Storelocal Storage

Jana E. 

on Yelp

9 years ago

So, a place like U-haul is a place you don't notice until you need it. My first encounter with the u-haul on Sand creek was last week. I went in for a few boxes. We are moving and didn't want to get too many that I was overwhelmed. I walked in and the guy behind the desk ( Ken the owner) was on the phone. He was talking to a customer. He got off the phone pretty quick and asked if I needed anything. I said no I was just grabbing a couple of boxes. 10 or so. He rang me up and was really nice. He even offered to walk them to t... read more

Mary R. 

on Yelp

9 years ago

This is the worst place to deal with. They sell you cheap boxes for double to triple what you pay for uhaul boxes. When you try to return there low quality crap. They say all sales final. They have no faith in what they sell that's why they won't take it back. 

Robyn J. 

on Yelp

9 years ago

I had to store some stuff from a quick move out situation. The staff was very nice in helping me out at the last minute. One thing that was nice is that they didn't try to up sell me a more expensive unit. I rented a truck from them as well. I have an inside unit and it was spotless. It is also climate controlled. Whenever I go to pick stuff up to go through it the place is clean and I haven't seen any bugs. 

Amber C. 

on Yelp

10 years ago

Rented a Uhaul here after another location gave our reserved truck away. Great, friendly customer service! 

Jas B. 

on Yelp

11 years ago

I park in lot where the uhual trucks are and before I can even close the door after getting out, I'm greeted by the owner (old bitter guy) with a verbal barrage of profanity, and "you ignorant people", etc. At first I thought he had me confused with someone else but no, he was yelling and ranting at me because I had apparently parked in the lot in the back where he was parking the trucks. I've never experienced such verbal abuse from a service company! He said I should take my business else where and I did. I told the... read more

David A. 

on Yelp

12 years ago

I have called this place twice. The first time they finally called back after 3 days, I had already founf another place by then. The second time a year later, no return call yet after 2 days. Pretty crazy. If it's this hard to get hold of them to spend money, I can only imagine what it would be like if you needed something. 

Sarah C. 

on Yelp

12 years ago

Lady at front desk was extremely rude. She was curt with us from the very beginning, then repeatedly told us it was our fault our truck reservation was entered incorrectly. I have encountered more discourteous people. However, not many of them in the service industry. Do yourself a favor and take your money where it will be appreciated. 

Shayan R. 

on Yelp

12 years ago

Don't bother reserving a U-Haul here. Pulled up to the back, because that is where I saw all of the U-Hauls parked. Before I could ask the disgruntled, pony tail wearing jerk at the U-Haul lot a question, he says, "office is down there. You're being a hazard to me right now and I won't serve you. Don't blame me for your confusion!". I literally had just shut the door to the car and hadn't said a word. Ok. Anyway, I walk down the corner to check in and the front desk person says, "Oh yeah we had a problem with your reservatio... read more

Johnny G. 

on Yelp

12 years ago

They will treat you like crap....... Units are units, but this place needs new management, a business is based on customer service and these people don't have any good customer service at all. I took my business elsewhere and you should too.