This profile has been claimed by the business owner or representative.
921 Douglas Avenue, Suite 108, Altamonte Springs, FL, 32714, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by The Mortgage Firm, Inc.
You guys are good in what you are doing,keep up the good work
Business response:
Thank you, Junior! I really appreciate your encouragement and kind words. We’re committed to providing the best service possible, and it’s great to hear that we’re hitting the mark. We’ll definitely keep up the good work, and we’re here whenever you need us!
Verified by The Mortgage Firm, Inc.
Very professional. Answered all my questions without delay.
Business response:
Thank you, Gus! I’m glad I could assist you and provide the prompt answers you needed. Professionalism and responsiveness are top priorities for me, so it’s great to hear that reflected in your experience. If you have any more questions or need anything else, don’t hesitate to reach out!
Verified by The Mortgage Firm, Inc.
Having tried using a previous lender that didn't work out, TMF was understanding, informative & efficient! I will highly recommend them to others!
Business response:
Thank you, Bridget! I'm so glad we could step in and provide the understanding, information, and efficiency you needed. Your recommendation means a lot to us, and we're here to help anytime you need us in the future!
Verified by The Mortgage Firm, Inc.
Everything from the help and support that I received to the availability of the team and follow ups made it easy and fast. I wouldn’t change a thing. Thump up all the way.
Business response:
Thank you, Didier! I'm thrilled to hear that our support, availability, and follow-ups made your experience easy and fast. Your positive feedback means a lot, and we're glad everything went smoothly for you. Thumbs up right back at you! We're here if you need anything in the future.
Verified by The Mortgage Firm, Inc.
Brock always got back to me. I had a lot of questions seeing as this is my 1st house purchase and he would answer them in a way I understood.
Business response:
I'm truly delighted to hear that you had a positive experience with your first house purchase, Jeremy. I understand that the home buying process can be overwhelming, especially when it's your first time. It's always my aim to make this process as clear and simple as possible for my clients. Thank you for your trust in me and The Mortgage Firm. Your 5-star review is sincerely appreciated. Looking forward to assisting you with any future mortgage needs.
Verified by The Mortgage Firm, Inc.
Extremely responsive and knowledgeable.
Business response:
Thank you for your feedback, Leo. I appreciate your recognition of my responsiveness and expertise. It's important to me that I can provide timely and informed assistance. If there's anything more I can do for you, feel free to reach out anytime.
Verified by The Mortgage Firm, Inc.
Stephen was really transparent about everything and worked fast to get us the information we needed.
Business response:
I'm glad to hear that you appreciated my transparency and efficiency. It’s important to me that my clients feel informed and supported throughout the process. Thank you for your feedback, and I look forward to any future opportunities to assist you.
Verified by The Mortgage Firm, Inc.
Stephen Brock and is his team are the best! I thought it would be difficult buying my first home but Stephen and his team made it easier for me. They work efficiently and have amazing communication. Stephen was always there to help me with any questions or concerns I had. Stephen is also caring and made sure I understood the process. I had A fantastic experience with them and will 100% recommend them to everyone. Again, thank you so much!
Business response:
It was a true pleasure to assist you in purchasing your first home, Aliyah. I'm glad to hear that I was able to make the process smoother for you and that my efforts in communication and guidance were helpful. It's important to me that my clients feel supported and informed every step of the way, so I'm pleased to know that you felt cared for throughout your experience. Thank you for your trust and kind words. Your recommendation means a lot, and I look forward to helping you or anyone you may refer in the future.
Verified by The Mortgage Firm, Inc.
Stephen Brock is the best of the best when it comes to lending. Whether you are a first time home buyer or buying an investment property, Stephen provides excellent service. His communication is top notch and dedication to make it to the closing table is what sets Stephen aside. I trust Stephen with my personal transactions and to referring him to my clients and colleagues.
Business response:
I'm truly humbled by your kind words, Leslie. I strive to provide the highest level of service and am glad to hear that this was reflected in your experience with me at The Mortgage Firm. Your trust in me for your personal transactions and referrals validates all the hard work I put in and for that, I'm very grateful. I look forward to assisting you, your clients, and colleagues in the future with any of your lending needs. Thank you again for the 5-star review.
Stephen Brock has a 5 star rating with 288 reviews.
Stephen Brock is closed now. It will open on Monday at 9:00 a.m.