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Stanek Windows
- Windows Installation
- Romulus, MI
About this business
Location details
11895 Wayne Rd, Suite 104, Romulus, MI, 48174, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
One of the worse experiences I've had with a business. We signed a contract for an Enclosure in Dec 2024, we were told the install would happen in Feb2025. The instill team came out with the wrong glass but installed it anyone and one large piece of glass was missing so they installed a big piece of plastic which allows water to leak into the Sunroom. Then we were told the new glass would be installed Apr 2025 and we received a call saying they would arrive on the 3rd around 10am. No one showed up and every number I would ca... read more
Business response:
We sincerely apologize for the frustration this has caused. You're absolutely right to expect better communication and follow-through. Unfortunately, we did not notify you when the replacement glass failed to arrive as scheduled last week, and that was a miss on our part. We now expect the remaining glass to be in our warehouse this week, and we'll reach out to schedule installation. We've also addressed this internally with management and will be working closely with our new operations administrator to ensure issues like th... read more
My experience with patio Enclosure has been the worst experience i had with a business. We payed for them to come close our nation since October of 2024 now we on April 2025 we still haven't get anything done. Communication is ****, very unprofessional. All i want at this point is my refund.
Business response:
We understand your frustration, and we appreciate your willingness to go over the situation in detail. It sounds like the main obstacle right now is getting the necessary documentation and clarity for your ***. Once we receive everything from both the *** and ****, well review it thoroughly to determine the best next steps. ***** is now your point of contact and is here to guide you through the process. - The Great Day Improvements Team
I recently had the pleasure of working with **** from Patio Enclosures over the phone, and her service was exceptional. She was professional, knowledgeable, and took the time to thoroughly explain all my options, ensuring I felt confident in my decisions. **** was friendly, patient, and quick to respond to my questions, making the entire process smooth and stress-free. Her outstanding customer service and expertise truly made a positive impact, and I highly recommend her to anyone seeking assistance with patio enclosures.
Business response:
Thank you for sharing your experience! Shays professionalism and attention to detail clearly made a great impact. Its great to hear she provided clear guidance and made the process easy. We appreciate your recommendation!- The Great Day Improvements Team
Got a design and a quote from Patio Enclosures *************** of Great Day). They required a down payment of 1/3 total cost. After three weeks, Patio Enclosures informed me that they could not build as designed and offered an alternate design for our enclosure. We do not care for the redesign and cancelled our order. Patio Enclosures has not refunded all of our deposit and says they are not going to, because of the three-day buyers remorse clause in the contract. However, we ace cancelling because of the design change sugge... read more
Business response:
We understand your frustration regarding the cancellation of your project. While we regret that the original design could not be built as initially planned, we did offer a modified solution to move forward. When that option was declined, we informed you that canceling at that stage would result in a partial retention of the deposit, as outlined in the contract. We have reviewed this matter thoroughly, and both our team and ******** have determined that we acted in accordance with the agreed terms. We appreciate your feedback... read more
Truly awesome people and company. After the installation, we realized they had accidentally cut the power cable to the awning. They promptly found and hired a certified electrician to return and correct the issue. The electrician they picked was prompt, professional, and did a wonderful job. My aging mother is thrilled she has an awning that works again in the hot AZ sun
Business response:
Thank you for sharing your experience! We're delighted to hear that your moms patio enclosure turned out beautifully and that our team provided professional and helpful service. While we regret the initial issue with the awning power, were glad it was promptly addressed and resolved. We appreciate your understanding and your kind words!- The Great Day Improvements Team
This was the easiest company to deal with. The installers were great and finished it earlier than I had been told. Love my new patio enclosure.
Business response:
We're so happy to hear you love your new patio! We pride ourselves on creating experiences like this for each and every customer and we're thrilled to hear how satisfied you are with the team, and the experience they could create for you. We hope you enjoy your new room for many years to come! - The Great Day Improvements Team
Csar both times hes been here is really easy to works with. Seems to have the ability to make sure that Im happy with whats going on Very professional there were a few hiccups, and he was able to work them out to my satisfaction. The people he works with he respects them and is kind. If you lose him. You will lose a fantastic representative of your company ******* **********
Business response:
Thank you for your thoughtful feedback! Csars professionalism and dedication to ensuring your satisfaction truly stand out. Were lucky to have him on our team, and we appreciate you recognizing his efforts!- The Great Day Improvements Team
My sister recommended Patio Enclosures after having a three-season enclosure installed at her house about five years ago. Her enclosure still looks perfectly brand new.From start to finish, we found the process to be smooth and easy. We had an enclosure designed to essentially added another room to our house. The timeframe from design to installation was quick; about five weeks. The actual installation was also quick. The installer (****** *****) was incredibly knowledgeable and very professional. The install was smooth; eve... read more
Business response:
We appreciate your kind words and recommendation! Its great to hear that your project went smoothly, from design to installation, and that ******* expertise ensured a perfect fit. Bradys attention to detail and commitment to top-notch service, including the pet-resistant screens, truly made a difference. Enjoy your new enclosureits a fantastic addition to your home!- The Great Day Improvements Team
We recently had a visit from Padio Enclosures **** ******* to discuss options on installation of a screen room on our existing covered padio. **** was professional and knowledgeable about his products. He gave us several suggestions and options offered by his company. The meeting lasted for about 2.5 hours and finished up with some outrageous prices. He quoted basically 3 options. Option 1 was the high end build with the best windows etc. it came in at over $70k. Option 2 with standard windows came in around over 50k. Option... read more
Business response:
Thank you for sharing your experience. We appreciate your kind words about Mikes professionalism and product knowledge. Our pricing reflects the high-quality materials, custom design, and expert installation we provide, but we understand that it may not align with every budget. We strive to be transparent and offer a range of options to fit different needs. Thank you.- The Great Day Improvements Team
Frequently asked questions about Stanek Windows
How is Stanek Windows rated?
Stanek Windows has a 4.1 star rating with 582 reviews.
When is Stanek Windows open?
Stanek Windows is open now. It will close at 6:00 p.m.