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Stanek Windows
- Windows Installation
- Romulus, MI
About this business
Location details
11895 Wayne Rd, Suite 104, Romulus, MI, 48174, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The local company is horrible at customer service 10 months later and I am still trying to get items fixed. During construction my house was flooded and still waiting on proper repairs of paint and ceiling. Still need doors and windows fixed. Company is horrible at warranty items
Business response:
Thank you for your feedback. We understand your concerns and want to clarify that our team was on-site Friday 7/11/25 to complete the agreed-upon corrections. At that time, you expressed satisfaction with the work completed.Weve since spoken with you again regarding a few remaining adjustments, and were already coordinating a return visit to take care of those as quickly as possible. We remain committed to completing everything to your satisfaction and appreciate your continued communication.- The Great Day Improvements Team
Thank you Rob and Bill for creating a beautiful enclosed patio for us. Now we can enjoy our patio "bug free." If we decide to expand upon our patio to be able to enjoy it seasonally, we won't hesitate to book with Patio Enclosures.
I had a pool enclosure installed and ran into an issue with payment because of my insurance company and had the claim go into litigation. I was very transparent with my contractor who subcontracted the enclosure to Great day which was also informed of the situation. They still put a lien on my house and then after I paid them it took them 4 months to release the lien. They never provided me with any paperwork about my warranty or anything. After install there are two beams that are not flush with one another. I reached out t... read more
Business response:
With the name provided on this BBB review I am not finding you as a customer in our family of brands. If you are leaving this review on behalf of someone, please email ********************************** with their information. Customer satisfaction is one of our top priorities and we would be more than happy to look into this matter. Thank you. - The Great Day Improvements Team
I had an $18k patio enclosure built. I've had several issues and always have a very difficult time getting someone on the phone to make a service call. I recently had a panel become exposed which shouldn't have happened and finally had someone come out. We noticed other issues which may explain the leaks I started recently experiencing. The service tech was supposed to come back because he didn't have the parts. However, I've called several times to see if he's going to come out and I think he blocked my number. As usual, I'... read more
Business response:
Thank you for bringing this to our attention. We're very sorry to hear about the continued frustration you've experienced and understand how disappointing this has been.We are actively reaching out to coordinate the necessary service and ensure these concerns are properly addressed. A team member will be in touch directly to confirm next steps and provide scheduling details. We appreciate your patience and the opportunity to make this right.- The Great Day Improvements Team
I was amazed at the level of professionalism and knowledge displayed by my design consultant, Mr. ****** ******. He spent almost 2 hours with me explaining the installation process and going over every option available for my space. He answered all my questions and took time to show me diagrams and an extensive cost estimate, which meant my expectations and financial situation. I was very pleased with his work, his attitude, and most of all his ability to tailor my needs to what Patio Enclosures could do. I will a definitely... read more
Business response:
Thank you for the thoughtful review! We're so glad Andrew provided such a thorough and informative consultation. It's clear he took the time to make sure everything was a perfect fit for your space and budget. We truly appreciate your kind words and your willingness to recommend us! - The Great Day Improvements Team
Poor communication with customer and apparently suppliers. Parts ordered, arrive with incorrect measurements. Customer is unaware until days before install, and project gets stalled for several more weeks. Contract was signed in February 2025 an in late June 2025, project is not complete.
Business response:
Thank you for your feedback. We understand your frustration and truly regret the delays and miscommunication that occurred. Our Regional Manager personally spoke with you and we appreciate your willingness to move forward with the agreed next steps. Our Chicago team is actively working to resolve the remaining issue with the transom as quickly as possible. We’re committed to seeing this through to your satisfaction and appreciate your continued patience as we bring your project to completion. - The Great Day Improvements Tea... read more
Although I did end up purchasing today I want to give a huge shout out to ***** ******. He is extremely professional and well versed in his job. He made us feel very comfortable and did not try and push anything on us. ** recommend him and this business to anyone
Business response:
Thanks for the great feedback! We're glad ***** made you feel at ease and provided such a professional experience. Even without a purchase, your recommendation means a lot and wed love the chance to work with you down the **************************************
Had a wonderful experience with Patio Enclosures from the informative first meeting to the installation. I love my sunroom!
Business response:
We're so happy to hear you love your new patio! We pride ourselves on creating experiences like this for each and every customer and we're thrilled to hear how satisfied you are with the team, and the experience they could create for you. We hope you enjoy your new room for many years to come! - The Great Day Improvements Team
I have been waiting for 13 months for Patio Enclosures to START the job at my house. It is one rationale after the other. They state it is engineering or permits, architectural modifications, etc. A mall could have been built by now. Plus, the communication on what is happening is awful. I have contact The City planning **** several times to clarify things, hoping to move things along. My City Council Member and planning staff assure me the issue is with Patio Enclosures. My project is multi-room with a full solarium. I call... read more
Business response:
Thank you for sharing your concerns. We understand how frustrating delays can be and appreciate the opportunity to speak with you on 6/10 to address the situation. As discussed, the tree protection survey was completed and submitted to the permitting department yesterday. Were now in the final stages of the approval process and will move forward with ordering materials and scheduling installation as soon as the permit is issued.We recognize the importance of clear communication and are committed to improving that going forwa... read more
Frequently asked questions about Stanek Windows
How is Stanek Windows rated?
Stanek Windows has a 4.1 star rating with 582 reviews.
When is Stanek Windows open?
Stanek Windows is open now. It will close at 6:00 p.m.