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Sterling Service Group
- Lake Zurich, IL
About this business
Your Premier Service provider for luxury appliances in Chicago and the suburbs. Our highly skilled technicians provide expert repair and maintenance for Miele, Dacor, True, Sub-Zero, Wolf, ASKO, Scotsman, and BEST. The Standard of Excellence since 1987.
Location details
1150 Ensell Rd, Lake Zurich, IL, 60047, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:00 p.m. | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | 08:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Google reviews (105)
We had a power outage one Sunday back in March 2022 that resulted in our SubZero fridge control panel fuse burning out. I called Sterling Service Group the following Monday and they were able to send out an experienced technician hours later. I met Rob P. and he diagnosed and got our fridge up and running in no time flat! He was so knowledgeable and helped change my fridge filter as well. Would use Sterling Service Group 100x over and would recommend them to anyone. Rob P was wonderful!
Business response:
Hi, Alexandra. We are happy to hear that you had a positive experience with us!
Technician was prompt, knowledgeable and very helpful! Highly recommend!
Business response:
Thank you so much for your kind words, Mary. We really appreciate you taking the time out to share your experience with us. Cheers, Sterling Service Group
Easy scheduling on time, professional
Business response:
Hi, Barbara. We appreciate the kind words and are glad we could provide you with a positive experience!
Excellent service. Very courteous and punctual. I would definitely use Sterling Service again.
Business response:
Hi, Marisa. Thank you so much for taking the time to share your experience. We are glad we made such a positive impression with you.
Believe that Joe always does a through and professional upkeep service on my refrigerator and wine cooler,
Business response:
Hi, Joseph. Thank you so much for leaving us a wonderful review!
Prompt and very helpful
Business response:
Hi, William. We are happy to hear that you had a positive experience with us!
Great service.
Business response:
Hi, Lou. Thanks for taking the time to share your positive experience. We truly appreciate it!
Dave was terrific!
Business response:
Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!
I called on a Friday, Ricky came on Monday to inspect the unit and determine the problem, and installed a replacement compressor on Thursday. It's working fine now!
Business response:
Hi Victor, Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark!
Frequently asked questions about Sterling Service Group
How is Sterling Service Group rated?
Sterling Service Group has a 5 star rating with 283 reviews.
When is Sterling Service Group open?
Sterling Service Group is closed now. It will open on Tuesday at 8:00 a.m.