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Stress-Free Auto Care
- Auto Repair
- Castro Valley, CA
About this business
Location details
22312 Redwood Rd, Castro Valley, CA, 94546, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
Quality service well informed of process repairs done very efficiently . Vehicle running much better
Business response:
Thank you for the great feedback! We're so glad to hear that you appreciated the quality service and clear communication throughout the repair process. It’s fantastic to know your vehicle is running much better—getting you back on the road with confidence is what we aim for. We’re here anytime you need us, and we look forward to keeping things stress-free for you. Have a wonderful Stress-Free day!
I am a procrastinator, got a ticket for my brake lights not working and I made an appointment to have my car checked, I came in early and Omar was very helpful and explained the process. The process was so smooth, gave them my cell number and was even able to watch them work on my car. They do have a tricky parking so be careful when you come in. Nice waiting area is you decide to wait for your car along with charging stations for those that can't be disconnected. Pricing was fair and I will definitely keep Stress-Free Auto ... read more
Business response:
Thank you for sharing your experience! We’re glad to hear Omar was able to make the process smooth and easy for you, especially after getting that ticket—no one likes dealing with that! It’s great to know you appreciated the transparency of being able to watch the work being done on your car and enjoyed our comfortable waiting area with charging stations. We’ll make sure to keep an eye on the tricky parking situation, and we’re grateful for your feedback. We’re here whenever you need us, and we look forward to helping you wi... read more
Stress-free auto did an excellent job on my front and rear brake job. I wasn't there very long. They have a comfortable couch. , coffee restrooms. The front desk guy Omar is pretty good. My vehicle wasn't stopping the front rotors were warped and the rears were making some loud (cupping) noise. Stress-free auto eliminates all these problems thank you Stress-free auto-qualified service technicians shine through. Street-free auto technicians are highly trained. They are continuously attending school and getting certifications.... read more
Business response:
Wow, Uzi, your review really made our day! It's fantastic to hear that our veteran-owned ethos and the expertise of our team stood out to you. We pride ourselves on going beyond the basics to provide both outstanding care for every vehicle and a deep understanding of the technical challenges they present. Hearing from someone with your background and knowledge really affirms that we're hitting the mark. Thanks a bunch for recognizing our team's dedication and for spreading the word. We're thrilled you're satisfied and look f... read more
The name speaks for it's self. Outstanding service. I know what was going on with my car thru out the whole process. This place is amazing . Communication is outstanding! Highly recommended this shop. Thank you!
Customer service is stellar, friendly and fair ALWAYS Stress-Free continues to meet its name brand by providing fast service (next day) with total pro-quality service for multiple auto issues in addition to mechanical --SFAC does auto -body replacement requests with FAIR PRICING- which is above and beyond Toyota pricing .The full hour was not needed to replace Tundra passenger side-mirror and labor cost reflected that $ THANK YOU
Business response:
Wow, your feedback has truly made our day! It's fantastic to hear about your positive experience with Shiva and Troy. Their dedication to going the extra mile and our no-charge policy for undiagnosed issues are parts of what we pride ourselves on. It's our goal to restore faith in auto service through honesty and superior care. Your acknowledgment means the world to us. Thank you for sharing your experience, and we look forward to welcoming you back anytime. Have a wonderful Stress-Free day!
I requested a quote from this business for a repair that I needed to get done on my Mini Cooper. They were very helpful and friendly with my inquiries but ultimately their $500+ labor cost was way too much for my budget. I did like having the option to bring my own parts in order to cut down on some expenses, but I wound up finding a place closer to home with a less costly labor rate.
Business response:
Thanks for sharing your experience with us! We're glad to hear that you found our team helpful and friendly, and we totally understand that budget plays a big role in making decisions. It's great that you were able to find a shop that fits your needs better, and we appreciate you considering us. If you ever need anything in the future, we’re here and happy to help. Wishing you safe travels and a wonderful Stress-Free day!
Brought in my car for a second opinion on a dealer estimate. Although the estimate was close to the dealer's, I went ahead with it. I am SO glad that I did. The team discovered that a fairly minor issue was at fault. Rather than taking the opportunity to sucker me into overpaying, Stress-Free did the work for a quarter of the initial estimate. Fantastic, friendly, great communication - couldn't ask for more!
Business response:
We're so glad you decided to bring your car to us for a second opinion! It’s great to hear that we could pinpoint the real issue and save you money in the process. Honesty and transparency are what we’re all about, so it's awesome to know that you felt well taken care of. Thank you for the fantastic feedback, and if you ever need anything else, we're here for you. Have a wonderful Stress-Free day!
Amazing exceptional, honest friendly ,I highly recommend Stress free repair ,free ride home from Lyft, I.was taken care of like a Queen
Business response:
We're over the moon to hear that you had such an amazing experience with us! Treating our customers like royalty is what we aim for. Thank you for recommending us and mentioning the Lyft ride home service. We can't wait to welcome you back. Thank you and have a wonderful Stress-Free day!
Very polite & nice staff. Able to get an appointment within 1 day of calling. Service was quick (oil change) and they did a complimentary auto inspection and filled my windshield wiper fluid too. Location (in Castro Valley) convenient. Would recommend looking on-line to get coupons, which is what I will do next time!
Business response:
We're glad to hear you had a positive experience with our polite and efficient staff! It's great that you were able to get an appointment quickly and appreciated the complimentary auto inspection and windshield wiper fluid fill-up. Thank you for your recommendation and the tip about online coupons. We look forward to seeing you again. Thank you and have a wonderful Stress-Free day!
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.7 star rating with 451 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is closed now. It will open at 8:00 a.m.