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Stanek Windows
- Windows Installation
- Romulus, MI
About this business
Location details
11895 Wayne Rd, Suite 104, Romulus, MI, 48174, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Patio has many flaws and they will not return our calls. The product was supposed to have a lifetime warranty. Now doors will not lock , screen came off, and water leaks.
Business response:
We want to express our sincere apologies for the less than satisfactory experience you had with our services. Your feedback is invaluable to us, and we genuinely appreciate you taking the time to bring this matter to our attention. We are committed to providing a positive experience for all our customers, and it is discouraging to hear that we did not meet your expectations on this occasion. According to our records, we serviced your room on 7/12/24 and made any necessary corrections. Thank you.- The Great Day Improvements T... read more
**** and ******* came out to assess our porch situation. They were honest with what steps needed to happen first. We appreciate that honesty. Highly recommend these two gentlemen.
Business response:
We are thrilled to hear of the exceptional experience **** and ******* could deliver for you and your home. We pride ourselves on creating experiences like this for each and every customer. Thank you for taking the time to leave your review!- The Great Day Improvements Team
Reached out to get a quote for a patio enclosure. Appointment was set within a week. Others were weeks and in one case a month. ***** worked with use to pick features and options. He presented and sketch and priced it. Worked with us to negotiate a price that was comparable but had a better warranty and 10 months same as cash that was not offered before. We signed up and met ****** via the phone as the lead project coordinator... Informative, profession and delightful. Got the install scheduled within days of the material de... read more
Business response:
Were delighted to hear about your positive experience with our team. Its great to know that ***** was able to help you bring your vision to life. Were also pleased that ****** and ****** ensured a smooth and enjoyable installation process, and we appreciate your patience and understanding regarding the window numbering issue. Your satisfaction means a lot to us, and were thrilled that your family is enjoying the new patio. Thank you for choosing us for your project!- The Great Day Improvements Team
**************, and the team did a fantastic job at every step of our patio process. The finished product looks great, they were ahead of schedule, and they were competitive on price. I would recommend them to friends or family as being honest folk doing good work.
Business response:
Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with ******, ******, and the rest of our team. It was a pleasure working on your project, and we're glad to know you're happy with the final result. Your recommendation means a lot to us, and we cant thank you enough for choosing us to be a part of your home. -The Great Day Improvements Team
Project was started and finished in timely fashion.***** rep walked us thru project as a highly trained way. Area was cleaned and ready s ********************* followed up on completion,all perfect.*******,****** and boss cat loved it.Will let neighbors know of this project,I ,
**** did a beautiful job. He was both neat and efficient with his work. We are very happy with the results. Patio Enclosures made the process easy and stress free.
Business response:
Thank you for your wonderful feedback! We're delighted to hear **** provided such professional and efficient service during your installation. We pride ourselves on employing skilled professionals who are not only experts in their craft but also committed to ensuring every aspect of the installation process runs smoothly and efficiently. We appreciate you taking the time to share your positive experience! - The Great Day Improvements Team
Product is not good. Installed 2 weeks ago. Window is falling apart. Called our design consultant and sent picture to him. ************************* said he forwarded it to his 3 managers. We also called their ************** and had to leave message. We have not heard from the company still. 2 days and still waiting for someone to call us back on how they are going to fix the window that is apparently breaking 2 weeks after the install. Do not use this company. No follow up or follow through.
Business response:
We want to express our sincere apologies for the less than satisfactory experience you had with our services. Your feedback is invaluable to us, and we genuinely appreciate you taking the time to bring this matter to our attention. We are committed to providing a positive experience for all our customers, and it is discouraging to hear that we did not meet your expectations on this occasion. We will use this as an opportunity to improve our processes to prevent similar occurrences in the future. Thank you. - The Patio Enclos... read more
Excellent work.The whole process from original scoping of the patio, detailed engineering discussions of the design options and importantly relevant code requirements, ordering the materials for construction and finally the actual construction exceeded our expectations. *****, our account manager, was professional and customer-oriented and made the entire ********************** improvement process stress-free. We really enjoyed working with her.Our construction crew (*****, ******, and ***) were very exacting in their work a... read more
Business response:
Thank you so much for your glowing review! We're thrilled to hear that your experience with us exceeded your expectations from start to finish. ************, ******, and *** will be delighted to hear your kind words about their professionalism, teamwork, and dedication. It's wonderful to know that the process was stress-free and that you enjoyed working with our team. We pride ourselves on delivering high-quality service and craftsmanship, and your satisfaction is our top priority. Thank you for recommending us and we hope y... read more
First I would like to say we do love our patio enclosure, but feel like it was way overpriced. Sitting in the 18x12 room I look back and feel we were overcharged by several thousand dollars on what we had done. The salesman comes in and I know he is doing is job but feel we were pressured to make a decision on the spot or we wouldn't get the additional thousand dollars off. They start off high and by the time you get the third price you think it's a great deal. But, looking back there is no way it should of cost that much. *... read more
Business response:
We are very happy to hear you love your new enclosure. Without a doubt, there are cheaper products on the market, however these products are not comparable to ours, which is the reason for the cost difference. Our prices fall in line with pricing of other comparable home remodel projects and products of similar quality. Our rooms are fabricated 100% from the ground up custom to your home. This means we do not have parts laying around our warehouses that we can just use to build your sunroom. Your room is essentially a home a... read more
Frequently asked questions about Stanek Windows
How is Stanek Windows rated?
Stanek Windows has a 4.1 star rating with 582 reviews.
When is Stanek Windows open?
Stanek Windows is closed now. It will open tomorrow at 9:00 a.m.