Specialized Property Management - Dallas

K. C. 

on BBB

8 years ago

Response to maintenance requests is usually 1 business day and work is completed shortly thereafter. Tenant portal work on my mobile which is great. I've been a resident for several years. 

Jeremy P. 

on BBB

8 years ago

Awesome team of professionals. They cover every aspect of your move and needs with a large adept team. Everyone is very personable and makes sure to answer your questions no matter how many. They also all cross check each other on e-mails so that someone is covering you at all times. Brenda and Garrett were very helpful and always on point. The Quality Assurance Manager John goes above and beyond to make sure you are taken care of. They were the most helpful of anyone I dealt with in the Dallas area. Highly recommend this te... read more

L. R. 

on BBB

8 years ago

This was our first experience in renting a house. We have always lived in apartments and we were a little apprehensive in renting a house. We didn't know if the process was going to be long and tedious or if the maintenance requests would be handled in a timely manner. Specialized Real Property Management really eased all of our concerns and made it a painless process. Since we were moving from far away, we had concerns that we would have to come into the office for paperwork and have to miss work. SRPM sent us everything vi... read more

Travis 

on BBB

8 years ago

Specialized RPM has been great to work with. They used Rently, which made touring homes easy, and the rental process was pretty straight forward. I've had a couple maintenance requests, and they so far have been pretty great about jumping on issues quickly. 

David C. 

on BBB

8 years ago

Real Property Management (RPM) has managed all of my properties in the DFW area for 5 years now. I used to manage them myself, but the headaches seemed to grow with each new tenant. Now that i have turned it over to RPM, it is a much more viable situation to own rental properties. Maintenance is cheaper through volume discounts, I get notified if maintenance will run more than a pre-specified amount, and I get market surveys letting me know if my rents are in the proper range. 

Crystal F. 

on BBB

8 years ago

I have been in my house for over 3 years now and love it! Last week I put a work order in for my fence after all the rain we got. I called in to let them know about my dogs and spoke to a Sunmer. She was super sweet and made sure that was the only thing I needed to have done! The next day I got home from work and my fence was not only fixed but then some! Gilbert had come out and fixed the part I called about plus another part! He also took the time to replace part of the fence that the neighbor dog has chewed up! Needless t... read more

Eva R. 

on BBB

8 years ago

The leasing experience was fantastic! The staff was easy to work with and responding to questions quickly. I am very pleased and highly recommend them! 

W. E. 

on BBB

8 years ago

They have been very helpful, if we have a problem they respond very quickly. Very pleased with this rental company! 

Ashley B. 

on BBB

8 years ago

Beyond expectation. Brenda and Jon, in specific, were outstanding with communication and help in understanding anything you need. They even went out of their way to allow my roommates and I to sign a paper lease since we were weary of the electronic lease. Along with the self looking process, your able to view the houses easy and convinently. This is my first home, I've been renting for over 3 years and have never felt cared for or even, taken into consideration like they did for me. I move into my home in two days, I stoppe... read more