This profile has been claimed by the business owner or representative.
921 Douglas Avenue, Suite 108, Altamonte Springs, FL, 32714, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by The Mortgage Firm, Inc.
Great communication!
Business response:
I appreciate your feedback, Travis! I'm pleased to know that you valued the communication during our time working together. If there's anything else I can assist you with in the future, feel free to reach out.
Verified by The Mortgage Firm, Inc.
Your patience with me as a first time homebuyer. I appreciate you and your team! I will gladly pass your name around as a reliable and effective mortgage broker! Thank you so much for your kindness and your time! Sincerely, Rolly
Business response:
Your feedback means a lot to me, Rolly. I'm pleased to hear that my team and I were able to support you as a first-time homebuyer. Helping individuals through such an important process is something I take seriously, and it’s wonderful to know you found the experience worthwhile. Thank you for considering passing my name around; it would be my pleasure to assist any of your friends or family in the future. Please don't hesitate to reach out if you have any more questions or need further assistance down the line.
Verified by The Mortgage Firm, Inc.
My husband and I had the pleasure of working with Stephen, and we can’t say enough about how awesome he was throughout the process of securing our loan. He worked tirelessly to ensure that we had everything we needed to get approved and helped us navigate the complexities of the FHA loan process. His expertise and dedication were crucial to our success in purchasing our home. We are incredibly grateful for his support, and we’ll be recommending him to everyone we know. Thank you so much for everything, Stephen!
Business response:
I'm truly grateful for your feedback, Gail. Assisting you and your husband with securing your loan was a privilege, and I'm pleased that my efforts made a positive impact on your experience. Navigating the FHA loan process can indeed be complex, and I'm glad to have been able to help you through it successfully. Your recommendation means a lot to me, and I appreciate your trust. Thank you for taking the time to share your experience.
Verified by The Mortgage Firm, Inc.
The experience was great because I'm constantly being updated on what is needed at a timely manner to make sure that everything was successful at smooth.
Business response:
It's great to hear that the experience was positive for you. Keeping the communication clear and timely is something I prioritize, and I'm pleased to know it contributed to a smooth process for you. If there's anything else you need, feel free to reach out anytime. Thank you for your feedback!
Verified by The Mortgage Firm, Inc.
Being able to speak with Stephen when frustrated.
Business response:
I appreciate your feedback, Gina. I'm glad you felt comfortable reaching out to me during times of frustration. Maintaining open lines of communication is essential, and I'm here whenever you need assistance. Thank you for sharing your experience.
Verified by The Mortgage Firm, Inc.
He is very knowledgeable, accurate and friendly. He is patient with my many questions and stayed the course until I found the condo right for me.
Business response:
Your feedback means a lot to me, Tara. I'm glad to hear that my knowledge and patience were helpful throughout your condo search. Ensuring you felt comfortable and supported while finding the right place was my priority. I'm pleased we were able to find a condo that's perfect for you. If you need any assistance in the future, please feel free to reach out. Thank you again for your kind words.
Verified by The Mortgage Firm, Inc.
Very professional! Recommend
Business response:
Your recommendation is greatly appreciated. I'm glad to know that your experience was professional and met your expectations. If there's anything more I can do for you in the future, please feel free to reach out.
Verified by The Mortgage Firm, Inc.
Stephen and his team are very responsive and have a solution to every problem that comes up. Thank you for your patience and assistance throughout the entire transaction.
Business response:
I'm grateful for your positive feedback, Reinol. It's important to me to ensure that every transaction is handled smoothly, and I'm glad to hear that my team and I could address any issues promptly. Your satisfaction means a lot, and your recognition of our patience and support is appreciated. Thank you for trusting me with your mortgage needs.
Verified by The Mortgage Firm, Inc.
Stephen was able to walk me through the complicated process with ease. He is very knowledgeable and reliable.
Business response:
Thank you, Sarita! I’m so glad I could help make the process easier for you. It’s always my goal to provide clear guidance and support every step of the way. Your kind words mean a lot, and I appreciate your trust. If you ever need anything in the future, I’m here to help!
Stephen Brock has a 5 star rating with 288 reviews.
Stephen Brock is closed now. It will open on Monday at 9:00 a.m.