This profile has been claimed by the business owner or representative.
Stress-Free Auto Care
- Auto Repair
- San Francisco, CA
About this business
Location details
2941 Geary Blvd, San Francisco, CA, 94118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
Amazing service from an incredible team! Not only was scheduling and drop off convenient and easy, I was informed of urgent work to complete on the car and given a detailed explanation of my options and why they mattered. Will certainly be coming back.
Business response:
We’re thrilled to hear you had such a positive experience with us! Making things convenient, clear, and easy is what we’re all about, so it’s awesome to know you felt well-informed and supported with your car’s needs. Thank you for trusting us, and we’ll be ready to help whenever you need us next. Have a wonderful Stress-Free day!
Loren Winfrey and his crew where on it they took care of me and my wife vehicle while traveling. courteous and very helpful. would definitely recommend thanks again
Business response:
So glad Loren and the team could be there for you and your wife while you were on the road! We know how important it is to have peace of mind when traveling, and it’s awesome to hear they took good care of you both. Thank you for the recommendation, and don’t hesitate to stop by if you’re ever in the area again. Safe travels, and have a wonderful Stress-Free day!
The service and management was amazing! I had gone to a couple of shops and felt like I was getting the run around. I spoke to Loren and he was fair gentle and kind and explained things thoroughly where I felt like I wasn't being taken advantage of as the other shops made me feel that way!.I highly recommend this business.
Business response:
Thank you so much for sharing this! We're so glad Loren and the team were able to provide the honesty and clarity you were looking for—it’s so important to feel comfortable and informed, especially when it comes to your vehicle. Knowing that you felt valued and respected here means the world to us. We truly appreciate the recommendation and are here whenever you need us. Have a wonderful Stress-Free day!
Loren Winfrey and the crew are awesome, professional top-notch people, took care of my needs, fast and reliable. Get cost and fast service
Business response:
We’re thrilled to hear that Loren and the crew took great care of you! Fast, reliable service at a fair price is exactly what we aim to provide. Thanks for the awesome feedback, and we’ll be here whenever you need us again. Have a wonderful Stress-Free day!
Subject: Formal Complaint Against Stress-Free Auto Care Address: 2941 Geary Blvd, San Francisco, CA 94118 To Whom It May Concern, I am writing to formally express my serious concerns about my experiences with Stress-Free Auto Care located at 2941 Geary Blvd, San Francisco, CA 94118- Phone: (415) 751-7860. Based on my multiple visits for repairs on two different vehicles, I feel compelled to warn other potential customers about the untrustworthy practices multiple misdiagnosis , and inflated charges at this establishment . To... read more
Business response:
Thank you so much for taking the time to share your experience with Stress-Free Auto Care! We're thrilled to hear that we lived up to our name and exceeded your expectations. Your kind words about our online booking system, preference for texting during repairs, and the convenience it brings mean a lot to us. Rebecca at the front desk is indeed a valuable member of our team, and we're delighted to hear that she provided you with excellent service, ensuring your repair quote met your specific needs. We believe in open commun... read more
Haha requested a quote on yelp for rear brake pads replacement. The amount end up to be $350-400 for my Toyota Corolla. Then why don't I just replace it at dealership for similar price.
Business response:
.We understand your concerns regarding our pricing. Operating in San Francisco comes with significant costs, but we strive to offer competitive rates along with a two-year warranty, which is double the standard offered by most dealerships. If you bring in a quote from the dealer, we'll work to beat it. We recognize that repair costs are high these days, and we're committed to providing the best value possible.
A few hiccups but overall a good experience. We came in because there was an unknown loud noise while driving at a high speed. The mechanic went on a test drive with us and was able to diagnose the issue within just a few minutes which was great. The initial estimate provided was detailed and clear. The work did take a few extra days and we unfortunately didn't receive a heads up on the delay until we showed up to pick up the car (hiccup 1). During the couple of extra days, it was mentioned that the estimate might increase b... read more
Business response:
Thank you so much for taking the time to share such a detailed review. It’s great to hear that our team was able to quickly diagnose the initial issue and provide a clear estimate—that’s exactly the kind of service we strive to deliver! I also want to acknowledge and apologize for the hiccups along the way. Communication around delays and unexpected costs should be proactive, so I’m sorry we missed the mark there and made you feel nervous about the estimate increase. And I appreciate your patience with the brake pad sensor s... read more
Adjusting my previous review to 5 stars because even though the service I received from the shop was poor, the owner's response and desire to make things right was above and beyond. It clearly didn't sit right with him that I left unsatisfied, and he issued me a refund, said my next oil change would be on the house, and even offered to fully clean my car inside and out. I was assured that my experience was not the norm, which I can only assume is correct, because a shop couldn't afford to so thoroughly compensate customers f... read more
Business response:
I'm terribly sorry to hear you didn't receive a excellent experience on your visit. This is very bothering to hear. Please contact me at Loren@stressfree.com ,i love a chance to makes things right and show you this isn't the normal delivery of service that our customers receive.
Had my alternator replaced here! Like most shops they did try to upsell me a bit but they were honest when i asked questions about what was really necessary. They had a really easy texting system for handling all comms. Was done very quickly!
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.6 star rating with 663 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is open now. It will close at 4:00 p.m.