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We created Star ER because we love this city and its people. We also love practicing emergency medicine. We think the citizens of Lubbock and surrounding areas deserve access to quality emergency care. We want to be there in your time of need.
7007 Indiana Ave, Lubbock, TX, 79413, United States
Get directionsMy experience was great. Everyone was really attentive and they made sure that I was comfortable. They were also pleasant and easy to communicate with, very friendly. My time there was not long at all and before I knew it, I was sent home with a splint for my wrist and no pain.
Business response:
Hello, Thank you for your positive feedback. We're thrilled to hear that your experience at STAR ER was great. Our team always strives to provide attentive and comfortable care to our patients. We're glad that you found our staff pleasant, friendly, and easy to communicate with. It's also wonderful to know that your visit was efficient and that you left with a splint for your wrist and no pain. If you ever need our services again, please don't hesitate to come on in, we're here 24/7! Thanks again.
Excellent facility. Excellent caregivers. Truly exceptional.
Business response:
Hello Ms. Mcdill, Thank you for your kind words and 5 star rating. We're thrilled to hear that you had an excellent experience at STAR ER and we really appreciate you choosing us over others. Please stay safe out there and thanks again.
Every single staff member were professional and treated you like family.
Business response:
Hello, Thank you for choosing Star ER recently. We are so thankful we can offer the quality healthcare our patients deserve. We're here and ready to help 24/7. We appreciate the kind words. Thank you again and please stay safe out there.
The best care and fast so friendly too.
Business response:
Hello, Thank you for the kind words. We truly appreciate them and the 5 star rating. Get well soon and if you need us again in the future, we'll be waiting 24/7. Thank you.
Everyone was so kind. Our visit was quick and efficient. Everything was exceptionally clean. 10/10 will come back for any medical needs.
Business response:
Hello Ms. Cunningham, Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience at STAR ER. Our team takes pride in providing excellent care and ensuring a quick and efficient visit for our patients. We also appreciate your kind words about the cleanliness of our facility. Thank you again for choosing STAR ER, and we look forward to serving you in the future if you ever need us again. Please take care.
I was seen and assessed quickly. The entire staff is amazing!
Business response:
Hello Mr. Daniel, Thank you so much for taking the time to leave us a review. We're thrilled to hear that you were seen and assessed quickly at STAR ER. Our team takes pride in providing prompt and efficient service to all our valued customers. We appreciate your kind words about our amazing staff. They work tirelessly to ensure that every patient receives the best care possible. Thank you once again for choosing STAR ER. We look forward to serving you in the future if the need arises.
I got right in. My nurse was super nice with a great sense of humor which helps when you’re stressed. The Dr was very thorough and the technicians were nice and thorough as well. Overall a great experience despite finding out I had a gallstone.
Business response:
Hello Mr. Shaw, Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a great experience at STAR ER. Our team is dedicated to providing excellent care and ensuring our patients feel comfortable during their visit. We're glad to hear that our nurse and doctor were able to make you feel at ease with their friendly and thorough approach. Our technicians also strive to provide the best service possible. We appreciate your feedback and look forward to serving you again i... read more
The staff was amazing and I did not have to wait anytime.
Business response:
Hello Ms. Purcell, Thank you so much for your kind words and for taking the time to leave us a review. We appreciate your feedback and are thrilled to hear that you had a positive experience with our staff at STAR ER. We strive to provide exceptional service and ensure that our patients receive prompt care, so we are glad to know that you didn't have to wait. Thank you again for choosing STAR ER. We look forward to serving you in the future if the need arises.
All the staff were very kind and caring. They took care of my medical situation immediately. They helped out me at ease with their bedside manner.
Business response:
Hello, Thank you so much for taking the time to share your positive experience with STAR ER! We are thrilled to hear that our staff provided you with excellent and compassionate care. Our team is dedicated to ensuring that our patients receive immediate attention and feel at ease during their visit. We're always here to help. Take care and have a wonderful day!
STAR ER has a 5 star rating with 1,460 reviews.
STAR ER is open now. It is open 24/7.