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STAR ER

4.9

About this business

We created Star ER because we love this city and its people. We also love practicing emergency medicine. We think the citizens of Lubbock and surrounding areas deserve access to quality emergency care. We want to be there in your time of need. 

Location details

7007 Indiana Ave, Lubbock, TX, 79413, United States

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4.91,433 reviews
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Maria F.'s profile image
Maria F. 
on Birdeye

a year ago

fast admittance and friendly staff . Thank you. 

Business response:

Hello Ms. Friesen, Thank you for your kind words and positive review of STAR ER! We are thrilled to hear that you experienced fast admittance and encountered friendly staff during your visit. We appreciate your feedback and the 5 stars you rated us and look forward to serving you again in the future if the need ever arises. Please take care and thanks again. 

Megan H.'s profile image
Megan H. 
on Birdeye

a year ago

Our experience was great, we were seen very quickly and taken care of. Thanks! 

Business response:

Hello Ms. Hall, Thank you for the great feedback and stars. We're glad to hear that you had a wonderful experience at STAR ER. We typically get our patients back in just a few minutes, no hours long wait times here! Please get well soon and thanks so much. 

Irasema I.'s profile image
Irasema I. 
on Birdeye

a year ago

My experience was great. Everyone was really attentive and they made sure that I was comfortable. They were also pleasant and easy to communicate with, very friendly. My time there was not long at all and before I knew it, I was sent home with a splint for my wrist and no pain. 

Business response:

Hello, Thank you for your positive feedback. We're thrilled to hear that your experience at STAR ER was great. Our team always strives to provide attentive and comfortable care to our patients. We're glad that you found our staff pleasant, friendly, and easy to communicate with. It's also wonderful to know that your visit was efficient and that you left with a splint for your wrist and no pain. If you ever need our services again, please don't hesitate to come on in, we're here 24/7! Thanks again. 

Julia M.'s profile image
Julia M. 
on Birdeye

a year ago

Excellent facility. Excellent caregivers. Truly exceptional. 

Business response:

Hello Ms. Mcdill, Thank you for your kind words and 5 star rating. We're thrilled to hear that you had an excellent experience at STAR ER and we really appreciate you choosing us over others. Please stay safe out there and thanks again. 

Meregildo F.'s profile image
Meregildo F. 
on Birdeye

a year ago

Every single staff member were professional and treated you like family. 

Business response:

Hello, Thank you for choosing Star ER recently. We are so thankful we can offer the quality healthcare our patients deserve. We're here and ready to help 24/7. We appreciate the kind words. Thank you again and please stay safe out there. 

Jan C.'s profile image
Jan C. 
on Birdeye

a year ago

The best care and fast so friendly too. 

Business response:

Hello, Thank you for the kind words. We truly appreciate them and the 5 star rating. Get well soon and if you need us again in the future, we'll be waiting 24/7. Thank you. 

Victoria C.'s profile image
Victoria C. 
on Birdeye

a year ago

Everyone was so kind. Our visit was quick and efficient. Everything was exceptionally clean. 10/10 will come back for any medical needs. 

Business response:

Hello Ms. Cunningham, Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience at STAR ER. Our team takes pride in providing excellent care and ensuring a quick and efficient visit for our patients. We also appreciate your kind words about the cleanliness of our facility. Thank you again for choosing STAR ER, and we look forward to serving you in the future if you ever need us again. Please take care.  

Christopher D.'s profile image
Christopher D. 
on Birdeye

a year ago

I was seen and assessed quickly. The entire staff is amazing! 

Business response:

Hello Mr. Daniel, Thank you so much for taking the time to leave us a review. We're thrilled to hear that you were seen and assessed quickly at STAR ER. Our team takes pride in providing prompt and efficient service to all our valued customers. We appreciate your kind words about our amazing staff. They work tirelessly to ensure that every patient receives the best care possible. Thank you once again for choosing STAR ER. We look forward to serving you in the future if the need arises.  

Luke S.'s profile image
Luke S. 
on Birdeye

a year ago

I got right in. My nurse was super nice with a great sense of humor which helps when you’re stressed. The Dr was very thorough and the technicians were nice and thorough as well. Overall a great experience despite finding out I had a gallstone. 

Business response:

Hello Mr. Shaw, Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a great experience at STAR ER. Our team is dedicated to providing excellent care and ensuring our patients feel comfortable during their visit. We're glad to hear that our nurse and doctor were able to make you feel at ease with their friendly and thorough approach. Our technicians also strive to provide the best service possible. We appreciate your feedback and look forward to serving you again i... read more

Frequently asked questions about STAR ER

How is STAR ER rated?

STAR ER has a 4.9 star rating with 1,433 reviews. 

When is STAR ER open?

STAR ER is open now. It is open 24/7.