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Stephen Brock

5.0

About this business

Location details

921 Douglas Avenue, Suite 108, Altamonte Springs, FL, 32714, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
5.0288 reviews
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Brandon D H.'s profile image
Brandon D H. 

Verified by The Mortgage Firm, Inc.

4 years ago

Great advice. Team was extremely responsive and provided great rates. 

Business response:

Thank you for taking the time to leave us this review, Brandon! It was a pleasure working with you and providing you with great rates. We're thrilled to hear that our team was responsive and provided you with great advice throughout the process. If you ever need anything in the future, please don't hesitate to reach out. Thanks again! 

Claudia Colleen C.'s profile image
Claudia Colleen C. 

Verified by The Mortgage Firm, Inc.

4 years ago

From the beginning to the end, Stephen kept me informed, which I greatly appreciated. He has a unique balance of communicating when needed but not overdoing it. Every time I talked to him, I felt less stressed even when we were going through the most stressful curves. I'm super happy I chose Stephen and The Mortgage Firm! Thank you to everyone who helped me stay in the home I've lived in for three years. 

Business response:

Thank you for taking the time to share your positive experience with me and The Mortgage Firm. It was a pleasure working with you to help keep you in your home. I'm glad that I was able to make the process less stressful for you and provide the communication and information you needed. Please do not hesitate to reach out to me if you have any future mortgage needs or if you know anyone who could benefit from my services. 

Reba W.'s profile image
Reba W. 

Verified by The Mortgage Firm, Inc.

4 years ago

I thoroughly like the way he establishes rapport with my clients and continues throughout the transaction. 

Business response:

Dear Reba, Thank you so much for your kind review. I'm glad to hear that you appreciated the way I established rapport with your clients and maintained it throughout the transaction. It's important to me to build strong relationships with my clients and ensure that they feel comfortable and confident throughout the home-buying process. Please don't hesitate to reach out if you or your clients need any further assistance in the future. I look forward to working with you again soon. Best regards, Stephen 

Thomaz N.'s profile image
Thomaz N. 

Verified by The Mortgage Firm, Inc.

4 years ago

Stephen was an excellent resource as I’m a first time home buyer. He is professional, knowledgeable, and friendly. 

Business response:

Dear Thomaz, Thank you so much for taking the time to share your positive experience as a first-time home buyer working with me. I'm thrilled to hear that I was able to provide you with the guidance and support you needed throughout the process. I know that buying a home can be overwhelming, and I'm glad that I was able to help make it a smooth and enjoyable experience for you. Thank you again for choosing to work with me, and please don't hesitate to reach out if you ever need anything in the future. Best regards, Stephe... read more

William K.'s profile image
William K. 

Verified by The Mortgage Firm, Inc.

4 years ago

What made this a wonderful and great experience one word "steve" 

Business response:

Thank you for taking the time to leave a review. It is great to hear that I was able to make your experience wonderful and great. Providing excellent service and making the home-buying experience as smooth as possible is our top priority, and I'm glad to hear that we were successful in achieving that goal for you. If you have any future needs or know anyone who needs assistance with their mortgage, please don't hesitate to contact me. Thank you again for your review and your business! 

Amanda L L.'s profile image
Amanda L L. 

Verified by The Mortgage Firm, Inc.

4 years ago

Stephen made the entire home-buying experience so easy and enjoyable. As an Army Veteran, he knew just what was needed from the VA to help me with getting my loan without hiccups and delays. We were able to close very quickly. I trusted his expertise early on and knew I could rely on him to keep my home closing on-track. The thing I liked most about my experience was how attentive and communicative Stephen was - he truly cares about his clients. I HIGHLY recommend Stephen Brock! 

Business response:

Thank you, Amanda, for taking the time to share your positive experience with me. It was my pleasure to assist you in obtaining a loan and guiding you through the home-buying process. As an Army Veteran, it is important to me to help fellow Veterans achieve their homeownership goals. I'm glad to hear that I was able to provide you with the necessary guidance to ensure a smooth and timely closing. Thank you for your trust and confidence in me, and I wish you all the best in your new home. 

Ruddy S.'s profile image
Ruddy S. 

Verified by The Mortgage Firm, Inc.

4 years ago

Very quick closing 

Business response:

Hello Ruddy, Thank you for taking the time to leave a review. We are thrilled to hear that you had a great experience working with our team and that we were able to provide you with a quick closing. We understand that time is of the essence in the home buying process, and we always strive to make the process as smooth and efficient as possible for our clients. Thank you for choosing the Family Mortgage Team, and please don't hesitate to reach out if you need any assistance in the future. Best regards, Stephen and the Famil... read more

Herby J.'s profile image
Herby J. 

Verified by The Mortgage Firm, Inc.

4 years ago

Excellent service overall 

Business response:

Thank you, Herby, for the kind review! I'm glad to hear that you had an excellent experience with my services. It was my pleasure to assist you in achieving your homeownership goals. Don't hesitate to reach out to me if you need any assistance in the future. Thank you again for choosing me as your Lender! 

Wilner C.'s profile image
Wilner C. 

Verified by The Mortgage Firm, Inc.

4 years ago

I wanna say Thanks again to Stephen and his team they helped get me into the home me and my family always wanted. It’s been a battle between creditors, delinquencies, and inquiries which should’ve been removed from my credit report, and because of that Stephen’s been thoroughly going through everything so everything came clear so we can close! I highly recommend. 

Business response:

Thank you so much for taking the time to write this review, it was my pleasure to assist you and your family in achieving your dream of owning a home. I'm glad that I could provide you with the guidance and support needed to navigate through the challenging aspects of the process, and help you overcome any obstacles along the way. Your kind words and recommendation mean a lot to me and my team, and we appreciate your trust in us. Congratulations again on your new home, and please don't hesitate to reach out if you need anyth... read more

Frequently asked questions about Stephen Brock

How is Stephen Brock rated?

Stephen Brock has a 5 star rating with 288 reviews. 

When is Stephen Brock open?

Stephen Brock is closed now. It will open on Monday at 9:00 a.m.