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Stonebriar Chevrolet
- Car Dealers
- Frisco, TX
About this business
Location details
9950 Highway 121, Frisco, TX, 75035, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | Closed |
Waste of time Dont waste your time here... Went there twice on two different occasions, both times they try to get me to sign paperwork for trucks that they “cant find” , walked whole lot and nothing , both times got phone call next morning that it was in the body shop, somebody wrecked it on the parking lot ...
Roxalinda ZUBIETHA GLATZ I’m only see discrimination on this place I requested talking with your manager or your CEO I’m not illegal alien I give you 0 Stars
Don’t go here!!! Run the other way!!! I purchased a vehicle in October cash and still don’t have plates or title. How do you sale a vehicle that you have don’t have a title for to sale? The response I received was it happens all the time. I have filed a complaint against this dealership
STAY AWAY FROM THE SERVICE DEPARTMENT! STAY AWAY from Stonebriar Chevrolet Service Department! The Service Director, Drew, is RACIST, and will treat customers of different ethnicities in a discriminatory manner, and the upper management supports Drew's behavior. Drew personally discriminated me, after giving this dealership thousands of dollars of business and referral customers; and bringing it to the attention of the upper management, yet they support their own kind of ignorant and racist people, i.e. Drew. There are far b... read more
DO NOT USE THIS COMPANY I just could not be more disappointed with this facility. I purchase my Tahoe a little more than 5 years ago and have consistently used the dealership for details, repairs and maintenance (more than 15k). Recently, I had the car in service for basic repairs and cleaning/detailing. After receiving the Tahoe back from the service department , I notice swirl pattern scratches all over hood and roof. First, they denied it happened and then told me the “sun” caused the damage—the sun causes scratches?? Aft... read more
They will lie and cheat beware They will lie and cheat beware. I purchased a new 2018 Silverado from stonebriar Chevrolet. When I purchased it elected to go with the extended warranty. I choose the additional 4 years 100,000 miles warranty. I repetadly asked the finance guy this means a total of 7 years the factory 3 plus additional 4) and he said yes absolutely. A few months later the vehicle was stolen and when canceling the warranty I come to find out that all I had was a total of 4 years meaning all they sold me is anoth... read more
Buyer beware Bought a 2008 Toyota Tundra in 2014. Come to find out the truck had frame damage and I was never told that when I brought the truck the truck was total in April of this year my insurance ran the history and found out it had frame damage in 2012 I got half of what the truck was worth because of it. Would never advise anybody to buy a used car from this place
Business response:
Hi there, we regret your most recent visit with us was not up to the standards we strive for. We would like the opportunity to address your concerns. Please reach out to us directly at (214) 937-4862 when you have a chance. Thank you, and we look forward to hearing from you.
Use another dealership My truck did not come with a bed liner so I had it rolled into my financing and had to take my truck back up to the dealership to have the service done. I told my salesman that I wanted to use them so I could have the logo inlayed. After the service was complete the emblem was not there and I was told that only comes from the factory. When I mentioned that was not what we discussed he quit his contact with me. Also after my dealer plates were almost expired I had to call them to find out they had my pl... read more
Business response:
Hi, it is disappointing for us to hear that your experience was anything less than great. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you providing this information so we can improve upon our services. We hope to hear from you soon. Stonebriar Chevrolet
Confused Drove 3 1/2 hours last Monday to purchase a used jeep. To make long story short, they offered way less than the fair market value on our trade in. They then came back and offered still short of the fair market value. Then my wife asked if there was any wiggle room on the jeep, we were told no....today (1 week later), cars.com is showing a $2,316.00 price drop on the jeep.... just 1 week ago we were told they couldn't come down on the jeep. Unreal
Business response:
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (214) 937-4862 to discuss your concerns, as your satisfaction is of utmost importance to us.
Frequently asked questions about Stonebriar Chevrolet
How is Stonebriar Chevrolet rated?
Stonebriar Chevrolet has a 4.4 star rating with 9,877 reviews.
When is Stonebriar Chevrolet open?
Stonebriar Chevrolet is open now. It will close at 9:00 p.m.