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STAR ER

4.9

About this business

We created Star ER because we love this city and its people. We also love practicing emergency medicine. We think the citizens of Lubbock and surrounding areas deserve access to quality emergency care. We want to be there in your time of need. 

Location details

7007 Indiana Ave, Lubbock, TX, 79413, United States

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4.91,433 reviews
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Heather P.'s profile image
Heather P. 
on Birdeye

a year ago

The staff was amazing and I did not have to wait anytime. 

Business response:

Hello Ms. Purcell, Thank you so much for your kind words and for taking the time to leave us a review. We appreciate your feedback and are thrilled to hear that you had a positive experience with our staff at STAR ER. We strive to provide exceptional service and ensure that our patients receive prompt care, so we are glad to know that you didn't have to wait. Thank you again for choosing STAR ER. We look forward to serving you in the future if the need arises.  

Jean P.'s profile image
Jean P. 
on Birdeye

a year ago

All the staff were very kind and caring. They took care of my medical situation immediately. They helped out me at ease with their bedside manner. 

Business response:

Hello, Thank you so much for taking the time to share your positive experience with STAR ER! We are thrilled to hear that our staff provided you with excellent and compassionate care. Our team is dedicated to ensuring that our patients receive immediate attention and feel at ease during their visit. We're always here to help. Take care and have a wonderful day!  

David W.'s profile image
David W. 
on Birdeye

a year ago

Great experience. 

Business response:

Hello Mr. Washington, Thank you for taking the time to share your feedback regarding your experience at STAR ER. We are thrilled to hear that you had a great experience with us! . We value your feedback and look forward to serving you again in the future if the need arises.  

William S.'s profile image
William S. 
on Birdeye

a year ago

All the staff were kind, caring and efficient! 

Business response:

Hello Mr. Stewart, Thank you for taking the time to leave us such a positive review! We greatly appreciate your kind words about our staff being caring and efficient. It is our utmost priority to provide exceptional care to all our customers at STAR ER. We look forward to serving you again in the future. Please take care.  

Tracye M.'s profile image
Tracye M. 
on Birdeye

a year ago

The staff was very kind. It will recommend it. 

Business response:

Hello, Thank you for taking the time to share your experience with us at STAR ER. We are thrilled to hear that our staff was kind to you during your visit. Providing exceptional care and compassion is at the heart of our commitment to our patients. We truly appreciate your recommendation and hope to continue exceeding your expectations in the future. Thank you once again for choosing STAR ER!  

Brent H.'s profile image
Brent H. 
on Birdeye

a year ago

Excellent! Star Er was quick & convenient. The entire staff was patient, kind, & quick to treat medical needs. 

Business response:

Hello Mr. Hurst, Thank you so much for taking the time to share your excellent review about your recent experience at STAR ER. We are thrilled to hear that our services met your expectations and that our staff provided you with the quick and convenient care you needed. At STAR ER, we strive to ensure that every patient receives the utmost attention and quality care. Your kind words about our patient, kind, and efficient staff have made our day! We truly appreciate your feedback and your confidence in our services. We are... read more

Dyke E.'s profile image
Dyke E. 
on Birdeye

a year ago

No complaints, y'all did a great job! 

Business response:

Hello Mr. Ellison, Thank you so much for taking the time to leave us such a positive review about STAR ER. We are thrilled to hear that you had a great experience with us and that you have no complaints. It's always our goal to provide top-notch service to our customers. We appreciate your support and hope to serve you again soon if the need arises. Please take care.  

Darnetta F.'s profile image
Darnetta F. 
on Birdeye

a year ago

The staff was extremely helpful and very supportive. Overall they were very personable and made me feel so much better 

Business response:

Hello Ms. Fair, Thank you so much for taking the time to share your positive experience with STAR ER! We are delighted to hear that our staff was able to provide you with excellent care and support. Our team strives to ensure each patient feels comfortable and attended to during their visit. We truly appreciate your kind words and are here for you whenever you need us. Please take care.  

Holly A.'s profile image
Holly A. 
on Birdeye

a year ago

Kevin Lowrey made my Star ER experience much better than I expected. He made me feel like I was talking with family. Someone please give him a big pat on the back, but be careful - he is 53 :) -Holly Alton 

Business response:

Hello, Thank you so much for taking the time to share your experience with Star ER. We are thrilled to hear that Kevin Lowrey went above and beyond to make your visit exceptional. Providing a comfortable and caring environment for our patients is of utmost importance to us. We'll definitely make sure to give Kevin a well-deserved pat on the back for his outstanding service. However, we might skip mentioning his age, as it's not directly related to his exceptional customer care! We truly appreciate your kind words and value... read more

Frequently asked questions about STAR ER

How is STAR ER rated?

STAR ER has a 4.9 star rating with 1,433 reviews. 

When is STAR ER open?

STAR ER is open now. It is open 24/7.