Stress-Free Auto Care

Abhishek B. 

on Yelp

a year ago

By far the best auto shop you can use. High quality, will order specific parts you request, fair pricing, responsive. Took my car and my wife's car here, will never go anywhere else. 

Andrew L. 

on Yelp

a year ago

Stress-free was great to work with. We had the brakes done on our CX-5. When we had a follow on issue with the repair (parts issue not a workmanship issue) they fixed it quickly and under warranty. They stand behind their work and were so helpful and easy to work with. This will be my go to shop from now on! 

Danny T. 

on Yelp

a year ago

Took a hybrid into this shop to help resolve a check engine light error. Customer Service: This was the highlight by far - everyone was super kind and friendly overall. They do represent great customer service for a mechanic shop. Value: This is where the problem started - I was billed a diagnostic fee of $250 and the conclusion of the diagnostic was to take the car to the dealership instead because the problem was outside the scope of their ability. I FOLLOWED THEIR ADVICE and took the car to the dealership shop who charged... read more

k g. 

on Yelp

a year ago

Really lives up to the name. They are constantly communicating and setting expectations. Every time I had a question, they were happy to answer and help. They even covered a Lyft when I had to leave my car for a few days with flexible/easy pickup. 

Johnathan D. 

on Yelp

a year ago

My car broke down Friday late afternoon, so I was dreading having to wait for Monday to schedule repairs since not a lot of places are open on the weekend. It was great to find one open on weekends and relatively close by. I called Saturday morning to make the inquiry, they ordered the part that needed replacing, and I was able to get my car in the shop for service the same day because the part came earlier than expected! The service took about as long as they estimated, an hour/hour and a half. All in all, happy to report t... read more

T D. 

on Yelp

a year ago

Really fast and convenient service. They were able to get the correct parts the first time around for my old car which most are not able to do. Stress free was also very transparent in their pricing. I also really appreciate that they were able to communicate and work with my insurance. 

Marie P. 

on Yelp

a year ago

Loren Winfrey is an excellent values-driven leader. I followed him from his last auto shop, and he's done nothing but blow my mind with his outstanding customer service and quality over the years. Loren just got off the phone with me when I was assessing some trouble with my car before a big trip. He said he would take a look at it first thing in the morning and personally give me the green light if it was OK to drive. "I don't want you to be stranded on the side of the road," he said, even though their team is slammed with ... read more

Damian G. 

on Yelp

a year ago

While ultimately Stress-Free Auto wasn't able to help with my car situation, Lorne and his staff made their best efforts to help me fix my car. After several unsuccessful attempts to gain the parts I needed (through not fault of their own), they reached out to other auto centers to make that happen, even at their own expense. Though they were unable to help me this time, they have gained my trust and I will come back to them when I have other maintenance requirements. If you are looking for a company that will go out of thei... read more

Neftali Y. 

on Yelp

a year ago

"The service regarding the car is good, but at the reception, I think they should already have an assistant so that customers don't have to wait long to be attended to when they arrive and when they have to pay to leave." Thanks