years ago

We just moved into a home managed by this company and have been please so far

Business response:

Thank you so much for the great review, Tasha. We greatly appreciate your business and are happy to have you with us. We strive for a high level of customer service, please don't hesitate to let us know how we can be of assistance anytime. Jon Beaman Quality Assurance Manager

M. W.

on BBB

8 years ago

Marshall ******** in the last week Kind and professional. The SRPM team held my hand the whole way and answered any questions I had. Definitely appreciated Ben Gonzalez's efforts in helping this first time renter.