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STAR ER
- Emergency Medicine
- Lubbock, TX
About this business
Location details
7007 Indiana Ave, Lubbock, TX, 79413, United States
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Kevin Lowrey made my Star ER experience much better than I expected. He made me feel like I was talking with family. Someone please give him a big pat on the back, but be careful - he is 53 :) -Holly Alton
Business response:
Hello, Thank you so much for taking the time to share your experience with Star ER. We are thrilled to hear that Kevin Lowrey went above and beyond to make your visit exceptional. Providing a comfortable and caring environment for our patients is of utmost importance to us. We'll definitely make sure to give Kevin a well-deserved pat on the back for his outstanding service. However, we might skip mentioning his age, as it's not directly related to his exceptional customer care! We truly appreciate your kind words and value ... read more
Quick Accurate clean friendly responsive
Business response:
Hello Mr. Foster, We want to express our deepest gratitude for taking the time to share your positive experience with us at STAR ER. We are thrilled to know that we were able to provide you with quick, accurate, and friendly service while maintaining a clean and responsive environment. Your kind words truly mean a lot to us and serve as a motivation for our team to continue delivering excellent care to our valued customers like yourself. We appreciate your support and trust in our services. We look forward to being of se... read more
Great Experience. The entire staff was kind, knowledgeable and efficient. Dr Thomas was wonderful
Business response:
Hello Ms. Crabtree, Thank you for taking the time to leave a 5-star review for STAR ER! We are thrilled to hear that you had a great experience with our knowledgeable and efficient staff. Dr. Thomas is truly a wonderful asset to our team. We appreciate your kind words and hope to provide you with exceptional care in the future. Please get well soon.
Efficient, knowledgeable, friendly!
Business response:
Hello, Thank you for taking the time to leave us such a wonderful review. We're thrilled to hear that you found our team at STAR ER to be efficient, knowledgeable, and friendly. We take pride in providing the highest level of care and service to our patients, and we're glad to have met your expectations.Thanks again for choosing STAR ER!
The staff was kind, friendly, and knowledgeable. The work up was fast and professional. I especially appreciated the candor of the physician.
Business response:
Hello Mr. Hill, Thank you so much for taking the time to share your positive experience at STAR ER. We are thrilled to hear that our staff was kind, friendly, and knowledgeable during your visit. We take great pride in providing fast and professional service to our patients, so your feedback is very much appreciated. We are glad that you found our physician to be candid and helpful. Please get well soon.
Excellent and timely service
Business response:
Hello, We really appreciate you taking the time to share your rating with us! . We're grateful you chose our Star ER location where we're always here to help 24/7. Thank you for the kind words. We hope you feel better very soon. Thanks again!
The staff were amazing, calmed me and took care very quickly
Business response:
Hello Ms. Huddleston, We really appreciate you taking the time to share your rating with us! . We're grateful you chose our Star ER location where we're always here to help 24/7. Thank you for the kind words. We hope you feel better very soon. Thanks again!
Went in for continued hacking cough .. discovered pneumonia in right lung even though I had seen my primary care doctor 2 days earlier and had Gotten an antibiotic .. also discovered high heart rate and were able to control that with IV meds so was able to go home and not to Heart Hospital
Business response:
Hello Ms. Willis! Thank you for taking the time to share your experience at STAR ER. We are thrilled to hear that our team was able to properly diagnose your condition and provide the necessary treatment to help you recover. We appreciate your business and hope that you continue to trust us for any future healthcare needs. Thank you again for choosing STAR ER.
Star ER was the best experience ever! I’ve taken family members to regular ERs and have waited over 5 hours just to be seen. Star ER was fast and they did thorough tests to determine my problem. I was quickly given treatment to relieve my symptoms and I was headed home in no time. The dr and staff members were also amazing!
Business response:
Hello Ms. Lopez, Thank you for taking the time to write such a wonderful review of Star ER! We are thrilled to hear that your experience was the best ever and that our staff was able to provide you with fast and thorough care. We pride ourselves on providing efficient and effective treatment to all of our patients. If you ever need our services again, we will be here ready and waiting to help. Please get well soon and thank you again.
Frequently asked questions about STAR ER
How is STAR ER rated?
STAR ER has a 4.6 star rating with 1,653 reviews.
When is STAR ER open?
STAR ER is open now. It is open 24/7.