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Stress-Free Auto Care
- Auto Repair
- San Francisco, CA
About this business
Location details
2941 Geary Blvd, San Francisco, CA, 94118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
Haha requested a quote on yelp for rear brake pads replacement. The amount end up to be $350-400 for my Toyota Corolla. Then why don't I just replace it at dealership for similar price.
Business response:
.We understand your concerns regarding our pricing. Operating in San Francisco comes with significant costs, but we strive to offer competitive rates along with a two-year warranty, which is double the standard offered by most dealerships. If you bring in a quote from the dealer, we'll work to beat it. We recognize that repair costs are high these days, and we're committed to providing the best value possible.
A few hiccups but overall a good experience. We came in because there was an unknown loud noise while driving at a high speed. The mechanic went on a test drive with us and was able to diagnose the issue within just a few minutes which was great. The initial estimate provided was detailed and clear. The work did take a few extra days and we unfortunately didn't receive a heads up on the delay until we showed up to pick up the car (hiccup 1). During the couple of extra days, it was mentioned that the estimate might increase b... read more
Business response:
Thank you so much for taking the time to share such a detailed review. It’s great to hear that our team was able to quickly diagnose the initial issue and provide a clear estimate—that’s exactly the kind of service we strive to deliver! I also want to acknowledge and apologize for the hiccups along the way. Communication around delays and unexpected costs should be proactive, so I’m sorry we missed the mark there and made you feel nervous about the estimate increase. And I appreciate your patience with the brake pad sensor s... read more
Adjusting my previous review to 5 stars because even though the service I received from the shop was poor, the owner's response and desire to make things right was above and beyond. It clearly didn't sit right with him that I left unsatisfied, and he issued me a refund, said my next oil change would be on the house, and even offered to fully clean my car inside and out. I was assured that my experience was not the norm, which I can only assume is correct, because a shop couldn't afford to so thoroughly compensate customers f... read more
Business response:
I'm terribly sorry to hear you didn't receive a excellent experience on your visit. This is very bothering to hear. Please contact me at Loren@stressfree.com ,i love a chance to makes things right and show you this isn't the normal delivery of service that our customers receive.
Had my alternator replaced here! Like most shops they did try to upsell me a bit but they were honest when i asked questions about what was really necessary. They had a really easy texting system for handling all comms. Was done very quickly!
I had the best experience getting an oil change at Stress-Free auto care. Drop off was easy, and Rebecca was super helpful in outlining what to expect and making sure I was comfortable with the inspection. I appreciated that each part of the inspection was photographed and the status explained in a PDF and when I had texted a question about the results, Rebecca immediately called me to explain. At no point did I feel like I was being taken advantage of, in fact, I felt like the team gave me the best value for the lowest pric... read more
Business response:
Thank you for such an amazing review! We’re thrilled to hear that Rebecca and the team made your oil change experience smooth and comfortable. Providing detailed, photo-documented inspection results is all part of our commitment to transparency, so it’s wonderful to know that you appreciated it. We’re also glad Rebecca was quick to respond to your questions and that you felt genuinely cared for, rather than pressured. It's the little touches, like topping off your windshield wiper fluid, that we hope make a difference. Kno... read more
OK so I have already submitted repeat a review but it's not appearing and I'm still getting text from stress-free asking me to submit a review. I bought my car in on a Saturday to have the source of some misfires tracked. Although their technicians were unable to determine what was causing the misfire, the vibe at the shop is good and I'll be back. By the way, my car hasn't misfired since I took it there so they must've done something.
Business response:
Thank you for taking the time to share your experience—again! We apologize if your previous review didn't go through and for any extra texts you've received. We're glad to hear that even though the exact source of the misfire couldn't be pinpointed, your car has been running smoothly since your visit. Sometimes just a thorough check-up can do the trick! We appreciate your understanding and that you enjoyed the positive atmosphere at our shop. We’ll be here whenever you need us, and we look forward to seeing you again. Have ... read more
Wonderful staff, great service! They checked and filled the air in my tires for free! So I returned for a full service
Business response:
Thank you for the kind words! We’re thrilled to hear that our team made a positive impression with the complimentary tire check, and we’re honored that it brought you back for a full service. Going the extra mile with little touches like that is all part of our commitment to keeping things stress-free. We’re here whenever you need us, and we look forward to helping you keep your car in top shape. Have a wonderful Stress-Free day!
Great communication that unmatched by other shops. Transparency on labor and costs. Everyone is as friendly as it gets. Don't waist your time going to another shop!
Business response:
Thank you so much for the fantastic feedback! We're thrilled to hear that our communication, transparency, and friendliness made such a positive impression. Knowing that we stand out from other shops means a lot to us. We’re here anytime you need us, and we’re honored to be your go-to place for auto care. Have a wonderful Stress-Free day!
They are a 5 star business. I recommend this shop to anyone. Rebecca, Loren and I sadly can't remember the fellow who ordered me a new headlight are always happy to help. They offer no surprises and communicate so that you feel like you are the only customer in the shop. Thank you to all the staff and especially Rebecca who is excellent at her job and a wonderful person. She is the epitome of what service should be in any business. Thank you! You wont go wrong if you visit this shop.
Business response:
Thank you so much for your heartfelt review! We're thrilled to hear that Rebecca, Loren, and the rest of our team made you feel like our top priority and provided clear, transparent communication every step of the way. Rebecca truly embodies the values we strive for in customer service, and we're lucky to have her on our team. Your kind words mean the world to us, and we're honored to be your go-to shop. Thank you for the recommendation, and we look forward to helping you again. Have a wonderful Stress-Free day!
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.6 star rating with 647 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is open now. It will close at 6:00 p.m.