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Stephen Brock
- Mortgage Lenders
- Altamonte Springs, FL
About this business
Location details
921 Douglas Avenue, Suite 108, Altamonte Springs, FL, 32714, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by The Mortgage Firm, Inc.
I have a lot of moving parts in my life like my companies I work for and own. So there was a lot of hoops to jump thru and Stephen and his team never gave up or made a stink of it. They really carried me over the finish line and I know you can't get that kind of service at a bank. Very happy I am able to work with him!
Business response:
Dear Dave, Thank you for your review and for your kind words about our team at Family Mortgage. We understand that every client has unique circumstances and we are committed to helping each of our clients achieve their goals, regardless of any challenges that may arise. It was a pleasure working with you and we appreciate the opportunity to assist you with your mortgage needs. Please don't hesitate to reach out if you need anything in the future. Best regards, Stephen and the Family Mortgage team.
Verified by The Mortgage Firm, Inc.
Made it quick simple process
Business response:
Thank you, Benjamin, for taking the time to leave a review! I'm glad to hear that you found the mortgage process quick and simple. At Family Mortgage, we strive to provide our clients with a stress-free and efficient experience. If you need anything in the future, don't hesitate to reach out.
Verified by The Mortgage Firm, Inc.
Lindsay was great and stayed on top of everything!
Business response:
Thank you for your review, Aileen. I'm glad to hear that our team and especially Lindsay provided you with great service and stayed on top of everything. We strive to provide exceptional service and support to our clients throughout the loan process. Please don't hesitate to reach out if you have any questions or if we can assist you in any way in the future.
Verified by The Mortgage Firm, Inc.
They managed to get me a house when no one else could
Business response:
Thank you for sharing your positive experience with the Family Mortgage team, Justin ! I'm glad to hear that my Team and I provided you with exceptional service and made the process of obtaining a mortgage for your home purchase or refinance seamless. It's always great to work with knowledgeable and responsive professionals who take the time to explain everything and answer your questions. I'm sure that your recommendation will be valuable to anyone looking for mortgage services in the future. Let me know if you have any oth... read more
Verified by The Mortgage Firm, Inc.
Stephen and his team made this process so easy and if we had any questions helped us along the way.
Business response:
Thank you for taking the time to leave this review, Amber! I'm glad to hear that my team and I were able to make the home-refi process easy for you and that we were available to help with any questions you had. It was a pleasure working with you, and congratulations! Don't hesitate to reach out if you need anything in the future.
Verified by The Mortgage Firm, Inc.
Stephen was great in helping us understand the mortgage loan process and getting us the best possible rate on our new home. Responsive, friendly and reliable!
Business response:
Thank you so much for taking the time to leave a review of my services. I am thrilled to hear that I was able to help you and your family navigate the mortgage loan process and secure the best possible rate on your new home. It was my pleasure to be responsive, friendly, and reliable throughout the entire process. Please don't hesitate to reach out if you have any further questions or if there is anything else I can assist you with in the future. Thank you again for choosing me as your mortgage loan professional, and I wish... read more
Verified by The Mortgage Firm, Inc.
Communication is key and he kept me informed during the whole process and was always available to answer questions.
Business response:
Dear Mary, Thank you for taking the time to share your experience working with me. I'm glad to hear that I was able to keep you well-informed and available to answer all your questions throughout the mortgage process. Communication is key in ensuring a smooth and stress-free experience, and I'm thrilled to hear that you found it to be a positive one. Please don't hesitate to reach out if you have any further questions or if there is anything else that I can assist you with in the future. Best regards, Stephen
Verified by The Mortgage Firm, Inc.
Stephen Brock
Business response:
Thank you, Elaine! I appreciate your feedback and I'm thrilled to hear that you had a positive experience working with me. If there's anything I can do for you in the future, please don't hesitate to reach out. Thanks again for choosing Family Mortgage!
Verified by The Mortgage Firm, Inc.
My experience with your company was wonderful! I highly recommend you company.
Business response:
Thank you so much for your kind words, Michele! We are thrilled to hear that you had a wonderful experience with our company. We are dedicated to providing top-notch service to all of our clients, and we are glad to hear that we were able to meet your expectations. If you have any friends or family who are in need of mortgage services, please don't hesitate to refer them to us. Thank you again for your recommendation and for choosing our company.
Frequently asked questions about Stephen Brock
How is Stephen Brock rated?
Stephen Brock has a 5 star rating with 288 reviews.
When is Stephen Brock open?
Stephen Brock is closed now. It will open on Monday at 9:00 a.m.