STAR ER's cover image
Claimed

This profile has been claimed by the business owner or representative.

STAR ER

4.6

About this business

Location details

7007 Indiana Ave, Lubbock, TX, 79413, United States

Get directions
4.61,635 reviews
Select a rating
Maria T.'s profile image
Maria T. 
2 years ago

The nurse was soo wonderful and patient respectful and most of all nice. The doctor was good. 

Business response:

Thank you so much for your kind words, Maria. We really appreciate you taking the time out to share your experience with us. Cheers, STAR ER 

Donna P.'s profile image
Donna P. 
2 years ago

Everyone very kind and was very impressed 

Business response:

Thank you so much Ms. Powers. We are honored to take care of such a wonderful community. Take care a remember we are here for you 24/7. 

Michael C.'s profile image
Michael C. 
2 years ago

Helped me so much. Y’all made me feel like y’all really care about me. Thank Y’all so very very much 

Business response:

Thank you so much for taking the time to leave an excellent rating. We really appreciate your trust in us. Please let us know if we can do anything further for you. 

Linsa P.'s profile image
Linsa P. 
2 years ago

Front desk person not very friendly. My nurse was amazing! Loved loved loved her! The doctor wa personal able and did listen to me. Although he made me feel stupid for suggesting I might be having a stroke his scrubs were so wrinkled not a good presentation for the consumer. 

Business response:

Thank you for speaking with our Medical Director, Dr. Skelton, on the phone recently. Our team strives to provide the highest level of care and we value your feedback. We will use your comments as a driver for improvement. Please do not hesitate to reach out to Dr. Skelton if you have any questions or need additional assistance. 

Charlotte B.'s profile image
Charlotte B. 
2 years ago

My experience was great. Dr and nurse took good care of me. I love-star ER. 

Business response:

Hello Ms. Brown, We really appreciate you taking the time to share your rating with us! We're grateful you chose our Star ER location where we're always here to help 24/7. We hope you feel better very soon. Thanks again! 

Barbara M.'s profile image
Barbara M. 
2 years ago

I was seen quickly and prescribed medicine that was effective and not costly. The staff was welcoming and made me feel comfortable and listened to. 

Business response:

Hello Ms. Murphy, We really appreciate you taking the time to share your rating with us! We're grateful you chose our Star ER location where we're always here to help 24/7. We hope you feel better very soon. Thanks again! 

Courtney G.'s profile image
Courtney G. 
2 years ago

Excellent staff! 

Business response:

Hello Ms. Garcia, We really appreciate you taking the time to share your rating with us! We're grateful you chose our Star ER location where we're always here to help 24/7. We hope you feel better very soon. Thanks again!  

John W.'s profile image
John W. 
2 years ago

Friendly, efficient, and rapid 

Business response:

Hello Mr. Wolf, We really appreciate you taking the time to share your rating with us! We're grateful you chose our Star ER location where we're always here to help 24/7. We hope you feel better very soon. Thanks again! 

Randell C.'s profile image
Randell C. 
2 years ago

very prompt and caring treatment 

Business response:

Hello Mr. Coffer, We really appreciate you taking the time to share your rating with us! We're grateful you chose our Star ER location where we're always here to help 24/7. We hope you feel better very soon. Thanks again! 

Frequently asked questions about STAR ER

How is STAR ER rated?

STAR ER has a 4.6 star rating with 1,635 reviews. 

When is STAR ER open?

STAR ER is open now. It is open 24/7.