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Spicy Lingerie
- Lingerie
- Ontario, CA
About this business
Location details
1705 East Grevillea Court, Ontario, CA, 91761, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Ordering on-line was easy and convenient. Problem I had was afterwards on tracking the order. Never got emails to confirm delivery schedule. Had to go into my account to try and track delivery. One item is on backorder but my account shows being shipped and now trying to figure out if it shipped or still in backorder
You earned the stars you received because of the fact that you refunded my money. I never recieved my order. I will say your call center was very helpful but being told to what 2-3 days everytime got old.
Return process is a mess even for unopened items. Not the best Customer service
I ordered 2 items (same size) neither fit. (1) too big, (1) too small. I return shipped immediately at my expense $19.50. Once received back, it was over 10 days before I heard anything (me contacting you several times) I was issued a partial refund, I spent $131.26, I was refunded $86.31. I returned the order complete, even the freebies. I am filing complaints with my CC company and the BBB Order 968887
Ship orders in a timely manner. I currently have s a n order placed and after 7 days it still has not shipped.
I returned an item and have never received a credit or refund. Teresa Passmore 918-636-6591
Item was great, but disappointed in the shipping service and customer service response. I paid extra for 2-3 day shipping, which was 2-3 days from the time the item was ready for shipping, not the date of order. To make things worse, not all items were delivered in the initial shipment, which was discovered on arrival. And--the remaining item did not receive 2-3 day shipping either! When I emailed to complain, I was told that this was clear on the Shipping page. Rightly so, but it's not clear at the point of sale, so is a b... read more
Website is not user friendly. Customers can not return to browse items once added as a favorite. Should be more filters.
The merchandise was not the color represented in the photo, nor was the style or fit adequately represented. The thong that came with it was not sewn...not torn, just not sewn. I sent a picture and was told it would be replaced, that has yet to happen. Very poor experience. I was going to order more than one item, initially, and then I decided to wait to see what I thought about one item. I’m sure glad I didn’t waste any more money on any other merchandise. I won’t order from this company again.
Frequently asked questions about Spicy Lingerie
How is Spicy Lingerie rated?
Spicy Lingerie has a 4 star rating with 4,588 reviews.
When is Spicy Lingerie open?
Spicy Lingerie is closed now. It will open on Monday at 9:00 a.m.