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Stress-Free Auto Care
- Auto Repair
- San Francisco, CA
About this business
Location details
2941 Geary Blvd, San Francisco, CA, 94118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
First time here. Could not have asked for better service from Larry and Brent! Appreciate the honesty and transparency.
Business response:
So thrilled to hear you had a great first visit with us! Larry and Brent are stars on our team, and it's wonderful to know their honesty and transparency shined through during your visit. Your appreciation means the world to us, and we look forward to welcoming you back anytime. Thank you and have a wonderful Stress-Free day!
This place is a rip off! They'll give you a car diagnosis FOR $250.00 but DO NOT answer the problem you brought the car in for. BEWARE OF THIS PLEASE!!!
Business response:
I would like to extend my sincere apologies for any inconvenience or dissatisfaction you may have experienced during your recent visit. Your feedback is incredibly important to us, and it's disheartening to learn that we may have missed the mark on meeting your expectations. To better understand the issues you encountered and to work towards a resolution, I kindly ask that you contact me directly. Your insights will not only help us rectify the current situation but will also contribute to enhancing our services for all our ... read more
Stress-free did a great job on a difficult repair for my older car and found parts that were no longer available from the manufacturer.
Business response:
Hey there! We're thrilled to hear we could get your older car back in shape and find those hard-to-get parts for you. Our team loves a good challenge, and it's awesome to know you appreciated our effort. Thanks for trusting us with your car, and we're here whenever you need us again. Have a wonderful Stress-Free day!
The absolute best experience! They quickly replaced my catalytic converter. It was so easy to schedule an appointment and text with the team. Huge bonus that they're open on Sunday. I highly recommend Stress Free Auto Care!
Business response:
It sounds like you had a fantastic visit with us, and we're over the moon to hear about it! Quick and easy appointments, along with our Sunday hours, are all about making your experience as stress-free as possible. Thanks a ton for recommending us and please, always feel welcome to swing by for your auto care needs. Have a wonderful Stress-Free day!
They probably did good work but took over a month to change the trunk release on my car and do simple service work. And I had to take it back to get the final service reminder dealt with. It's no longer a privately owned service station, like Emerald was, but more of a corporate experience with fixed prices for each little piece of work.
Business response:
After reviewing your concerns, we would like to provide some additional information regarding the situation. The delay in the service was primarily due to the unavailability of the required trunk release part, which necessitated a modification for proper installation. We understand the impact this may have had on your timeline and appreciate your patience. In an effort to minimize any inconvenience, our team offered you a loaner car, which you declined. Additionally, recognizing the extended time frame, we provided a discou... read more
Great communication- they include photos in your estimate and description of findings. Fast too.
Business response:
Thanks so much for your kind words! We're thrilled to hear you appreciated the photos and descriptions in your estimate, along with our speedy service. It's all about making your experience as clear and stress-free as possible. Looking forward to helping you again in the future. Have a wonderful Stress-Free day!
Had to get the brake fluid refilled. They had a great deal on flushing the entire system, and threw in a multi-point inspection as part of the service. Trina was incredibly friendly and helpful talking me through the whole process. Car had to be left overnight because the recent storm slowed them up. They provided me with a Lyft ride home, and the car was ready the next day. The inspection revealed a few items that needed attention, which although we can't take care of it now, will definitely keep them in mind when the time ... read more
Business response:
Thank you so much for the kind words and for taking the time to share your experience with us! It's fantastic to hear that Trina was able to assist you throughout the process and that you were satisfied with the services provided, including the brake fluid refill, system flush, and the multi-point inspection. We understand the inconvenience of leaving your car overnight, especially with the unexpected delay caused by the storm, so we're really glad to hear that the Lyft ride home made things a little easier for you. We're h... read more
I had the best experience. Out of nowhere at 8am during a storm, I started having issues with my brakes. I called and Trina answered and told me to bring it in. They let me know the work on my brakes (and belts I had been putting off) may not be done by the end of the day. Since I was in SF for work but live in the east bay, Trina said she would hold their loaner car for me just in case so I could get home that evening. They also ordered me a courtesy Lyft to work. I did end up keeping the loaner overnight free of charge and... read more
Business response:
Hey, thanks so much for sharing your experience with us! It's awesome to hear that Trina and our team were able to make your visit stress-free, especially during such an unexpected situation. We're all about making sure you're taken care of, from providing a loaner car to ensuring you're informed every step of the way with updates and photos of your car's service. It's great to know that our efforts to go the extra mile, like arranging for your Lyft and helping with the transmission fluid, really made a difference for you. ... read more
After reading all of the reviews I thought I would give them a try. After speaking with them I brought my car in for a brake fluid change. They were soo amazing that I also had my oil changed and bought 4 new tires with alignment. Phenomenal experience. I will only go to them from now on. Thank You very much Stress Free. It really was.
Business response:
Hey there! We're thrilled to hear you had such a phenomenal experience with us, from the brake fluid change to getting those new tires and alignment. It's awesome to know our team made everything stress-free for you. We truly appreciate your trust and decision to give us a try, and even more so for planning to stick with us. Looking forward to taking great care of your car in the future. Thank you for your amazing feedback, and have a wonderful Stress-Free day!
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.6 star rating with 663 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is open now. It will close at 4:00 p.m.