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Stanek Windows
- Windows Installation
- Romulus, MI
About this business
Location details
11895 Wayne Rd, Suite 104, Romulus, MI, 48174, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had the privilege of working with ***** *******n, the engineer, and ******* *********, the project manager and sales lead, at Patio Enclosures, and the experience was nothing short of exceptional. *******engineering expertise was evident throughout the entire project. He ensured every detail was structurally sound and aligned with our vision, giving us complete confidence in the quality of the work. *******was an absolute pleasure to work with—her project management skills, clear communication, and understanding of our nee... read more
Business response:
Thank you for your wonderful feedback! We're delighted to hear ***** and ******* provided such professional and efficient service during your installation. Completing the job to your satisfaction is a testament to their dedication and skill. We appreciate you taking the time to share your positive experience and for your willingness to recommend our team to others. Thank you for choosing us to be a part of your home!- The Great Day Improvements Team
We encountered many issues with this company. First, we were told our sunroom would be built in a week. It was not finished for 3 1/2 months. They contract the electric to a company in ******* called ******************. The electrician showed up and did nothing for several visits, saying he could not do the job alone. He would insult the guys from Great Day, saying they didn't build it right and were terrible at their jobs. He finally shows up with a coworker. They show up at 11 am, take lunch at noon till 2 pm, and leave by... read more
Business response:
We appreciate your detailed feedback and apologize for the challenges you faced during your project. After speaking with our Installation Manager, we were not aware of any further attempts to reach us beyond the service call we performed in mid-July to address an I-beam leak. We understand the issues with the electrical work, and its true that the electrician caused damage to the screen which was replaced. This electrician is no longer working with us. We also acknowledge the delay in getting a replacement lock installed bet... read more
Great job from start to finish. No pressure or gimmicks with the salesperson, and no stress with the build. High-quality materials and precision construction. I watched the installers pay attention to detail in a way that I never witnessed in any construction before. We love our sunroom and would - and will - recommend Patio Enclosures to our friends and family.
Business response:
Thank you so much for your fantastic review! We're thrilled to hear that you had a positive experience from start to finish with our entire team. Providing efficient and professional service is a top priority, and we're delighted that we could meet your expectations at every phase of the process. Enjoy your new room! - The Great Day Improvements Team
One week and one day ago I tried to reach out to Stanek windows concerning two of the window panes in my sun room failing. (The seals are broken on those two window panes.). Time after time I have tried to get a return call from them to send over the technicians to measure the Teo failed windows for a warranty claim, but as of today, September 27, 2024, not one employee has called back, not ONE. Winter is soon approaching and I need their help as I have no idea how to replace these window panes myself. Their lack of customer... read more
Business response:
We sincerely apologize for the inconvenience and the delay in our response. We understand the urgency of your situation, and we’re sorry for the frustration this has caused. A technician has visited your home, measured the glass, and it is currently on order. We appreciate your patience and are committed to resolving this issue promptly. Thank you. - The Great Day Improvements Team
Patio Enclosures were very professional and completed work in a timely manner.**** ******** kept me informed on scheduled work. Sales rep ***** ******** did an amazing job as well. ****** the builder was amazing. The Patio Enclosures Team deserves 5 stars, keep up the great work.
Business response:
Thank you for your wonderful review! We're thrilled that ****, *****, and ****** delivered such professional and timely service! We hope you enjoy your new room for many years to come! - The Great Day Improvements Team
Terrible company. Signed contract in July,2024 for a *******. Company then overcharged me significantly on the down payment by thousands of $. Took way too long to resolve. They then dropped the ball on scheduling measurements (told one date only to be told the day before that date was not properly scheduled, had to reschedule). Made a change after measurements. Long wall to have 2 eight feet doors, centered and opening in the middle with transom above. Short wall, one window with transom above. Came to install Sept 11. They... read more
Business response:
We sincerely apologize for the issues you've encountered throughout this process. Were actively working to resolve the missed change order by reordering the necessary units. We will follow up with delivery dates shortly and ensure youre kept updated every step of the way. We are fully committed to making sure the final installation matches your original specifications. We appreciate your patience and will continue to work with you until everything is completed as agreed.- The Great Day Improvements Team
Patio Enclosures installed a roof over our existing concrete patio. They did a great job and the roof looks amazing! Our salesman, *****, thoroughly explained what was going to be done and answered all of our questions. Additionally, we were kept up to date in regard to the progress of when the installation would begin. ***** provided quick responses to our questions. We are very pleased with the work and service we received. Aggie * 9/24/2024
Business response:
Thank you for sharing your experience! Its great to hear that ***** and ***** ensured a smooth process with clear communication. Were delighted the team delivered the quality and service you expected, and that youre pleased with the result. Enjoy your updated patio space!- The Great Day Improvements Team
Great job and beautiful enclosure. Contractor was very polite and courteous. Project manager ****** was very responsive and professional.
Business response:
Thank you for your wonderful feedback! Were thrilled to hear that you love your new enclosure and had a great experience with our team. Well be sure to share your kind words with the contractor and ****** for their professionalism and dedication.- The Great Day Improvements Team
We recently had our back porch closed in with glass & a glass sliding door. From start to completion, the company representative came to our home, explained the process, measured, answered questions. ***** did an excellent job of explaining everything. **** *******kept in touch by phone & text & set up install date.**** is an excellent, caring employee! Both young men who installed- arrived on time, completed install & did clean up, even polishing glass when finished. They were so considerate & polite. Working with this comp... read more
Business response:
Thank you for your feedback! We’re glad to hear the process went smoothly from start to finish. It’s great that Blake provided clear information, and that Shay ensured everything was well-coordinated. We also appreciate your recognition of the installation team’s professionalism and attention to detail. We’re grateful for your recommendation! - The Great Day Improvements Team
Frequently asked questions about Stanek Windows
How is Stanek Windows rated?
Stanek Windows has a 4.1 star rating with 582 reviews.
When is Stanek Windows open?
Stanek Windows is closed now. It will open tomorrow at 9:00 a.m.