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STAR ER

4.9

About this business

We created Star ER because we love this city and its people. We also love practicing emergency medicine. We think the citizens of Lubbock and surrounding areas deserve access to quality emergency care. We want to be there in your time of need. 

Location details

7007 Indiana Ave, Lubbock, TX, 79413, United States

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4.91,448 reviews
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Roy L.'s profile image
Roy L. 
2 years ago

Great care. Very thorough. Very nice people 

Business response:

Hello Mr. Lowry, We really appreciate you taking the time to share your rating with us! We're grateful you chose our Star ER location where we're always here to help 24/7. We hope you feel better very soon. Thanks again! 

Cheryl R.'s profile image
Cheryl R. 
2 years ago

I was in and out in within 35 minutes. I was treated promptly and given the best care. This will be my new place to go for any treatment when I’m not able to get into my doctor 

Business response:

Hello Ms. Rutherford, We really appreciate you taking the time to share your rating with us! We're grateful you chose our Star ER location where we're always here to help 24/7. We hope you feel better very soon. Thanks again! 

Charlene G.'s profile image
Charlene G. 
2 years ago

Just want to thank everyone. From time i came in til i left. All staff, dr, nurses were caring, considerate and listened. I highly recommend the professionalism was above a 5 star. 

Business response:

Hello Ms. Gentry, We really appreciate you taking the time to share your rating with us! We're grateful you chose our Star ER location where we're always here to help 24/7. We hope you feel better very soon. Thanks again!  

Sherilyn S.'s profile image
Sherilyn S. 
2 years ago

Very happy with the care given to me in my scare., The whole staff was very professional and accommodating. I will recommend Star ER to my family and friends…….. 

Business response:

Hello Ms. Simmons, We really appreciate you taking the time to share your rating with us! We're grateful you chose our Star ER location where we're always here to help 24/7. We hope you feel better very soon. Thanks again! 

Scott G.'s profile image
Scott G. 
2 years ago

I was seen in a timely manner. 

Business response:

Hello Mr. Graham, We really appreciate you taking the time to share your rating with us! We're grateful you chose our Star ER location where we're always here to help 24/7. We hope you feel better very soon. Thanks again! 

Barbara G.'s profile image
Barbara G. 
2 years ago

Staff was courteous & efficient. Everyone who assisted in my mother’s care responded well to her needs and treated her with great care! It was so nice to be in & out within less than 2 hours so we could get back to our hotel. The follow up recommendations were handled the next day with a great orthopedic facility that basically confirmed the Star ER treatment plan so that we felt at ease continuing our visit in Lubbock. I highly recommend Star ER! 

Business response:

Hello Ms. Girton, We really appreciate you taking the time to share your feedback with us! We're grateful you chose to bring your mom to our Star ER location where we're always here to help 24/7. Thank you for the kind words! We hope she feels better very soon. Safe travels and thanks again! 

Carol G.'s profile image
Carol G. 
2 years ago

Excellent. Most impressed with X-ray tech. I was in extreme pain and she was so patient and gentle. 

Business response:

Hello, We really appreciate you taking the time to share your feedback with us! We're grateful you chose our Star ER location where we're always here to help 24/7. Thank you for the kind words! We will make sure our xray tech sees your kind review. Thanks again!  

Johnny M.'s profile image
Johnny M. 
2 years ago

A little trouble with the front desk. I had to have my insurance company fax verification. Then experience got better. Nurses and doctor were very professional courteous. In and out quickly. That I liked! 

Business response:

Thank you for trusting us with your care. We apologize for any difficulties you experienced during the insurance process. We are happy to hear that our nurses and physician were professional and courteous. We hope you are feeling better and please do not hesitate to reach out to us if you have any questions or need additional assistance. 

Haley M.'s profile image
Haley M. 
2 years ago

Thank you for taking great care of me!!! 

Business response:

Hello Ms. Miller, We really appreciate you taking the time to share your feedback with us! We're grateful you chose our Star ER location where we're always here to help 24/7. Thank you for the kind words! We hope you feel better very soon. Thanks again! 

Frequently asked questions about STAR ER

How is STAR ER rated?

STAR ER has a 4.9 star rating with 1,448 reviews. 

When is STAR ER open?

STAR ER is open now. It is open 24/7.