STAR ER's cover image
Claimed

This profile has been claimed by the business owner or representative.

STAR ER

4.9

About this business

We created Star ER because we love this city and its people. We also love practicing emergency medicine. We think the citizens of Lubbock and surrounding areas deserve access to quality emergency care. We want to be there in your time of need. 

Location details

7007 Indiana Ave, Lubbock, TX, 79413, United States

Get directions
4.91,433 reviews
Select a rating
Nancy B.'s profile image
Nancy B. 
on Birdeye

a year ago

All of the staff was helpful. My wait time was minimal and my health issue was resolved 

Business response:

Hello Ms. Brashear, We really appreciate you taking the time to share your rating with us! We're grateful you chose our Star ER location where we're always here to help 24/7. Thank you for the kind words. We hope you feel better very soon. Thanks again! 

Roger W.'s profile image
Roger W. 
on Birdeye

a year ago

Very professional staff especially in the back , the doctor , the paramedic , and the x-ray technician was very very good 

Business response:

Hello Mr. Williams, We really appreciate you taking the time to share your rating with us! We're grateful you chose our Star ER location where we're always here to help 24/7. Thank you for the kind words. We hope you feel better very soon. Thanks again! 

Linda D.'s profile image
Linda D. 
on Birdeye

a year ago

Professional, quick care, pleasant 

Business response:

Hello Ms. Diggs, We really appreciate you taking the time to share your rating with us! We're grateful you chose our Star ER location where we're always here to help 24/7. Thank you for the kind words. We hope you feel better very soon. Thanks again! 

Ignacio I.'s profile image
Ignacio I. 
on Birdeye

a year ago

Staff, doctor and nurse attended us quickly and we felt like we were at the right place for the care needed. My 99 year old felt comfortable and was extremely pleased with how quickly the doctor and nurse diagnosed his condition. It was a great experience and if we ever need urgent care we know where to go. 

Business response:

Thank you for trusting us with your families care. We are honored to serve such a wonderful community. Please take care and let us know if you need anything else from us.  

Maria T.'s profile image
Maria T. 
on Birdeye

a year ago

The nurse was soo wonderful and patient respectful and most of all nice. The doctor was good. 

Business response:

Thank you so much for your kind words, Maria. We really appreciate you taking the time out to share your experience with us. Cheers, STAR ER 

Donna P.'s profile image
Donna P. 
on Birdeye

a year ago

Everyone very kind and was very impressed 

Business response:

Thank you so much Ms. Powers. We are honored to take care of such a wonderful community. Take care a remember we are here for you 24/7. 

Michael C.'s profile image
Michael C. 
on Birdeye

a year ago

Helped me so much. Y’all made me feel like y’all really care about me. Thank Y’all so very very much 

Business response:

Thank you so much for taking the time to leave an excellent rating. We really appreciate your trust in us. Please let us know if we can do anything further for you. 

Linsa P.'s profile image
Linsa P. 
on Birdeye

a year ago

Front desk person not very friendly. My nurse was amazing! Loved loved loved her! The doctor wa personal able and did listen to me. Although he made me feel stupid for suggesting I might be having a stroke his scrubs were so wrinkled not a good presentation for the consumer. 

Business response:

Thank you for speaking with our Medical Director, Dr. Skelton, on the phone recently. Our team strives to provide the highest level of care and we value your feedback. We will use your comments as a driver for improvement. Please do not hesitate to reach out to Dr. Skelton if you have any questions or need additional assistance. 

Charlotte B.'s profile image
Charlotte B. 
on Birdeye

a year ago

My experience was great. Dr and nurse took good care of me. I love-star ER. 

Business response:

Hello Ms. Brown, We really appreciate you taking the time to share your rating with us! We're grateful you chose our Star ER location where we're always here to help 24/7. We hope you feel better very soon. Thanks again! 

Frequently asked questions about STAR ER

How is STAR ER rated?

STAR ER has a 4.9 star rating with 1,433 reviews. 

When is STAR ER open?

STAR ER is open now. It is open 24/7.