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11895 Wayne Rd, Suite 104, Romulus, MI, 48174, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Sales person knows what he was talking about the product and he was kind
The people were great and our installers was the best. He took the time to listen to what we were expecting and wanted. I would recommend anyone to use.
Business response:
Your feedback is truly meaningful to us, and we are thrilled to hear that our team could deliver an exceptional experience for you and enhance your home. We take great pride in ensuring customer satisfaction, and it's an honor to have you as a valued customer. Thank you!- The ********************** Team
If you are looking to install windows in your home, do not waste your time with this Great Day Improvements/Stanek ***************** Poor quality of product delivered (scratches on windows that had to be re-ordered, handles that had streaks in them, casement windows that would not open properly and still have issues), poor installation (beading issues, window ***** slanting after 3 1/2 years, poor caulking issues around windows with gaps, "sticky" tabs used to cover nail holes on large picture window), customer service is no... read more
Business response:
Our Regional Operations Manager has already been in touch, and weve scheduled an appointment at your home for November. Weve also waived the trip and labor fees for this visit. Thank you for bringing this to our attention, and we appreciate your understanding. - The Great Day Improvements Team
****** **** was excellent representing. He was very clear to understand and explain
Business response:
Thank you for your feedback! We're pleased to hear that Jeremy made things clear and easy to understand. We appreciate your feedback! - The Great Day Improvements Team
******* was a pleasure to work with. She went out of her way to get the parts we needed for our sunroom.
Business response:
Thank you for sharing your experience! We're glad to hear that ******* was able to assist you and go the extra mile to get the parts you needed. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're always here to help. Thank you! - The Great Day Improvements Team
Horrible, horrible people! Would NOT recommend them! Their work is not that good, we even (8+years later) STILL have a warranty roof leek that they cannot seem to fix, BUT, after all this time they have graciously decided to charge us for services call THAT THEY CANNOT FIX!! Too many other problems with them too! Stay away! I would give one star but his website will not allow me.
Business response:
We understand it can be frustrating to learn that a service call would cost additional but as stated in the contract you signed, there are costs that are accumulated during service that are not covered under warranty. For 2 years there is no charge for labor/service fee. After 2 years a service call fee is applicable. We apologize for any confusion. Thank you.- The Great Day Improvements Team
We had Stanek replacement windows put in many years ago. Today we have replacements installed in 4 windows. The service person, *******, was courteous and efficient and CLEAN (minimized the mess)!A very good experience.
Very professional and customer oriented.. ***** was very compassionate and interested in making sure my expectations were met.
Business response:
Thank you for sharing your experience! We're pleased to hear that ***** provided such attentive and professional service. We pride ourselves on employing skilled professionals who are not only experts in their craft but also committed to ensuring every aspect of the installation process runs smoothly and efficiently. - The Great Day Improvements Team
I just had a Patio Enclosure and a railing put into our home by ***** from ******. The quality of his work was beyond 5 stars. ***** made sure that the work was done without flaw. His dedication to doing a quality job was amazing.My husband and I are already enjoying our new enclosure.
Business response:
Thank you for your glowing review! We're thrilled to hear that ***** exceeded your expectations with his impeccable workmanship. We pride ourselves on employing skilled professionals who are not only experts in their craft but also committed to ensuring every aspect of the installation process runs smoothly and efficiently. Enjoy your beautiful new space!- The Great Day Improvements Team
Stanek Windows has a 4.1 star rating with 582 reviews.
Stanek Windows is closed now. It will open tomorrow at 9:00 a.m.