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STAR ER
- Emergency Medicine
- Lubbock, TX
About this business
Location details
7007 Indiana Ave, Lubbock, TX, 79413, United States
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Great experience. Addressed issues of broken fibula and tibia bones in right leg and stressed left knee. X-rays, cat scan, all of it done with care and concern, making sure I was safe to return to Amarillo and had all info needed for follow up here with my or orthopedic doctor.
Business response:
Hello Ms. Wardwell, Thank you so much for your review and we're happy to know that you had a great experience with us. We take pride in providing the best care and concern to each and every one of our customers. It's good to hear that we were able to address your issues and provide the necessary care for your broken fibula and tibia bones, as well as your left knee. We appreciate your kind words and we hope that your recovery process goes smoothly. If you have any further questions or concerns, please don't hesitate to co... read more
All of the staff was helpful. My wait time was minimal and my health issue was resolved
Business response:
Hello Ms. Brashear, We really appreciate you taking the time to share your rating with us! We're grateful you chose our Star ER location where we're always here to help 24/7. Thank you for the kind words. We hope you feel better very soon. Thanks again!
Very professional staff especially in the back , the doctor , the paramedic , and the x-ray technician was very very good
Business response:
Hello Mr. Williams, We really appreciate you taking the time to share your rating with us! We're grateful you chose our Star ER location where we're always here to help 24/7. Thank you for the kind words. We hope you feel better very soon. Thanks again!
Professional, quick care, pleasant
Business response:
Hello Ms. Diggs, We really appreciate you taking the time to share your rating with us! We're grateful you chose our Star ER location where we're always here to help 24/7. Thank you for the kind words. We hope you feel better very soon. Thanks again!
Staff, doctor and nurse attended us quickly and we felt like we were at the right place for the care needed. My 99 year old felt comfortable and was extremely pleased with how quickly the doctor and nurse diagnosed his condition. It was a great experience and if we ever need urgent care we know where to go.
Business response:
Thank you for trusting us with your families care. We are honored to serve such a wonderful community. Please take care and let us know if you need anything else from us.
The nurse was soo wonderful and patient respectful and most of all nice. The doctor was good.
Business response:
Thank you so much for your kind words, Maria. We really appreciate you taking the time out to share your experience with us. Cheers, STAR ER
Everyone very kind and was very impressed
Business response:
Thank you so much Ms. Powers. We are honored to take care of such a wonderful community. Take care a remember we are here for you 24/7.
Helped me so much. Y’all made me feel like y’all really care about me. Thank Y’all so very very much
Business response:
Thank you so much for taking the time to leave an excellent rating. We really appreciate your trust in us. Please let us know if we can do anything further for you.
Front desk person not very friendly. My nurse was amazing! Loved loved loved her! The doctor wa personal able and did listen to me. Although he made me feel stupid for suggesting I might be having a stroke his scrubs were so wrinkled not a good presentation for the consumer.
Business response:
Thank you for speaking with our Medical Director, Dr. Skelton, on the phone recently. Our team strives to provide the highest level of care and we value your feedback. We will use your comments as a driver for improvement. Please do not hesitate to reach out to Dr. Skelton if you have any questions or need additional assistance.
Frequently asked questions about STAR ER
How is STAR ER rated?
STAR ER has a 4.6 star rating with 1,653 reviews.
When is STAR ER open?
STAR ER is open now. It is open 24/7.