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Stanek Windows
- Windows Installation
- Romulus, MI
About this business
Location details
11895 Wayne Rd, Suite 104, Romulus, MI, 48174, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Sales consultant. VERY knowledgeable about product, very patient and articulate in describing options re design and financing. Would do business with this company again!
Business response:
Thank you for sharing your wonderful review with us! We're absolutely thrilled to know that our team exceeded your expectations and provided an exceptional experience for you and your home. - The Great Day Improvements Team
Our new three season room is wonderful! Team replaced our screened-in porch with glass windows, sliding door and removable screens. The entire project was done professionally and exactly as it was described, from the actual layout to the installation expectations. Could not be happier with the outcome or the work that went into it.
Business response:
We're absolutely thrilled to know that you're delighted with your new patio! Creating exceptional experiences for our customers is at the core of what we do, and we are truly honored to have contributed to the creation of a space you love. We sincerely appreciate the opportunity to be a part of making your vision a reality and hope you enjoy your new room for many years to come! - The Great Day Improvements Team
I selected this company because I was going by the good reviews Sad to say I wish I would if selected a different company to get my enclosure done The instal date had to be rescheduled a couple times do to Material not arriving on time, I started paying on it before it was installed. Which I was ok with it but since day one I had problems with the sliding door the installers came back out and fixed fixed the problem it it was ok for a minute and it started again the sales person came out exchanged something else and it was o... read more
Business response:
We appreciate you taking the time to share your feedback, and we're truly sorry to hear about the challenges you've faced with the installation and functionality of your door. Your experience falls short of the high standards we aim to deliver, and we sincerely apologize for any inconvenience this has caused. We understand the frustration that can arise when expectations aren't met, especially with regards to scheduling and product performance. Please be assured that we take the quality and durability of our products serious... read more
Yikes what a mistake I made trusting this company or at least this branch! Months after install and I still can’t get a hold of a single person to call, text, or email me back! I paid $10k to get an unfinished porch and no communication! One door arrived broken out of 4- the kicker is that I only ordered 2 doors & that’s being blamed on my salesmen for ordering incorrectly. Regardless it still hasn’t been replaced. The other screens are dented and visibly so. That same salesmen, ******* *******, opened 2 greensky loans in my... read more
Business response:
We want to express our sincere apologies for the less than satisfactory experience you had with our services. Your feedback is invaluable to us, and we genuinely appreciate you taking the time to bring this matter to our attention. We are committed to providing a positive experience for all our customers, and it is discouraging to hear that we did not meet your expectations on this occasion. Our goal is to rectify the situation and ensure that you receive the level of service you deserve. Additionally, we would like to take ... read more
BUYER BEWARE, Patio Enclosures, based out of Ohio and has satellite offices around the United States, is one of the most poorly run companies in America. They have no respect for the consumer. They do not honor their warranty and their workmanship is absolutely terrible. A rating of "1" is way too high. I foolishly paid way to much for very poor quality materials and even worse workmanship during the installation. I have been communicating with the company for the past seven months. I keep being told that they will correct t... read more
The salesman (*******************), the communication (********************************* in ************), and the installers ************** were all wonderful! Everyone we interacted with was very personable and professional. We are extremely pleased with the finished product.
Business response:
Thank you for sharing your wonderful review with us! We're absolutely thrilled to know that our team exceeded your expectations and provided an exceptional experience for you and your home. - The Great Day Improvements Team
Horrible experience. The first crew sent out was so bad that on the fourth day I called for an inspection. They came and looked and said it all needs to be torn down and started over. The second crew was fantastic, and finished in a day and a half, including the tear down. When I called to ask for a price adjustment since they sent people out who did not know what they were doing it was absolute total refusal. **** told me that problems can be unexpected in construction and **** re-emphasize that. I get that, but not when it... read more
Business response:
We understand that you were not entirely pleased with the performance of our installation crew, and for that, we want to extend our sincere apologies. We strive to provide the highest level of service to our valued customers, and it appears that we fell short of your expectations on this occasion. Training and feedback mechanisms will be reinforced to ensure that such concerns do not recur in the future. We are pleased to hear that we were able to address your concerns and provide a resolution by changing crews and ensuring ... read more
The finished product looks nice, but it should not have taken 8 months to produce a 12 x 12 room with no heating or air conditioning. Workers were OK, but communication was terrible as was the initial encounter.
Business response:
We sincerely apologize for any inconvenience caused by the delays in completing your project. We understand that timely completion is crucial, and we regret that we fell short of your expectations on this occasion. We are committed to delivering projects promptly and efficiently. Despite the setbacks, we want to assure you that we stand behind the quality of our finished product. Our team has worked diligently to ensure that the final result meets the high standards we strive for. We value your feedback and will use this exp... read more
I decided to enclose my screened porch rather than rescreen it. I had seen an ad by this company and looked at pictures on their website. I also read customer ratings and reviews. I scheduled an in-home consultation. After talking with my consultant and seeing the computer rendering of what the final product would look like, I ordered a porch. It is by far one of the best decisions I have made and has added beautiful living space to my home. It is even more beautiful, functional and sturdy than I thought it would be. All of ... read more
Business response:
We're absolutely delighted to learn that you're loving your new space! We take great pride in crafting experiences that exceed our customers' expectations. Thank you for choosing us to be a part of your home! - The Great Day Improvements Team
Frequently asked questions about Stanek Windows
How is Stanek Windows rated?
Stanek Windows has a 4.1 star rating with 582 reviews.
When is Stanek Windows open?
Stanek Windows is closed now. It will open at 9:00 a.m.