This profile has been claimed by the business owner or representative.
Stephen Brock
- Mortgage Lenders
- Altamonte Springs, FL
About this business
Location details
921 Douglas Avenue, Suite 108, Altamonte Springs, FL, 32714, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by The Mortgage Firm, Inc.
Everyone was fantastic in helping me with all the information and needs to get my house closed. I had a great and non stressful experience
Business response:
Thank you for leaving us a 5-star review. We're delighted to hear that our team at Family Mortgage Team provided you with fantastic service in helping you get your house closed. We strive to make the mortgage process as stress-free as possible, and we're thrilled to know that we achieved this goal for you. We appreciate your business and hope that you'll consider us for any future mortgage needs. Please don't hesitate to reach out if you have any questions or need further assistance.
Verified by The Mortgage Firm, Inc.
I am glad I decided to work with Stephen Brock and his team. He was very dedicated and efficient leaving no stone unturned. The process went very smooth and he was always available to answer my many questions. I would highly recommend Stephen and will use him in the future as well
Business response:
Thank you so much for taking the time to leave us such a wonderful 5-star review Christine. We are delighted to hear that you had a positive experience working with me and my team. It was a pleasure assisting you throughout the process, and we are thrilled to know that we were able to address all of your questions and concerns. We truly appreciate your kind words and recommendation. Rest assured that we will continue to strive for excellence in all that we do, and we look forward to working with you again in the future. If... read more
Verified by The Mortgage Firm, Inc.
Stephen is wonderful to work with. He communicates well, is thorough and follows through.
Business response:
Thank you so much for the great review Leslie. Its always a pleasure to work with you.
Verified by The Mortgage Firm, Inc.
My office has collaborated with hundreds of mortgage brokers and direct lenders far and wide (seriously, hundreds of them) and I have to say that Stephen and his team are among the absolute very best; they are kind, communicative and insanely competent and their process makes all of our back room heavy lifting a real breeze!!! If you’re looking for a calm, cool and collected closing process, these are your people.
Business response:
Thank you for taking the time to share your experience collaborating with my team and I. I appreciate hearing positive feedback about our business, and I'm thrilled to hear that we exceeded your expectations with our professionalism and competence. You are one of my favorite people to work with. I'm grateful for your recommendation of my team and I!!!
Verified by The Mortgage Firm, Inc.
Stephen and his team are absolutely amazing! As a real estate agent, you want answers for your clients and you sometimes need them rather quickly; and that is just one of the reasons I entrust them with business. My client's satisfaction is at the forefront so my partnerships carefully vetted. They are knowledgeable, professional, efficient, and caring. Stephen and team keep doing the amazing job you are doing!
Business response:
Thank you Christina for the Fantastic review. I love working with you and helping your clients!!!
Verified by The Mortgage Firm, Inc.
Prompt answers to all my questions, feeling like they cared about me as a client. Very helpful and knowledgeable.
Business response:
Dear Cheryl, Thank you for taking the time to leave a review of my services. I am thrilled to hear that I was able to provide prompt and thorough answers to your questions, and that you felt like I cared about you as a client. It was my pleasure to be helpful and share my knowledge to ensure that you had the information you needed to make informed decisions. Please don't hesitate to reach out if you have any further questions or if there is anything else I can assist you with in the future. Thank you again for choosing me ... read more
Verified by The Mortgage Firm, Inc.
Stephen and his team made my home buying process as easy and painless as it can be, as a fellow veteran, Stephen and his team took care of me and my family for our home buying process.
Business response:
Thank you, Juan, so much for your kind words and for taking the time to write this review. It was an honor to assist you and your family with your home buying process, and as a fellow veteran, I am especially grateful for the opportunity to serve those who have served our country. Our team strives to make the home buying process as easy and stress-free as possible, and I am glad to hear that we were successful in doing so for you and your family. If there is anything else we can do for you in the future, please do not hesit... read more
Verified by The Mortgage Firm, Inc.
Everyone was very polite and helpful. Everytime I communicate with someone on your team they are so caring and helpful and they make sure I understand everything .. I want to extend my thanks and appreciation to you and your team.. keep up the good work!!!
Business response:
Thank you Jennifer for taking the time to share your positive experience with our team. We are thrilled to hear that you found our team to be polite, caring, and helpful throughout your interactions with us. Our goal is to make the home buying process as smooth and stress-free as possible, and we are glad to hear that we were able to achieve that for you. We understand that purchasing a home can be a complex and overwhelming process, which is why we prioritize clear and effective communication with our clients. We want to e... read more
Verified by The Mortgage Firm, Inc.
Great team, great communication, great experience
Business response:
Thank you Juan for taking the time to share your positive experience with our team at Family Mortgage. We are thrilled to hear that you had a great experience working with us and that our team provided great communication throughout the process. At Family Mortgage, we understand that effective communication is essential to a successful mortgage experience. We strive to keep our clients informed and up-to-date at every stage of the process so that you can make informed decisions about your mortgage. Thank you for your kind ... read more
Frequently asked questions about Stephen Brock
How is Stephen Brock rated?
Stephen Brock has a 5 star rating with 288 reviews.
When is Stephen Brock open?
Stephen Brock is closed now. It will open on Monday at 9:00 a.m.