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STAR ER
- Emergency Medicine
- Lubbock, TX
About this business
We created Star ER because we love this city and its people. We also love practicing emergency medicine. We think the citizens of Lubbock and surrounding areas deserve access to quality emergency care. We want to be there in your time of need.
Location details
7007 Indiana Ave, Lubbock, TX, 79413, United States
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The staff were caring and attentive, the doctor listened to what was going on and the nurses and staff were exceptional.
Business response:
Hello Ms. Foster, Thank you for your kind words about STAR ER. We are thrilled to hear that our staff provided you with exceptional care and that our doctor listened attentively to your needs. We appreciate your positive feedback and hope to continue serving you in the future if and when the need arises. Please take care.
Nice people. Price is high.
Business response:
Hello Mr. Yule, Thank you for choosing Star ER recently. We are so happy to hear you encountered nice staff members during your ER visit with us. We truly appreciate the 5 star rating! We are open 24/7 and always here with a physician on site to help you with any medical emergency large or small. Hope you feel much better very soon. Thanks again.
I’ve been here several times the staff and doctors are excellent and service is great best emergency care you could ever get thank you.
Business response:
Hello, Thank you for choosing Complete Care recently. We're thrilled to hear that you've had excellent experiences at STAR ER. Providing great emergency care is our top priority, and we're glad to know that our staff and doctors have met your expectations. Please get well soon and thanks again.
I love the friendly staff... Everyone was concerned about my health...
Business response:
Hello Ms. Manahan, thank you for your kind words and high rating. We're thrilled to hear that you had a positive experience with our friendly staff. Your health and well-being are our top priorities. Thank you again andn please take care.
Extremely clean facility. Fast caring service. Star ER is the place to be seen in your EMERGENCY needs. Kevin, Dannielle and Dr. Thomas where great with our family. Thank you.
Business response:
Hello Ms. Miller, Thank you so much for a great star rating. We really appreciate you choosing our Star ER location recently. We will make sure our top notch staff sees your kind words! We’re here for you 24/7 anytime. Take care and stay healthy.
Wonderful staff and professionals. Was treated so well. Only thing I had problem with was failure to take Medicare and $1000 out of pocket.
Business response:
Thank you for your positive feedback, Ms. Myatt! We're glad to hear that you had a great experience with our staff and professionals. We apologize for any inconvenience caused by our failure to accept Medicare and the out-of-pocket expense. The Public Health Emergency (PHE) ended May 11, 2023. With the expiration of the PHE, state licensed Freestanding Emergency Centers (FECs) are no longer able to participate in Medicare unless the federal government passes legislation to make this benefit permanent. Complete Care wants to ... read more
Just a few minutes wait at an ER, which was wonderful! Middle of the night, courteous, expert analysis, CT scan. Could not have been a better ER service.
Business response:
Hello Ms. Miller, Thank you for your positive feedback and high rating. We're glad to hear that you had a great experience at STAR ER. Our team works hard to provide prompt and expert care to all our patients, even in the middle of the night. We are always ready and waiting to take care of healthcare issues no matter how large or small. Thank you for choosing Complete Care.
fast admittance and friendly staff . Thank you.
Business response:
Hello Ms. Friesen, Thank you for your kind words and positive review of STAR ER! We are thrilled to hear that you experienced fast admittance and encountered friendly staff during your visit. We appreciate your feedback and the 5 stars you rated us and look forward to serving you again in the future if the need ever arises. Please take care and thanks again.
Our experience was great, we were seen very quickly and taken care of. Thanks!
Business response:
Hello Ms. Hall, Thank you for the great feedback and stars. We're glad to hear that you had a wonderful experience at STAR ER. We typically get our patients back in just a few minutes, no hours long wait times here! Please get well soon and thanks so much.
Frequently asked questions about STAR ER
How is STAR ER rated?
STAR ER has a 5 star rating with 1,460 reviews.
When is STAR ER open?
STAR ER is open now. It is open 24/7.