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STAR ER
- Emergency Medicine
- Lubbock, TX
About this business
We created Star ER because we love this city and its people. We also love practicing emergency medicine. We think the citizens of Lubbock and surrounding areas deserve access to quality emergency care. We want to be there in your time of need.
Location details
7007 Indiana Ave, Lubbock, TX, 79413, United States
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Great staff and doctors. Very compassionate.
Business response:
Hello Ms. Richards, We are so grateful for your review. Thanks for sharing your rating with us. Hope you start feeling better very soon! Please take care!
You guys took care of my injury with promptness and courtesy.
Business response:
Hello Mr. Bennett, We are thrilled we were able to take care of you in your time of need! Thank you so much for the feedback and 5 star rating. We are open and ready to help 24/7! Thank you again and please take care.
I was seen quickly. The staff was very kind and efficient. Facility was clean and new
Business response:
Hello Ms. Cantu, So happy to hear you had such a good ER visit at Star ER. We're thrilled you choose Complete Care when you needed emergency medical treatments and are so happy with the 5 star rating. We hope you feel much better very soon! Please take care and thank you so very much!
There was very little paperwork to fill out, a very short wait in the lobby before being taken to a nice sized room. The longest wait period was for x-rays to be read, about 45 minutes. Everyone was friendly & professional. The facility was very clean. I will use this ER Clinic again if needed.
Business response:
Hello Mr. Oates, Thank you for letting us hear a bit about your visit to Star ER. We are happy to hear you were pleased with your visit. Since there isn't a radiologist on site at times there is a small wait to get results. We are thrilled you will use us in the future if need be. We're here and ready to help 24/7. Thanks again and please take care.
I found the empathy that was shown to me refreshing. I was scared and the Dr and nurse eased my anxiety tremendously. They took my concerns seriously and made me feel top priority.
Business response:
Hello, Thank you for your feedback on our Star ER staff. We are so happy you could hear the genuine caring in their voices. Each and every patient is top priority from the moment they step into one of our facilities. We truly love our patients and want the absolute very best for them. We hope you feel much better very soon. Thank you again and please take care.
My experience with Star ER was great. Every person I came into contact with was professionable, knowledgeable, kind & understanding. They went out of their way to help me. I was given a erroneous diagnosis at a local hospital Star ER ran the appropriate tests & even helped me locate & get in to see the appropriate specialist I need
Business response:
Hello Ms. Kimble, Thank you for sharing your experience at our Lubbock location. We are so happy to hear we were able to give you a correct diagnosis and get you the expert help you need. We appreciate all the kind words and 5 stars! We're here if you ever need us again, 24/7. Thank you again!
The circumstances of my visit were frightening and frustrating to me. You all really stepped up and put me at ease with you friendliness and calm efficiency. Thank you!! I would recommend you to anyone I care about.
Business response:
Hello, We really appreciate the kind feedback on our Star ER staff. We're thrilled we were able to make you comfortable during your visit. We love our patients here and want the very best for them. We are here to help 24/7 even on holidays! Thanks again and please take care.
Made sure he was taken care of
Business response:
Thank you for the feedback and for trusting us with your family's care. We are open 24/7 and always here if you should ever need us again.
I was seen right away, there was no wait time. The nurses and doctor that helped me was SO nice and did their best to make sure I was comfortable.
Business response:
Hello Ms. Phillippe, Thanks so much for the great feedback on our Star ER. We are thrilled with the 5 stars. Hope you feel much better very soon. Thanks again!
Frequently asked questions about STAR ER
How is STAR ER rated?
STAR ER has a 5 star rating with 1,433 reviews.
When is STAR ER open?
STAR ER is open now. It is open 24/7.