STAR ER's cover image
Claimed

This profile has been claimed by the business owner or representative.

STAR ER

5.0

About this business

We created Star ER because we love this city and its people. We also love practicing emergency medicine. We think the citizens of Lubbock and surrounding areas deserve access to quality emergency care. We want to be there in your time of need. 

Location details

7007 Indiana Ave, Lubbock, TX, 79413, United States

Get directions
5.01,450 reviews
Select a rating
Connie B.'s profile image
Connie B. 
3 years ago

Prompt service. Short wait time. The staff was very professional. I’ll be back! 

Business response:

Hello Ms. Batrice, We really appreciate you taking the time to share your rating with us and give us a kind review. We're so happy you'll consider using Star ER in the future. Thank you! 

Michael B.'s profile image
Michael B. 
3 years ago

Got in to a room immediately. Staff and physician very courteous, kept us informed of what was going on and next steps. 

Business response:

Hello Mr. Branum, Get In. Get Out. Get back to Life. We are happy to hear you were seen so quickly and taken care of by our top notch staff! We appreciate the 5 stars! Please get well soon and thanks again! 

Daisy H.'s profile image
Daisy H. 
3 years ago

I was happy with service y’all provide. 

Business response:

Hello Ms. Herrera, We are so happy to hear that! We're thrilled with the 5 stars and hope if you ever suffer an emergency medical issue in the future, you'll keep Star ER at the forefront of your mind! Please take care and thank you again! 

Miranda M.'s profile image
Miranda M. 
3 years ago

Super quick and easy. Very friendly staff! 

Business response:

Hello Ms. Mcalister, We really appreciate you taking the time to share your rating with us. We are so grateful for patients like you. Thank you so very much! 

Bonnie C.'s profile image
Bonnie C. 
3 years ago

Was very surprised at how well I was cared for. 

Business response:

Hello Ms. Collins, That just wasn't a fluke either! You deserve high quality healthcare from kind, caring, compassionate professionals and that is what you will receive each and every time you visit a Complete Care facility. We love our patients and we believe it shows! Thank you for the high rating! Please take care. 

Savannah W.'s profile image
Savannah W. 
3 years ago

Wonderful! Got me in quickly, they were all very compassionate and personable and good at what they do! 

Business response:

Hello Ms. Wade, So happy to hear you had such a good ER experience at Star ER. We want our patients to have the most positive experience possible. We appreciate the 5 stars and kind words. Please get well soon and thank you so much! 

Robert D.'s profile image
Robert D. 
3 years ago

Staff is friendly and very professional. 

Business response:

Hello Mr. Dowdy, We are so grateful for your review. Thanks for sharing your rating with us. We hope you take care and get well soon! 

Lacy F.'s profile image
Lacy F. 
3 years ago

Star ER had me in and out, did not cost a ridiculous amount of money, and had awesome front desk and bed side services. Thank you!. 

Business response:

Hello Ms. Ferrell, Thank you for taking the time to write and give us such great feedback. We could not be happier with your review. We hope you get well soon and please take care. 

Sharron H.'s profile image
Sharron H. 
3 years ago

Everyone was great. Especially Alexis. 

Business response:

Hello Ms. Holder We really appreciate you taking the time to share your rating with us. We are so grateful for patients like you. Alexis is fantastic!!! Thanks so much! 

Frequently asked questions about STAR ER

How is STAR ER rated?

STAR ER has a 5 star rating with 1,450 reviews. 

When is STAR ER open?

STAR ER is open now. It is open 24/7.