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2941 Geary Blvd, San Francisco, CA, 94118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
My car broke down Friday late afternoon, so I was dreading having to wait for Monday to schedule repairs since not a lot of places are open on the weekend. It was great to find one open on weekends and relatively close by. I called Saturday morning to make the inquiry, they ordered the part that needed replacing, and I was able to get my car in the shop for service the same day because the part came earlier than expected! The service took about as long as they estimated, an hour/hour and a half. All in all, happy to report t... read more
Business response:
We're so glad we could help you out over the weekend and get your car back on the road quickly! It's great to hear that everything went smoothly and that we lived up to our name. Thanks for sharing your experience. Thank you and have a wonderful Stress-Free day!
Really fast and convenient service. They were able to get the correct parts the first time around for my old car which most are not able to do. Stress free was also very transparent in their pricing. I also really appreciate that they were able to communicate and work with my insurance.
Business response:
We're delighted to hear that you had a fast and convenient experience with us! It's great to know we could get the correct parts for your old car and provide transparent pricing. We're also glad that we could work seamlessly with your insurance. Thank you for your kind words and trust. Thank you and have a wonderful Stress-Free day!
Loren Winfrey is an excellent values-driven leader. I followed him from his last auto shop, and he's done nothing but blow my mind with his outstanding customer service and quality over the years. Loren just got off the phone with me when I was assessing some trouble with my car before a big trip. He said he would take a look at it first thing in the morning and personally give me the green light if it was OK to drive. "I don't want you to be stranded on the side of the road," he said, even though their team is slammed with ... read more
Business response:
Thank you for the glowing review ,Im humbled by your trust and kind words, thank you for trusting me and stress free for your automotive needs for all these years.
While ultimately Stress-Free Auto wasn't able to help with my car situation, Lorne and his staff made their best efforts to help me fix my car. After several unsuccessful attempts to gain the parts I needed (through not fault of their own), they reached out to other auto centers to make that happen, even at their own expense. Though they were unable to help me this time, they have gained my trust and I will come back to them when I have other maintenance requirements. If you are looking for a company that will go out of thei... read more
Business response:
Thanks for the great review ,Damian taking care of our customers needs is our main concern. Glad we could find a solution for you
"The service regarding the car is good, but at the reception, I think they should already have an assistant so that customers don't have to wait long to be attended to when they arrive and when they have to pay to leave." Thanks
Business response:
Sorry about the wait times and thank you for your patience as we work on our staffing levels
Place is a total rip off! They make enormous mark up on parts as one of the earlier reviewers noted. Same exact part number and brand as the local auto parts store but (3X) three times as expensive. When I asked why they charged so much more the manager just outright lied and said they were OEM which was total garbage. They also will try to up sell you on a bunch of un necessary "repairs" like a radaitor and brake line flush. Go find an honest repair shop this place is a scam.
Business response:
We take claims like this very serious , if you could email me the work order ,or provide a name that's been to our store ,I would love to review this.
Great service! Rebecca is great, she was our service advisor. We got super quick quality service with affordable rates. Totally recommend it
Business response:
We're thrilled to hear that you had a great experience with us and that Rebecca provided excellent service! It's wonderful to know that you found our service quick, high-quality, and affordable. Thank you for your kind words and recommendation. Thank you and have a wonderful Stress-Free day!
Great service. Very transparent and will not try to up sell you. Reasonable priced as well.
Business response:
Thanks for the feedback! We're glad you appreciated our transparency and fair pricing. We aim to provide honest service without any pressure. We appreciate your support and look forward to serving you again. Thank you and have a wonderful Stress-Free day!
An excellent place for car repairs and maintenance! Professional staff and responsive to your inquiries and concerns. So far, I have had a good experienced with Brent and his staff. They provide you the maintenance list so you are aware of things that need to be replaced. I stagger my appointments to every other month to give me room for budgeting my finances. For AAA members, they honor the 10% discount!
Business response:
Thanks for sharing your experience! We're thrilled to hear that Brent and the team have been providing you with top-notch service. It's great to know that our maintenance lists and AAA discount are helping you manage your car care and budget. Looking forward to seeing you again! Thank you and have a wonderful Stress-Free day!
Stress-Free Auto Care has a 4.6 star rating with 618 reviews.
Stress-Free Auto Care is closed now. It will open at 8:00 a.m.